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Endorsed by Which? Trusted Traders

Active Plumbing & Heating Solutions Ltd

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4.9

29 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Active Plumbing and Heating are a family run business since 2008 based in the historic town of Hemel Hempstead. We work inside the M25 and surrounding areas such as Berkhamsted and Tring.

We offer a fast, efficient service in all types of central heating and gas boiler repairs, yearly services and installations. Hob and gas oven fitting, gas fire servicing and landlord safety certificates along with plumbing leaks, pump repairs and bathrooms. We also offer energy efficient advice, renewable energy and solar heating products.

Our engineers are honest, friendly and reliable. We maintain very high standards and will always do a fantastic job.

As a Gas Safe Registered installer you can rely on Active Plumbing and Heating to provide the perfect heating solution.

Worcester Bosch Accredited Installer

Interest Free credit offered on boiler installations

We offer up to 12 Years warranty on Worcester Bosch Systems

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Boiler repair
  • More Services

    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
29 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, friendly service from hardworking knowledgeable team.
Customer Service
Quality
Value
Active Plumbing & Heating installed a new Combi Boiler. First time I have used this local company and all of the staff I came into contact with were very helpful, polite and knowledgeable. Communication was excellent through out experience . Initial visit from Tom, site visit - I found him to be very approachable, knowledgeable, helpful & polite - discussed boiler options and what would suit the property, what would happen during installation etc. Old boiler stopped working - date organised and as planned new combi boiler was installed, John, lead engineer was very knowledgeable, polite and approachable -he regularly updated me re how the install was going and answered all my queries. Installation completed as planned, tidied up and left house clean & tidy. No extra costs were added to agreed quote. Polite, helpful, knowledgeable and efficient team. Many thanks to Nikki who was also very helpful, communication excellent-I would definitely use this company again.
Customer in Hertfordshire Posted on 01/06/2021 , work completed 27/05/2021
The trader replied (on 03/06/2021)
Thank you for taking the time to post this fantastic 5-star review. This was a really good project for us. We appreciate your business, just give us a call if you need anything in the future
Quick and efficient response
Customer Service
Quality
Value
A bathroom lavatory cistern failed. Active Plumbing visited the same day and fixed the problem. A lavatory had to be removed from a wall, a part replaced and then the whole unit refitted. The work was carried out well and the bathroom left clean. The guys were pleasant and knew what they were doing. We have employed Active Plumbing for several years for regular CH and general plumbing maintenance, including fitting a new boiler and a new shower pump. Good work.
Customer in Hertfordshire Posted on 28/05/2021 , work completed 06/05/2021
The trader replied (on 28/05/2021)
Thank you for taking the time to post this great 5 star review. We appreciate your business, give us a call if you need anything in the future!
Boiler Installation
Customer Service
Quality
Value
The team were extremely professional and friendly. The work carried out was on time and within budget, so we are very happy. Highly recommended.
Customer in Hertfordshire Posted on 18/05/2021 , work completed 07/04/2021
The trader replied (on 19/05/2021)
Thank you for your positive feedback, anything you need in the future give us a call
Installation of new oil boiler
Customer Service
Quality
Value
Finally, after around 50 years of good service, I had to replace my old oil fired boiler and I am delighted with the work that Tom's team did. It was a complicated task with much new pipe work, new hot water tank, chimney and much else. John and Connor were very efficient and friendly. It took four days to complete. My old boiler was donated to a college as a museum piece! I would certainly recommend Active Plumbing.
Customer in Hertfordshire Posted on 27/04/2021 , work completed 15/04/2021
The trader replied (on 10/05/2021)
Thank you for your glowing review! really glad we could help with a shiny new boiler. Give us a call if you need anything in the future
Boiler Check
Customer Service
Quality
Value
