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Active Plumbing & Heating Solutions Ltd

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4.9

23 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday 08:00–17:30

About

Active Plumbing and Heating are a family run business since 2008 based in the historic town of Hemel Hempstead. We work inside the M25 and surrounding areas such as Berkhamsted and Tring.

We offer a fast, efficient service in all types of central heating and gas boiler repairs, yearly services and installations. Hob and gas oven fitting, gas fire servicing and landlord safety certificates along with plumbing leaks, pump repairs and bathrooms. We also offer energy efficient advice, renewable energy and solar heating products.

Our engineers are honest, friendly and reliable. We maintain very high standards and will always do a fantastic job.

As a Gas Safe Registered installer you can rely on Active Plumbing and Heating to provide the perfect heating solution.

Worcester Bosch Accredited Installer

Interest Free credit offered on boiler installations

We offer up to 12 Years warranty on Worcester Bosch Systems

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Boiler repair
  • More Services

    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Consistently Good
Customer Service
Quality
Value
I have had numerous home upgrading and renewal projects carried out over the past 8 years, all have been executed on time and budget. Projects have included: Downstairs Toilet complete upgrade. Main bathroom complete strip, reconfiguration and comprehensive installation. New Boiler. I have no hesitation in recommending this highly competent company. It's rare to find the expertise combined with efficiency, timing and nice people.
Customer in Hertfordshire Posted on 06/04/2021 , work completed 29/03/2021
The trader replied (on 07/04/2021)
Thank you for your positive feedback, as a small family run business every review counts, so we really do appreciate it. Hope to work with you again soon.
Great Work, Great Team, Great Service
Customer Service
Quality
Value
Called Tom at Active Plumbing for a Worcester-Bosch boiler service which was carried out quickly, efficiently and at great value. Chatting to Tom, he offered a couple of easy suggestions to improve out heating system which we delayed until March. John and young Tom carried-out the pressurisation of our then gravity-fed heating system in half a day. Pleased to say this is now much improved. Great value - thanks.
Jon in Hertfordshire Posted on 31/03/2021 , work completed 26/03/2021
The trader replied (on 01/04/2021)
Thank you for taking the time to write this wonderful review Jon, we will be sure to pass on your positive feedback to Tom & John. We really appreciate your business, anything you need in the future give us a shout!
A real pleasure
Customer Service
Quality
Value
Coping with everything 2020 has thrown at me, including the passing of my wife, moving house and a completely different home environment, it was a breath of fresh air to find Tom and his Active Heating team. His knowledge and professionalism is obvious. The whole team are courteous, careful even Connor! I had a new boiler replacement and water softener equipment fitted in two days. Excellent... I would have no hesitation in recommending them to anyone who wants genuine quality, workmanship and value for money. A special thank you to John for his expertise and company, to Connor for his forbearance, to Elliot for his obvious patience, and to (Captain) Tom for his hand in steering his amazing team. Thankyou!
Customer in Gloucestershire Posted on 22/12/2020 , work completed 21/12/2020
The trader replied (on 26/02/2021)
Thank you so much for taking the time to leave this excellent review. We really appreciate your business and I will be sure to pass in your thanks to the team. Please let us know if we can do you in the future. Tom (The Captain!)
Very professional
Customer Service
Quality
Value
Tom and his team gave us a completely new heating system. Tom had planned it out thoroughly and kept us up to date throughout. Active Heating has high standards for their work which was really great. The whole team were really friendly and helpful throughout. Communication was good and work was done to schedule and on budget. Would definitely recommend.
Customer in Hertfordshire Posted on 08/12/2020 , work completed 07/12/2020
The trader replied (on 26/02/2021)
Thank you for taking the time to post this great 5 star review. This was a really good project for us. We appreciate your business, just give us a call if you need anything. Tom
Boiler change - efficient and experienced team.
Customer Service
Quality
Value
At the beginning of November Active Plumbing and Heating installed a new Worcester boiler and hot water cylinder into our property. They also carried out a full power flush to our system and removed a feeder tank from the loft. As we were changing from a conventional boiler to a system boiler quite a bit of pipe work was involved. We were very pleased with the work carried out by Tom and his team (Connor and John) over the three days the work took and were impressed with the obvious expertise and attention to detail involved. The team were reliable, turning up when they said they would, and then getting on with the job in an industrious manner. The few hitches were soon sorted out and we now have a very good heating system, so much better than the one we had previously and the house is warm and toasty in time for the winter. Also plenty of hot water. My impression is that Active Plumbing and Heating are a highly professional, reliable and expert company and we would certainly use them again and have no hesitation in recommending them to others.
Customer in Hertfordshire Posted on 21/11/2020 , work completed 04/11/2020
Reliable and honest
Customer Service
Quality
Value
Tom has been excellent. He helped us work through the problem we had (blocked pipes, broken under-flooring pipes and clogged pump) and worked diligently on resolving the issues once we agreed on the best course of action. I never felt "pushed" to agree to something or to spend more. Everything was very clear and executed on time.
Customer in Hertfordshire Posted on 18/10/2020 , work completed 08/10/2020
Excellent CH service & repairs
Customer Service
Quality
Value
Tom & team just serviced my Worcester CH boiler again, replaced two failing motorised valves & a leaking drain tap. As always on time, friendly, expert and knowledgeable, work was completed rapidly, efficiently, and at a fair price. These were the 5 & 6 jobs Tom & team have done for me, including new boiler install, CH overhaul, annual boiler services, and plumbing in my new kitchen. Highly recommended for top-quality work, expert knowhow, and reasonable prices
Customer in Hertfordshire Posted on 08/07/2020 , work completed 06/07/2020
Thank you so much!!
Customer Service
Quality
Value
John and Tom were very professional, reliable and lovely lads. I got my quote and my boiler fitted in a week at a very reasonable price and they listened to what we needed. All of the other quotes I received were over £1700 more expensive. Thank you so much.
Customer in Hertfordshire Posted on 25/06/2020 , work completed 24/06/2020
Excellent service
Customer Service
Quality
Value
Excellent service My old oil fired boiler water jacket developed a leak and a new boiler was required. The company that normally serviced the boiler confirmed that a new boiler was the only option but they left me with water still coming out all over the floor. They couldn't drain the system down as they were "not allowed to". I called Tom for an estimate on a new boiler he responded very promptly and when he arrived at my home, he had no problem in draining down the system whilst the other company stood and watched. The estimate for the boiler soon arrived and I was happy with the amount quoted. The work was carried out soon after and Tom and his team did an excellent job of getting us up and running including sorting out some siting problems with the condensate pump. His team were helpful, cheerful and very tidy. We will certainly use them again.
Customer in Buckinghamshire Posted on 20/02/2020 , work completed 19/02/2020
What great service
Customer Service
Quality
Value
Tom Sullivan from Active Plumbing and Heating answered my phone call in the evening when my boiler stopped working. He said he would come and look at my boiler problem in Chesham at 9am the next morning. Arrived right on time and diagnosed and fixed the problem. Very nice and professional person and not expensive. Highly recommend this company.
Customer in Buckinghamshire Posted on 15/01/2020 , work completed 15/01/2020