Add Detail Ltd

Great customer service and on time as promised. Good efficient work and rapid with quote for remaining work.

Very good communication with fast response time. No issues. Very professional and hard working. Many thanks.

I contacted Add Detail Ltd to fix a leak on my HIU. I had already had another company’s plumber diagnose the problem but they never responded to me again. I then found this company online and sent a query with a photo. Within a short amount of time they had responded and knew exactly what the problem was. I got a quote quickly and all communication was prompt and clear. I went ahead and booked after Christmas. Again all the communication was clear and helpful. On the day the guy was longer on his previous job and I was immediately contacted of this delay (without any query on my side!). The delay wasn’t that long and the work was done within an hour. They guy was friendly and answered all my questions well. He left everything tidy when he left. Following the service I was promptly emailed the invoice to pay. This was also extremely easy as there was a link included to easily pay online. I think there was another non-online payment option as well. I was extremely impressed with all aspects of this company. Truly professional, excellent communication and friendly service. I will definitely use them again and also recommend to others.

Courteous and professional engineer arrived punctually. Completed the work efficiently and with minimum disruption.

We have used Add Detail a number of times over the past couple of years and cannot recommend them highly enough. Most recently they matched a hand-built kitchen unit so we could install a new oven and hob but previously they have refitted our bathroom, built wardrobes and cupboards, laid decking in the garden as well as other smaller house refurbishment jobs. Unlike so many builders they are utterly reliable - a fair quote for the work, they turn up on time, offer clever, constructive suggestions for any problem that occurs, clear up brilliantly after and the workmanship is superb. I have no hesitation in enthusiastically recommending.

I had a few plumbing issues in the house that needed attention. Jason was excellent with communication and getting the job done to my satisfaction. With a good explanation of the issues and alternative options offered, it was a pleasure to have him do the work. Highly recommended.

Add Detail fixed a leak on the main stack pipe at our property. As usual they promptly identified the problem and proposed the best way to address it. They purchased the parts and completed the job in a timely and efficient manner. Communication throughout the job was faultless. The team are helpful, courteous and tidy and their prices are fair. I trust Add Detail with all my house maintenance tasks and very much appreciate their genuine approach and strong service ethic.

We are very satisfied with the professional standard that Add Detail has provided- we know that we could rely on them to get the job done each time.

As on previous occasions Add Detail came at the agreed time (actually they made a special effort to come earlier without extra charge) identified the problem and fixed it. They always also report on general state of the system (heating) in an honest manner giving me clear options on what additional work may be needed I the future. They are very polite and were very careful with all Covid precaution.