Endorsed by Which?

Aftercare Double Glazing Repairs Ltd

4.9

29 Reviews

Opening Hours
Today -
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.

We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.

The aim of the business is to provide solutions to home owner's problems with their double glazing.

The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required

There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .

The majority of our business now comes via referrals by satisfied clients.

Please see our web-site - www.aftercare.me.uk, for more information.

What we do

  • Glaziers

    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • More Services

    • double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
29 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
VERY GOOD WORK
Customer Service
Quality
Value
The young man, Tiler, who carried out the repairs, was very pleasant and professional, and I would have no problems recommending your company.
Customer in West Sussex Posted on 18/11/2021 , work completed 16/11/2021
Excellent customer experience!
Customer Service
Quality
Value
Aftercare Double Glazing Repairs provided a very competitive and comprehensive quote for replacing 16 window locks. The customer service on the phone and via email was polite and efficient. Tyler arrived promptly and completed the work within the 2 hour time slot given. The standard of the work was excellent and he was very professional and helpful - he also gave tips on how to extend the life of the locks etc. and left the place spotless. All in all, a perfect experience and a satisfied customer!
Customer in West Sussex Posted on 10/08/2021 , work completed 10/08/2021
The trader replied (on 11/08/2021)
Thank you for your kind comments, We'll make sure Tyler is aware.
Endorsement reference- Quality Double Glazing Repair Company
Customer Service
Quality
Value
We had all the glazing gaskets renewed on the rear of our conservatory and three replacement glass panel , which had blown. All the work was surveyed and quoted for in advance and the work was carried out very efficiently. We have used Aftercare many times and find them to be both extremely reliable, completing quality workmanship at a reasonable cost.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 28/06/2021
Endorsement reference-
Customer Service
Quality
Value
Had blown double glazed window replaced. Have used Aftercare Double Glazing several times now and found them very quick to respond to enquiries with quotations always received within 24 hours of a visit. Work is carried out efficiently with minimum disruption by friendly, courteous staff. Prices are extremely reasonable. Would recommend this company without hesitation - always a pleasure to deal with!
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 01/06/2021
Endorsement reference-
Customer Service
Quality
Value
Aftercare Double Glazing were asked if they could try to repair some very early bifold doors where the manufacturer was known to have ceased trading some time ago. We never expected the repair to resolve the issues and before instructing Aftercare were convinced they would have to be replaced. The team that came were exceptionally good and have resolved the issues so that the doors now work perfectly. Superb service from a company we no previous knowledge of and simply did an internet search to identify.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 15/06/2021
Endorsement reference- They came to our rescue when we needed them.
Customer Service
Quality
Value
A glass panel in our front door spontaneously fractured . I phoned their office and within a couple of hours a fitter came and made it safe. We asked for the pane to be replaced and this was accomplished to a good standard. I did not keep the invoice as we paid the invoice on line after the job was completed.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 10/04/2021
Endorsement reference-
Customer Service
Quality
Value
Aftercare replaced a number of sealed units, window hinges and adjusted doors to make them smoother to use. The team from Aftercare were very easy to work with, polite, knowledgeable, helpful, efficient and have improved our double glazing.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 04/06/2021
Endorsement reference- Excellent Quality & Communications
Customer Service
Quality
Value
Excellent communications & work quality. Nice people & Reliable. Probably not the cheapest, but for works expected to last 10 years or so, that's not the issue.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 01/06/2021
Endorsement reference-
Customer Service
Quality
Value
I have had several window panes replaced which had blown and moisture was appearing inside the two glass panels, plus some new catches where windows were stuck closed
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 21/06/2021