Active heating have done numerous jobs at my properties. The team is always respectful, and they consider what you need, rather than just what you ask for. Not only do they do the job well, but quotations they give have been reasonably priced.
Paul in Hertfordshire Posted on 26/04/2021 , work completed 23/04/2021
The trader replied (on 10/05/2021)
Thank you for your honest feedback Paul. Look forward to working with you again soon!
Consistently Good
Customer Service
Quality
Value
I have had numerous home upgrading and renewal projects carried out over the past 8 years, all have been executed on time and budget. Projects have included: Downstairs Toilet complete upgrade. Main bathroom complete strip, reconfiguration and comprehensive installation. New Boiler. I have no hesitation in recommending this highly competent company. It's rare to find the expertise combined with efficiency, timing and nice people.
Customer in Hertfordshire Posted on 06/04/2021 , work completed 29/03/2021
The trader replied (on 07/04/2021)
Thank you for your positive feedback, as a small family run business every review counts, so we really do appreciate it. Hope to work with you again soon.
A repair and annual boiler service
Customer Service
Quality
Value
I contacted Active Plumbing and Heating as I always do, to arrange for a leaking outside tap to be replaced and for the boiler that Tom installed to be serviced. After the initial call to the company, I was emailed with dates/times that the jobs could be carried out. Once the work was booked I was sent reminder text messages regarding the scheduled works, which is very handy. The tap was replaced by one of the team, John, I was very pleased. Great service, he’s very friendly, knowledgeable and takes pride in what he does. Would definitely use Active Plumbing and Heating again, the job was completed on the day as expected, and would definitely recommend the company to others.
Customer in Hertfordshire Posted on 31/03/2021 , work completed 24/03/2021
The trader replied (on 10/05/2021)
Thank you for your great feedback, we will be sure to pass this onto John who really does take pride in his work! If you need anything in the future give us a call.
Great Work, Great Team, Great Service
Customer Service
Quality
Value
Called Tom at Active Plumbing for a Worcester-Bosch boiler service which was carried out quickly, efficiently and at great value. Chatting to Tom, he offered a couple of easy suggestions to improve out heating system which we delayed until March. John and young Tom carried-out the pressurisation of our then gravity-fed heating system in half a day. Pleased to say this is now much improved. Great value - thanks.
Jon in Hertfordshire Posted on 31/03/2021 , work completed 26/03/2021
The trader replied (on 01/04/2021)
Thank you for taking the time to write this wonderful review Jon, we will be sure to pass on your positive feedback to Tom & John. We really appreciate your business, anything you need in the future give us a shout!
A real pleasure
Customer Service
Quality
Value
Coping with everything 2020 has thrown at me, including the passing of my wife, moving house and a completely different home environment, it was a breath of fresh air to find Tom and his Active Heating team. His knowledge and professionalism is obvious. The whole team are courteous, careful even Connor! I had a new boiler replacement and water softener equipment fitted in two days. Excellent... I would have no hesitation in recommending them to anyone who wants genuine quality, workmanship and value for money. A special thank you to John for his expertise and company, to Connor for his forbearance, to Elliot for his obvious patience, and to (Captain) Tom for his hand in steering his amazing team. Thankyou!
Customer in Gloucestershire Posted on 22/12/2020 , work completed 21/12/2020
The trader replied (on 26/02/2021)
Thank you so much for taking the time to leave this excellent review. We really appreciate your business and I will be sure to pass in your thanks to the team. Please let us know if we can do you in the future. Tom (The Captain!)
Very professional
Customer Service
Quality
Value
Tom and his team gave us a completely new heating system. Tom had planned it out thoroughly and kept us up to date throughout. Active Heating has high standards for their work which was really great. The whole team were really friendly and helpful throughout. Communication was good and work was done to schedule and on budget. Would definitely recommend.
Customer in Hertfordshire Posted on 08/12/2020 , work completed 07/12/2020
The trader replied (on 26/02/2021)
Thank you for taking the time to post this great 5 star review. This was a really good project for us. We appreciate your business, just give us a call if you need anything. Tom