Endorsed by Which?

Aftercare Double Glazing Repairs Ltd

5.0

34 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.

We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.

The aim of the business is to provide solutions to home owner's problems with their double glazing.

The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required

There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .

The majority of our business now comes via referrals by satisfied clients.

Please see our web-site - www.aftercare.me.uk, for more information.

What we do

  • Glaziers

    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • More Services

    • double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Door sticking
Customer Service
Quality
Value
The front door was sticking on opening. We phoned Aftercare and they came the next morning and carefully and efficiently made the necessary adjustments.
Customer in East Sussex Posted on 21/02/2025 , work completed 20/02/2025
Replaced door hinges
Customer Service
Quality
Value
Arrived on time, did a fine job, door now works perfectly and offered to return and fix if it should drop at all subsequently. I have used Aftercare for probably 20 years and their work has always been first class.
Customer in West Sussex Posted on 20/02/2025 , work completed 19/02/2025
Finches Gardens, Lindfield
Customer Service
Quality
Value
Very impressed. Came out same day to re-install a side window which was blown out during heavy winds, despite being a friday, and at a reasonable price
Customer in West Sussex Posted on 29/01/2025 , work completed 24/01/2025
Excellent service
Customer Service
Quality
Value
We are so happy with Aftercare. We've used the service three times to replace our cloudy windows and every time they have been friendly, professional and they've done a great job. Highly recommended!
Customer in Brighton and Hove Posted on 09/01/2025 , work completed 09/01/2025
Replacement glass in double glazed window
Customer Service
Quality
Value
Very pleased with Aftercare Double Glazed Repairs Ltd based in Burgess Hill West Sussex. From the initial appointment right through to completion, we were kept fully informed with regular communications. The two fitters who came to install the new glass were James and Josh and James in particular were very knowledgeable and extremely helpful. Upon entering our home they immediately took off their boots without being asked and were very courteous. Would certainly recommend this company and its employees without hesitation.
Customer in East Sussex Posted on 07/01/2025 , work completed 07/01/2025
French doors
Customer Service
Quality
Value
Oh wow wat a great service by this company. They came & repaired my french doors that wouldn't close properly-took bout half an hour and the doors are now like new again. Had 2 wait a few weeks for this repair as they were so busy but well worth the wait. Will def use them again and high recommend to others as well Many thanks to you again Hilary jones
Customer in West Sussex Posted on 01/12/2024 , work completed 11/11/2024
Cannot fault these guys
Customer Service
Quality
Value
An excellent service. Turned up on time. Friendly, polite and took great care to make sure that we were happy with the process. Meticulously tidy and careful not to disturb us whilst the work was being carried out on 3 windows and a patio door. Cannot fault these guys.
Customer in Posted on 08/11/2024 , work completed 07/11/2024
Refurbishment of timber sash windows
Customer Service
Quality
Value
The Aftercare team lead by James replaced some window sash balances in my flat plus two adjoining ones. The work was carried out to an excellent standard and the team all had good customer care skills. I would both recommend and use them again.
Customer in Brighton and Hove Posted on 26/07/2024 , work completed 25/07/2024
Great job, really nice company
Customer Service
Quality
Value
I had to get the lower sealed unit replaced at my parents house and the locks changed to incorporate thumb turns rather than keys to lock the doors! It was difficult for me to arrange the repairs due to there being no one at the property, and my holidays! Aftercare were very accommodating. The work was undertaken without an issue, really good standard of repair, very nice fitter who cleaned up after he was finished. Good value for money, especially as they came out first to survey the required materials! I would highly recommend this company for any repairs needed
Customer in West Sussex Posted on 12/07/2024 , work completed 10/07/2024
French door repair
Customer Service
Quality
Value
Initially the job had to be rescheduled as the hinges required more work than anticipated. This was thoroughly and honestly explained, with temporary remedial works carried out at no cost. A new quote was provided and agreed within a couple of days. Communication was excellent throughout with polite reminders sent in a timely manner. When the operatives returned they were on time, polite and tidied up before they left. They kindly explained ongoing maintenance, including how to adjust the hinges when required. I rarely appoint contractors for maintenance on my home, but was extremely happy with the service from Aftercare. Highly recommended.
Customer in East Sussex Posted on 01/05/2024 , work completed 29/04/2024