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Endorsed by Which?
Aftercare Double Glazing Repairs Ltd
Opening Hours
Today -
- Monday 09:00–16:30
- Tuesday 09:00–16:30
- Wednesday 09:00–16:30
- Thursday 09:00–16:30
- Friday 09:00–16:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.
We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.
The aim of the business is to provide solutions to home owner's problems with their double glazing.
The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required
There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .
The majority of our business now comes via referrals by satisfied clients.
Please see our web-site - www.aftercare.me.uk, for more information.
What we do
Glaziers
- Double glazing repair
Double glazing
- Double glazing repairs
More Services
- double glazing repairs
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
49 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good work
Customer Service
Quality
Value
I contacted Aftercare as I have had problems with the lock of my front door . This was solved immediately by the tradesman who called despite the door being at least 35 years old. We then noticed that one of the glass panels on the door was crazed and needed replacing which was done yesterday. On both occasions the tradesmen were prompt, polite and efficient. I have no hesitation to recommend the company
Customer in West Sussex
, work completed
Recommended
Highly Recommend!
Customer Service
Quality
Value
Two gentlemen arrived punctually, completed the necessary work very quickly, tidied up and were ready to go in roughly 30 minutes. The door is now working perfectly. I couldn’t be more delighted. I happily recommend Aftercare as professional, punctual and pleasant in solving my problem. Thank you.
Customer in West Sussex
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I received a prompt response and visit date on requesting a quotation to replace trim on the inside and outside of a window. The quotation was very satisfactory, sent within a day and a timely date was offered for the work to be done. Communication with the company by phone, text and or email was easy and efficient. The work was carried out to a high standard, efficiently and professionally and everything was left in a clean and tidy condition. I was impressed with the friendly, courteous and very helpful service I received and the excellent quality of the work. A receipt for payment was sent promptly with a message to contact the company with any questions regarding the work done. I would certainly recommend this company.
Customer in Brighton and Hove
, work completed
Recommended
Excellent work and good value
Customer Service
Quality
Value
I needed to replace seven panes of glass which were misted over and to rehang badly installed french doors and also to supply new lock to the same. I received a detailed quote very promptly. The two men arrived on time and carried out the work efficiently with no mess. They even removed their shoes without being asked, which was much appreciated. I received their invoice next day which was cheaper than the quote by at least £258 because they did not have to replace the hinges on the French doors. This honesty is much appreciated as I wouldn’t have known the difference. I would highly recommend this company on all levels.
Customer in Brighton and Hove
, work completed
Recommended
Great service
Customer Service
Quality
Value
Great experience from the start. Prompt to assess work needed and good quote. Arrived when they said they would, clean and tidy. Explained how to work the new hinges. Workmen polite and friendly. Have used before and would use again.
Customer in West Sussex
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Very pleased with work carried on windows and conservatory doors,by two polite and professional young men. They are a credit to your company.
Customer in West Sussex
, work completed
Recommended
Can't fault this company.
Customer Service
Quality
Value
Got a very reasonable quote for new seals around all windows and two new panes. One pane was damaged at jobs end but the company pointed it out and returned to put a new one in. The whole process from start to finish was excellent. Would highly recommend.
Customer in West Sussex
, work completed
Recommended
Replace Rt hand leaf French Door
Customer Service
Quality
Value
Pleased with all aspects of of work undertaken! From initial response to enquiry , Measures for repair arrived as stated Written quote next day Acceptance of quote followed very promptly by repair/replacement appointment ! Very professional &efficient service! The fitters were efficient polite & respectful of property, work carried out flawlessly!(clean up following completed job was excellent! OVERALL DELIGHTED!
Customer in West Sussex
, work completed
Recommended
Good reliable company
Customer Service
Quality
Value
They responded to our enquiry very quickly and came to look at the problems within a couple of days. The price quoted was very reasonable and upon acceptance they immediately sent an email with a suggested time and day. On the day of fitting, one new sealed unit and four handle locks were installed within 20 minutes. No mess, no fuss. We will continue to use them.
Customer in Brighton and Hove
, work completed
Recommended
Great Customer Service
Customer Service
Quality
Value
Great Service from Aftercare Replaced 3 Double Glazed Windows due to being Blown From getting in Touch and Coming round to Measure for New ones being fitted everything went great would definitely use again if I needed too Thank you
Customer in West Sussex
, work completed
Recommended
Fast, efficient service and good value for money.
Customer Service
Quality
Value
Our uPVC windows are 23 years old. They were draughty and the place was cold. Very thorough assessment of problem by AFTERCARE showed that they were badly installed originally and had warped in the sunshine. No glazed units needed, just new hinges and blocks to pull them into a tight shut position. No more draughts and noise has reduced considerably. The team who came were polite, very pleasant, efficient and answered all our questions. One window needed no work and they deducted that from quote. 11 opening window panes cost £900 to repair compared with the quote we got for replacement windows £11,500. Fantastic value for money. Excellent service. Reduction in landfill. Warm energy efficient home. I can hear the TV! I do not have a single negative word to say about them. Thank you so much AFTERCARE
Customer in West Sussex
, work completed
Recommended
Locked out!
