We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Associated Windows

Profile thumb newlogo1
4.8

426 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 09:00–16:00
  • Sunday - Closed

About

Windows, Conservatories and Doors in Bristol

Associated Windows & Conservatories have been providing great customer service across Bristol and the surrounding areas for many years.

We are a family run business, we promote our values and beliefs that great customer service and genuine product quality, matched with a trouble free purchase means we retain the reputation we have come to value over the years.

We take pride that our installers are directly employed, many of whom have been with us since we started out, developing reliable expertise and installation experience.

They understand that they are the customer face of Associated Windows & Conservatories and like us understand that you as the customer must value every aspect of the service we provide.

Associated Windows & Conservatories have a reputation for great customer service, installation expertise and product delivery, we use all this to ensure you have a great experience when you deal with us.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Conservatories

    • Hardwood conservatories and orangeries
  • More Services

    • fascias
    • soffits
    • guttering
    • tiled conservatory roofs
    • upvc

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
426 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Very poor after-sales service, two years and still waiting!
Customer Service
Quality
Value
Do not believe this message posted on their website - Ten Year Guarantee: Once your installation is complete, just sit back and relax. Enjoy the peace of mind that only a ten year insurance backed guarantee can offer. I originally had the work carried out in July 2011. My installation has some issues with the exterior door hinges deteriorating over time and an internal window hinge having failed. Having contacted the company via email in March 2020, again in July 2020 (Company MD response: I have forwarded your email to our manufacturers and I am awaiting their reply.) I emailed again in September and November 2020. I called and emailed in April, May, June, July and August 2021. Eventually in September 2021 they sent a repair engineer who assessed the situation and broke a number of door hinge caps during his inspection and confirmed the window hinge had failed and would need to be replaced and he would order the part. I've heard nothing since his visit having called and left messages and emailed again in November 2021 and January 2022. The two year anniversary has come and gone and still nothing!
Customer in Bristol City Posted on 28/04/2022 , work completed 01/09/2021
One hundred and fifty pounds to replace faulty gear box eighteen months after fitting
Customer Service
Quality
Value
We had a door fitted in March twenty twenty. In December twenty twenty one the lock started playing up, resulting in us not being able to lock or unlock the door reliably. I contacted associated windows who informed me that they were closed until the new year (this was before Christmas). On the twenty eighth December the lock totally broke and we had to leave the door unlocked overnight. We ended up calling out a locksmith on the twenty ninth of December who charged one hundred and fifty pounds to replace the gear box. He commented that it should have lasted at least ten years and we should go back to the installers. When I contacted associated windows they were very dismissive but eventually agreed to go to the suppliers, although they stated they only offered twelve months guarantee on parts. Given we had this door fitted just before the first lock down, the lock probably had a fraction of the use it would have ordinarily had. I contacted AW several times, and I have, in April (four months later) finally received an email (after chasing) with no further information other than they don’t cover emergency call outs. They clearly aren’t interested in taking any responsibility, and do not care about customer satisfaction. I wouldn’t use this company again.
Customer in Bristol City Posted on 18/04/2022 , work completed 01/03/2020
New UPVC door fitted
Customer Service
Quality
Value
We had a very old wooden door leading from the garage to the garden. Associated Windows had good reviews on Which Trusted Traders and the price they quoted was less than the other company we contacted. We were advised that it would be a few months before the door could be fitted and received a couple of telephone calls to update us of progress. The door was fitted yesterday and we are pleased with the result. The fitters were friendly and professional, they cleaned the new door and made sure we were happy with their work before they left. They left everything clean and tidy and took away the old frame and door and all the rubbish.
Customer in South Gloucestershire Posted on 06/04/2022 , work completed 06/04/2022
Supply and fitting of French Doors
Customer Service
Quality
Value
Associated Windows supplied the product as ordered. It took some time from placing the order to having it fitted, but this was due to supply problems from the manufacturers. The two fitters who did the installation were polite and helpful and cleared up after the job had been completed so that there was absolutely no mess left for us to deal with. The price that was agreed at the start was the price that we paid and we are very satisfied with the product and its installation. Would definitely recommend Associated Windows to my friends and neighbours.
Customer in South Gloucestershire Posted on 14/03/2022 , work completed 11/03/2022
Replace all windows/rear door/conservatory glass
Customer Service
Quality
Value
Great service from Associated Windows during a difficult post Covid-19 climate supply issues. They provided quality workmanship in materials and a professional skills by the installation team, Andy, Marco and Archie, all backed up by the office team who were always supportive and helpful. Great team, great products and great customer service. Peter Parkes, Stonehouse.
Customer in Gloucestershire Posted on 11/11/2021 , work completed 10/11/2021
Professional Installation
Customer Service
Quality
Value
We were very impressed by the efficiency, friendliness and professionalism of the team who came to fit our bi-folds. Thank you.
Sarah in Bristol City Posted on 18/10/2021 , work completed 13/10/2021
Aluminium bi-fold doors
Customer Service
Quality
Value
The fitters were very efficient and I am very pleased with these Origin aluminium bi-fold doors. They look great, are light and move soundlessly and easily. The price was as quoted and was cheaper than other Origin fitters in the area. I chose Associated Windows above the other two because of being a Which? Trusted Trader. The one negative I had was with regard to communication. It was somewhat lacking and needed me to chase everything up, from getting the surveyor out to measure up, to finding out what was going on and the date the work would be completed. We were originally told it would take between 8-10 weeks because of glass shortages, but it took 14 weeks. (I understand about the glass situation but it wouldn't have been such a problem if we had been told at about 8 weeks that there was a problem, hence my comment about poor communication.) It's hard to plan when you don't know what's going on! However Rob did contact me a couple of times and eventually, a fitting date was agreed and kept to. No problems once we knew the situation. Jo, in the office, was very helpful, as was Kim. Thank you.
Customer in North Somerset Posted on 16/08/2021 , work completed 16/08/2021
New Windows
Customer Service
Quality
Value
Replaced windows, no complaints they carried out the work fastidiously and with expertise. The fitters were courteous and came promptly each day. Excellent job.
J Neal in Bristol City Posted on 06/07/2021 , work completed 23/06/2021
New front door
Customer Service
Quality
Value
Very pleased with look of new front door. Tradesman was professional and courteous, explained what he was doing and when and left the property very tidy. This was not the cheapest quote I received but Associated Windows were recommended to me by a friend and I would be happy to recommend. The only room for improvement is the communication with the office team, it is left to the customer to contact them regarding booking/dates/change of start time. Thankfully the tradesman they send make up for that.
Customer in Bristol City Posted on 23/06/2021 , work completed 21/06/2021
Professional and good value
Customer Service
Quality
Value
We are very pleased with our new windows- the flush fit look amazing, and the house feels much warmer with no draughts. Chris and Den who fitted them worked so hard, were very professional, diligent, polite and cleaned up perfectly after the works. We would definitely recommend!!!
Customer in Bristol Posted on 12/05/2021 , work completed 10/05/2021