Endorsed by Which?

Aftercare Double Glazing Repairs Ltd

5.0

58 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.

We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.

The aim of the business is to provide solutions to home owner's problems with their double glazing.

The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required

There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .

The majority of our business now comes via referrals by satisfied clients.

Please see our web-site - www.aftercare.me.uk, for more information.

What we do

  • Glaziers

    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • More Services

    • double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
58 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Above and Beyond
Customer Service
Quality
Value
We recently had 25 window units replaced in existing frames as The existing units had blown and fogged up. Alan and his team were quite simply amazing. They visited a couple of times to measure up and within a month the units were ready to install. It was very easy to confirm a suitable day for them to do this, hopefully 2-3 hours. 2-3 hours seemed a little optimistic, I thought. 5 of them arrived!! They swept through the house like a quiet whirlwind. Incredibly conscientious with little or no mess, each one doing separate window units with attention to the heal and toe so they just worked beautifully. It is amazing how much more light and clarity it now brings. Only at the end did we notice that we had missed one unit because of counting a small top hung opener as the 4th unit in that bedroom. Quick as a flash the measured and ordered with no additional fitting charge (even though it was my error). This was delivered and fitted a few weeks later. All in all a faultless experience which I would recommend to anyone.
Customer in West Sussex Posted on 02/03/2026 , work completed 17/02/2026
Excellent service
Customer Service
Quality
Value
Great to find a reliable company that’s happy to take on small jobs. They arrived promptly, did an excellent job for a good price.
Customer in West Sussex Posted on 27/02/2026 , work completed 27/02/2026
Very quick to solve our problem
Customer Service
Quality
Value
We called Aftercare when we had a sliding door stuck in a position where it wouldn't fully open or close. James couldn't have been more helpful. He came the same morning, quickly resolved the problem and gave us advice about what to do if it should happen again. We've used Aftercare several times for service and repair of our conservatory and always had excellent service. Thank you.
Customer in East Sussex Posted on 24/02/2026 , work completed 23/02/2026
Door repair
Customer Service
Quality
Value
The job was done the same day and done quickly and efficiently by Aftercare.I phoned in the morning and the job was done in the afternoon.great care was taken by the mechanic.
Customer in West Sussex Posted on 10/02/2026 , work completed 10/02/2026
Excellent product and service.
Customer Service
Quality
Value
Having contacted you for an initial quote for 2 replacement windows I was very happy to firstly be answered by a human who was very helpful when asking questions about the work I needed done. I receive my quote and booking for the work to be completed promptly and all confirmation by email. The work carried out on the day was completed to a high standard and I would not hesitate in recommending or using again for future works. The workman exceeded our expectations and respected our home while carrying out all work ensuring no mess was left at any point. Thank you for a 5* all round service.
Customer in West Sussex Posted on 08/02/2026 , work completed 04/02/2026
Great Service
Customer Service
Quality
Value
Brilliant service with initial survey and a follow up confirmation visit. On the day of installation the two fitters arrived on time, were very pleasant, efficient and went over and beyond clearing up after theirselves. The price was very good and we are extremely satisfied.
Customer in West Sussex Posted on 04/02/2026 , work completed 03/02/2026
Very happy with work done and price
Customer Service
Quality
Value
I am very happy with the work done and professional employees. Quick to respond to initial enquiry and book in work. Very reasonable prices. Highly recommended
Customer in West Sussex Posted on 30/01/2026 , work completed 29/01/2026
Brilliant
Customer Service
Quality
Value
We were recommended AfterCare Double Glazing by another one of our trusted companies that we use for windows. All comms were easily held over email with a very short wait between enquiry and appointment. We had a technician come out to evaluate the handle and he repaired it on the spot. The cost was brilliant and he was great. 10/10. Thank you :)
Customer in West Sussex Posted on 26/01/2026 , work completed 23/01/2026
Repaired patio doors
Customer Service
Quality
Value
Helpful efficient service from first contact through to completion of work. My patio doors were stuck and I was unable to open them. Aftercare fitted new wheels to the bottom of the doors and they're now as good as new. They communicated promptly regarding my booking and turned up on time to complete the job. The workmen were all polite and efficient, taking care to do a clean and tidy job. Very happy!
Customer in West Sussex Posted on 23/01/2026 , work completed 21/01/2026
Good work
Customer Service
Quality
Value
I contacted Aftercare as I have had problems with the lock of my front door . This was solved immediately by the tradesman who called despite the door being at least 35 years old. We then noticed that one of the glass panels on the door was crazed and needed replacing which was done yesterday. On both occasions the tradesmen were prompt, polite and efficient. I have no hesitation to recommend the company
Customer in West Sussex Posted on 29/10/2025 , work completed 28/10/2025
Highly Recommend!
Customer Service
Quality
Value
Two gentlemen arrived punctually, completed the necessary work very quickly, tidied up and were ready to go in roughly 30 minutes. The door is now working perfectly. I couldn’t be more delighted. I happily recommend Aftercare as professional, punctual and pleasant in solving my problem. Thank you.
Customer in West Sussex Posted on 24/10/2025 , work completed 23/10/2025
Excellent work
Customer Service
Quality
Value
I received a prompt response and visit date on requesting a quotation to replace trim on the inside and outside of a window. The quotation was very satisfactory, sent within a day and a timely date was offered for the work to be done. Communication with the company by phone, text and or email was easy and efficient. The work was carried out to a high standard, efficiently and professionally and everything was left in a clean and tidy condition. I was impressed with the friendly, courteous and very helpful service I received and the excellent quality of the work. A receipt for payment was sent promptly with a message to contact the company with any questions regarding the work done. I would certainly recommend this company.