Customer Service
Quality
Value
I have used this company several times to replace blown double glazing and to replace / adjust UPVC door hinges. This time, I managed to lock myself out. James arrived within the hour and effected an entry for me via one of the windows. Very friendly and efficient service and competitively priced, especially as it was a call out. Will definitely use Aftercare again.
Customer in West Sussex
, work completed
Recommended
Knowledgable and professional
Customer Service
Quality
Value
Aftercare services replaced a conservatory roof panel and a blown window unit for me. They were great to deal with and the work carried out was to a high standard. I’m very pleased with the results and would use them again in the future.
Customer in West Sussex
, work completed
Recommended
replacement glass in 3 velux Windows and large bay windows
Customer Service
Quality
Value
Contractors arrived at agreed time and were friendly and professional while carrying out the work.They were very good at protecting carpets and room interior while working. It presented challenges due to cramped space in my small kitchen and less than ideal access to the bay windows, but they dealt with the situations cheerfully, and all glass installed perfectly. I am very pleased with the results.
Customer in West Sussex
, work completed
Recommended
Replaced conservatory window
Customer Service
Quality
Value
Aftercare replaced a large, heavy, tinted conservatory window. The company were very good. It took a few weeks for the glass to be ordered but I was booked in and kept informed. They guys who fitted the window were friendly and efficient. I am very pleased with the work carried out and would not hesitate to use Aftercare again for any further work needed.
Customer in West Sussex
, work completed
Recommended
Door sticking
Customer Service
Quality
Value
The front door was sticking on opening. We phoned Aftercare and they came the next morning and carefully and efficiently made the necessary adjustments.
Customer in East Sussex
, work completed
Recommended
Replaced door hinges
Customer Service
Quality
Value
Arrived on time, did a fine job, door now works perfectly and offered to return and fix if it should drop at all subsequently. I have used Aftercare for probably 20 years and their work has always been first class.
Customer in West Sussex
, work completed
Recommended
Finches Gardens, Lindfield
Customer Service
Quality
Value
Very impressed. Came out same day to re-install a side window which was blown out during heavy winds, despite being a friday, and at a reasonable price
Customer in West Sussex
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We are so happy with Aftercare. We've used the service three times to replace our cloudy windows and every time they have been friendly, professional and they've done a great job. Highly recommended!
Customer in Brighton and Hove
, work completed
Recommended
Replacement glass in double glazed window
Customer Service
Quality
Value
Very pleased with Aftercare Double Glazed Repairs Ltd based in Burgess Hill West Sussex. From the initial appointment right through to completion, we were kept fully informed with regular communications. The two fitters who came to install the new glass were James and Josh and James in particular were very knowledgeable and extremely helpful. Upon entering our home they immediately took off their boots without being asked and were very courteous. Would certainly recommend this company and its employees without hesitation.
Customer in East Sussex
, work completed
Recommended
French doors
Customer Service
Quality
Value
Oh wow wat a great service by this company. They came & repaired my french doors that wouldn't close properly-took bout half an hour and the doors are now like new again. Had 2 wait a few weeks for this repair as they were so busy but well worth the wait. Will def use them again and high recommend to others as well Many thanks to you again Hilary jones
Customer in West Sussex
, work completed
Recommended
Cannot fault these guys
Customer Service
Quality
Value
An excellent service. Turned up on time. Friendly, polite and took great care to make sure that we were happy with the process. Meticulously tidy and careful not to disturb us whilst the work was being carried out on 3 windows and a patio door. Cannot fault these guys.
Customer in
, work completed
Recommended
Refurbishment of timber sash windows
Customer Service
Quality
Value
The Aftercare team lead by James replaced some window sash balances in my flat plus two adjoining ones. The work was carried out to an excellent standard and the team all had good customer care skills. I would both recommend and use them again.
Customer in Brighton and Hove
, work completed
Recommended
Great job, really nice company
Customer Service
Quality
Value
I had to get the lower sealed unit replaced at my parents house and the locks changed to incorporate thumb turns rather than keys to lock the doors! It was difficult for me to arrange the repairs due to there being no one at the property, and my holidays! Aftercare were very accommodating. The work was undertaken without an issue, really good standard of repair, very nice fitter who cleaned up after he was finished. Good value for money, especially as they came out first to survey the required materials! I would highly recommend this company for any repairs needed
Customer in West Sussex
, work completed
Recommended
French door repair
Customer Service
Quality
Value
Initially the job had to be rescheduled as the hinges required more work than anticipated. This was thoroughly and honestly explained, with temporary remedial works carried out at no cost. A new quote was provided and agreed within a couple of days. Communication was excellent throughout with polite reminders sent in a timely manner. When the operatives returned they were on time, polite and tidied up before they left. They kindly explained ongoing maintenance, including how to adjust the hinges when required. I rarely appoint contractors for maintenance on my home, but was extremely happy with the service from Aftercare. Highly recommended.
Customer in East Sussex
, work completed
Recommended