Endorsed by Which?

Associated Windows

4.8

435 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday 09:00–16:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Windows, Doors and Rooflights in Bristol

Associated Windows have been providing great customer service across Bristol and the surrounding areas for many years.

We are a family run business, we promote our values and beliefs that great customer service and genuine product quality, matched with a trouble free purchase means we retain the reputation we have come to value over the years.

We take pride that our installers are directly employed, many of whom have been with us since we started out, developing reliable expertise and installation experience.

They understand that they are the customer face of Associated Windows and like us understand that you as the customer must value every aspect of the service we provide.

Associated Windows have a reputation for great customer service, installation expertise and product delivery, we use all this to ensure you have a great experience when you deal with us.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
  • Conservatories

    • Hardwood conservatories and orangeries
  • More Services

    • fascias
    • soffits
    • guttering
    • tiled conservatory roofs
    • upvc

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
435 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Replacing patio doors with bi-folding doors and replacing a kitchen window with patio style window
Customer Service
Quality
Value
Generally very happy with our experience with Associated Windows and the installers were excellent, If there is a slight criticism it would be that i needed to check on when the work would be carried out.
Customer in Bristol City Posted on 09/11/2023 , work completed 02/11/2023
Exemplary: worth shining the light on!
Customer Service
Quality
Value
The experience has been brilliant - from the quote and advice at the house and on to the installation day. I look forward to getting the next batch of windows done on the other side of the house. The attention to detail is meticulous, from the precision of the measurements to the neatness of the installation. The team’s professionalism and passion is evident in their work. On installation day, my other builder (not sorting windows) even commented on the care they took in fitting the windows which was nice to hear from someone who would know what they are looking for!
Customer in Bristol City Posted on 30/10/2023 , work completed 13/10/2023
Excellent workmanship
Not being from the area I was out of my comfort zone with regards to who to use for my window replacements and contacted several local companies. I opted for Associated Windows as they provided me with a prompt and competitive quote and were able to carry out the works in the time frame I required. The property is an 4 storey Victorian house in Clifton which I know wasn’t the easiest property to work on. Andy and Nathan carried out the works in a clean, tidy and methodical manner and the end result is fantastic. Thank you.
Customer in Bristol City Posted on 22/10/2023 (Reviewer did not use service)
WELL PLEASED
Customer Service
Quality
Value
On the first day of the job, replacing old double glazed windows, only one man came and he worked fast & replaced 3 downstairs windows. On the second day 3 men came punctually & worked incredibly fast. Most work was completed by 3 p.m & by the time all the tidying up was done it was about 4.p.m. They had replaced as much furniture as possible re-hung curtains which was incredibly helpful to me as I am elderly. I went out for most of the second day & part of the first, left tea & coffee for them but they didn't use it so time saved tere. As far as I can see an excellent job done, by pleasant people to have in one's house. Also no time wasted on the business sidee of things. A price quoted, all paper work submitted, no unnecessary phone calls, & an invoice submitted when all work satifactorily completed as far as I can see. Thank you to thosee who did the work.
Customer in Bath and North East Somerset Posted on 05/10/2023 , work completed 28/09/2023
Windows, doors & conservatories!
Customer Service
Quality
Value
We have been customers of associated windows for more than 30 years. The company has followed us after several house moves when we have had full sets of windows, 2 conservatories ( one with bi-valve doors ) & several front doors ( updating when fashions change ) Our latest purchase has been a replacement back door. Our ideas were not ' set in stone ' & Bill was able to guide us to the most suitable type & we are really pleased with the result. We would probably not have chosen the latest design without the help we received. Thank you, all team members at associated windows.
Customer in South Gloucestershire Posted on 01/06/2023 , work completed 15/05/2023
New windows and doors
Customer Service
Quality
Value
Excellent service all the way through, I had all windows and doors done, completed in 3 days. The fitters were polite, respectful, super efficient and tidy. Nothing was too much trouble. Very professional. Very happy with the quality, the look of the new windows and doors. Would recommend highly. Also, it was nice to into the showroom to choose glass, window frame, doors etc. I also had in some windows integral blinds which are lovely. Thank you
Customer in South Gloucestershire Posted on 20/04/2023 , work completed 19/04/2023
Worse experience evera
Customer Service
Quality
Value
Started work building an extention in March, then disappeared for couple of weeks. Started again, disappeared again. Eventually got to building side walls, got to 6 ft and I had to stop the work following advice from a builder. Walls not tied to house, just butted against. Walls came down. Weeks later work started again. Endless calls to office Rob not at all helpful. Work eventually completed in November with bifold doors fitted. Doors are a joke, frames get red hot in summer, bill initially told me I wouldn't have this problem, seals don't meet, I door catches on frame. Forget any guarantee, they're not interested in putting it right.
Customer in Bristol City Posted on 26/03/2023 , work completed 10/03/2023
The trader replied (on 03/04/2023)
Thank you for taking the time to review our company however I would like to point out that much of your review is completely inaccurate. Your conservatory, that was built by Associated Windows almost 5 years ago has been built to the appropriate building regulations and signed of by the local authorities. The integrity of the build has never been brought in to question. With regards to your comments relating to your doors reacting to external factors such as temperature – the doors are manufactured in aluminium and are powder coated to a colour more susceptible to heat absorption, it is completely natural for the doors to become warm/cold to the touch in line with external temperature conditions. Associated Windows strive to offer the highest levels of customer service combined with the latest in innovative products however we understand that we do not always get it right first time. In these instances, we work closely with our customers to ensure a swift and hassle free resolution. It is extremely unfair and unrealistic for you to hold Associated Windows accountable for a product that is reacting naturally to natural factors. Associated Windows take slanderous and inaccurate publicity very seriously and as such will be seeking legal advise regarding the comments that you have published. If you do wish to discuss any of the above in further detail, please do not hesitate to contact our office.
Appalling After Sales Service
Customer Service
Quality
Value
I have used this company three times over the past few years and installations have been generally reasonable apart from on the last occasion. There was a long list of errors in the installation of some of the windows, wrong glass, wrong type of panel etc. They did remedy the problems at the time quite quickly but I have been trying to get the Service Department to come and look at a previously installed leaky window since January 2022 and they have shown no sign of wanting to do anything about it. They blame staff sickness and other excuses for not even looking at it, let alone dealing with the problem. In June this year, after another attempt by me to get them to look at the window, they sent me a Warranty Claim form which I completed together with a short video of the problems with the window. Since then, despite yet another phone call to them, nothing has happened. The main problem is the poor After Sales Service, so if you have any problems after installation, in my experience, they are not interested in helping. In view of this, I would no longer use or recommend them.
Michael in South Gloucestershire Posted on 21/10/2022 , work completed 27/02/2019
Sash windows beautifully installed
Customer Service
Quality
Value
Nathan and Ian came to remove our old sashes, replacing them with UPVC, which were finished internally with wood architrave. The care and attention to detail was exemplary. Each evening the rooms were vacuumed and left spotless. I wouldn't now go elsewhere, and will be ordering some more of these well engineered sash windows for another property. Very happy customers!
Customer in Bristol City Posted on 12/09/2022 , work completed 08/09/2022
Replacement of windows, Patio Doors and Porch
Customer Service
Quality
Value
Had our windows, Patio Doors and Porch replaced. Both the fitting and the fitters were excellent. The fitters were very polite and friendly, and also cleared and cleaned up after themselves. I would recommend Associated Windows to family and friends.
Customer in South Gloucestershire Posted on 08/07/2022 , work completed 07/07/2022