Customer in Brighton and Hove Posted on 19/09/2025 , work completed 17/09/2025
Excellent work and good value
Customer Service
Quality
Value
I needed to replace seven panes of glass which were misted over and to rehang badly installed french doors and also to supply new lock to the same. I received a detailed quote very promptly. The two men arrived on time and carried out the work efficiently with no mess. They even removed their shoes without being asked, which was much appreciated. I received their invoice next day which was cheaper than the quote by at least £258 because they did not have to replace the hinges on the French doors. This honesty is much appreciated as I wouldn’t have known the difference. I would highly recommend this company on all levels.
Customer in Brighton and Hove Posted on 04/09/2025 , work completed 02/09/2025
Great service
Customer Service
Quality
Value
Great experience from the start. Prompt to assess work needed and good quote. Arrived when they said they would, clean and tidy. Explained how to work the new hinges. Workmen polite and friendly. Have used before and would use again.
Customer in West Sussex Posted on 02/08/2025 , work completed 01/08/2025
Excellent work
Customer Service
Quality
Value
Very pleased with work carried on windows and conservatory doors,by two polite and professional young men. They are a credit to your company.
Customer in West Sussex Posted on 22/07/2025 , work completed 21/07/2025
Can't fault this company.
Customer Service
Quality
Value
Got a very reasonable quote for new seals around all windows and two new panes. One pane was damaged at jobs end but the company pointed it out and returned to put a new one in. The whole process from start to finish was excellent. Would highly recommend.
Customer in West Sussex Posted on 09/06/2025 , work completed 06/06/2025
Replace Rt hand leaf French Door
Customer Service
Quality
Value
Pleased with all aspects of of work undertaken! From initial response to enquiry , Measures for repair arrived as stated Written quote next day Acceptance of quote followed very promptly by repair/replacement appointment ! Very professional &efficient service! The fitters were efficient polite & respectful of property, work carried out flawlessly!(clean up following completed job was excellent! OVERALL DELIGHTED!
Customer in West Sussex Posted on 15/05/2025 , work completed 14/05/2025
Good reliable company
Customer Service
Quality
Value
They responded to our enquiry very quickly and came to look at the problems within a couple of days. The price quoted was very reasonable and upon acceptance they immediately sent an email with a suggested time and day. On the day of fitting, one new sealed unit and four handle locks were installed within 20 minutes. No mess, no fuss. We will continue to use them.
Customer in Brighton and Hove Posted on 14/05/2025 , work completed 13/05/2025
Great Customer Service
Customer Service
Quality
Value
Great Service from Aftercare Replaced 3 Double Glazed Windows due to being Blown From getting in Touch and Coming round to Measure for New ones being fitted everything went great would definitely use again if I needed too Thank you
Customer in West Sussex Posted on 02/05/2025 , work completed 01/05/2025
Fast, efficient service and good value for money.
Customer Service
Quality
Value
Our uPVC windows are 23 years old. They were draughty and the place was cold. Very thorough assessment of problem by AFTERCARE showed that they were badly installed originally and had warped in the sunshine. No glazed units needed, just new hinges and blocks to pull them into a tight shut position. No more draughts and noise has reduced considerably. The team who came were polite, very pleasant, efficient and answered all our questions. One window needed no work and they deducted that from quote. 11 opening window panes cost £900 to repair compared with the quote we got for replacement windows £11,500. Fantastic value for money. Excellent service. Reduction in landfill. Warm energy efficient home. I can hear the TV! I do not have a single negative word to say about them. Thank you so much AFTERCARE
Customer in West Sussex Posted on 29/04/2025 , work completed 08/04/2025
Locked out!
Customer Service
Quality
Value
I have used this company several times to replace blown double glazing and to replace / adjust UPVC door hinges. This time, I managed to lock myself out. James arrived within the hour and effected an entry for me via one of the windows. Very friendly and efficient service and competitively priced, especially as it was a call out. Will definitely use Aftercare again.
Customer in West Sussex Posted on 10/04/2025 , work completed 10/04/2025
Knowledgable and professional
Customer Service
Quality
Value
Aftercare services replaced a conservatory roof panel and a blown window unit for me. They were great to deal with and the work carried out was to a high standard. I’m very pleased with the results and would use them again in the future.
Customer in West Sussex Posted on 28/03/2025 , work completed 27/03/2025
replacement glass in 3 velux Windows and large bay windows
Customer Service
Quality
Value
Contractors arrived at agreed time and were friendly and professional while carrying out the work.They were very good at protecting carpets and room interior while working. It presented challenges due to cramped space in my small kitchen and less than ideal access to the bay windows, but they dealt with the situations cheerfully, and all glass installed perfectly. I am very pleased with the results.
Customer in West Sussex Posted on 05/03/2025 , work completed 04/03/2025
Replaced conservatory window
Customer Service
Quality
Value
Aftercare replaced a large, heavy, tinted conservatory window. The company were very good. It took a few weeks for the glass to be ordered but I was booked in and kept informed. They guys who fitted the window were friendly and efficient. I am very pleased with the work carried out and would not hesitate to use Aftercare again for any further work needed.
Customer in West Sussex Posted on 01/03/2025 , work completed 27/02/2025
Door sticking
Customer Service
Quality
Value
The front door was sticking on opening. We phoned Aftercare and they came the next morning and carefully and efficiently made the necessary adjustments.
Customer in East Sussex Posted on 21/02/2025 , work completed 20/02/2025