Associated Windows

Prompt and professional.

Associated Windows were contracted by us in February 2017 to replace the existing windows and patio door at my Niece’s property (opposite my own property). We had previously used Associated Window to replace our own windows and doors in January 2017. Although we were happy with the UPVC units we were not happy with the finish on our property. We complained to Associated Windows and asked for them to return to rectify some of the ‘finishes’ to the replacement windows and back door. Bill of Associated Windows came to our property to see what work needed to be put right, he agreed that the standard was not good enough and said this was a one off as he never received complaints. A different team came back to complete the work to a satisfactory standard and the invoice was paid. We gave Associated Windows ‘the benefit of the doubt’ as Bill assured us if we gave him the work to my Niece’s property he would send his best team to fit the windows, etc. Unfortunately, the standard of the finish was still poor and they were requested to return once again. When we asked for compensation Bill was abusive on the phone. None of the three Teams that were involved over the two properties, were professional, they did not clean up after themselves when they finished, remove the pencil marks on the units, blue protective covering in the hard to get to areas was left, silicon was untidy and overall a poor finish. We do not feel we could recommend this company to anyone.

Good work.

Polite, on time, clean and at price agreed. Wouldn't use anyone else as the service has always been so good.

Excellent job. Really happy with new doors and windows. Fitters were clean and tidy and very helpful.

Genuine Quotation, no hard sell or pressure. The team were punctual, pleasant, professional hard working and approachable. They were tidy and vacuumed before leaving. I would happily recommend them for older customers or females on their own as they were friendly but not intimidating. We were comfortable with them in the house and left them to go out and do other things. Which is a benefit of a small personal company rather than a national impersonal one. Great value for money, lovely job really pleased.

The sales person was pleasant and helpful and did not put pressure on us. The company was flexible in fitting with our requirements and didn't try to steer us to what was convenient for them. The installation guys were professional and ok to deal with. They cleaned up after the job. Windows look good.

Prompt and professional.

Very pleased with the end product, a new back door. The fitter was very courteous & polite and left my house tidy. Would definitely recommend.

Impressed with quality of product and work. Also, good value for money compared to other quotes I received.