Endorsed by Which?

Aira

5.0

12 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 09:00–18:00
  • Sunday 09:00–18:00

About

Up until now, switching to a heat pump has been anything but easy. Aira changes that.
We’re a clean energy-tech company on a mission to make clean energy accessible and affordable for every UK household.
With the Aira all-inclusive plan, we make switching from a boiler to a heat pump completely hassle-free. From a free home energy assessment and flexible finance options to system design and installation, we handle it all. And it’s all backed by our 15-Year Aira Guarantee.
Then there’s the heat pump itself. Designed and engineered by our in-house team of experts in Sweden and installed by Aira Academy-trained technicians here in the UK, Aira Heat Pumps combine self-optimising intelligence with simple, stylish Scandi design. They seamlessly blend brains and beauty to deliver a future-proof system that slashes energy costs and CO₂ emissions. All while keeping homes cosy.
By combining our all-inclusive service with a head-turning, energy-saving heat pump, we’re helping take the UK off gas. One home at a time.

What we do

  • Renewable energy

    • Air source heat pumps

Customer reviews

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5.0
12 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
We had a 6kW Outdoor Unit, 200ltr hot water cylinder, 40ltr buffer and all pipework and electrics as part of our new Air Source Heat Pump system. So glad I chose Aira, out of my 5 contenders and got the 15 years peace of mind parts and labour warranty. To my mind Aira are the John Lewis of Heat Pumps and I feel very supported by the organisation. The installation team were first class ambassadors of Aira, working with total professionalism, creativity, flexibility & tenacity. Each and every day they were working by 8am and some days did not finish until 8pm. Nothing was too much trouble and this team truly went the extra mile. Based on the quality of Aira's Heat Pump, their exemplary service and the deep knowledge and experience of their System Design Engineers, installation teams and on-call engineers, and their 15 years warranty, I have no hesitation in recommending them as the first choice for an Air Source Heat Pump.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 07/03/2025
Endorsement Reference
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Value
Air source heatpump fitted. More than happy with the job that was carried out
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 20/01/2024
Endorsement Reference
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Value
We had a LPG bolier and decided to go with an air source heatpump. So we had a Heatpump installed. Installation went well
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 31/01/2025
Endorsement Reference
Customer Service
Quality
Value
From start to finish everything went really well, I made the phone call, they came out and talked me through everything step by step. Then they came and measured it all up, and explained what would need moving for a hassle free installation, they made it a simple process, then the actual installation, it took 5 days and there was hardly any mess whatsoever, and the 3 lads who installed it was very friendly hard working and they got on with the job, they explained everything we needed to know about the easy to use app. And now 3 months down the line the heating workers brilliantly it has made a big difference to our house, we had modern storage heaters before, but the aira heat pump beats them without a doubt. The whole experience with Aira is highly recommended without a doubt they are very professional in every way, not one negative from start to finish.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 24/02/2025
Endorsement Reference
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Quality
Value
Heatpump and tank. Really nice engineers. Tidy job. Clear commmunication. Fixed price
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 02/12/2024
Endorsement Reference
Customer Service
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Value
We had an air source heat pump fitted along with replacement radiators in February. What a pleasant experience from the start to finish. The job took 3 days but they were always here prior to 8 and definitely put a full day in. Polite and tidy and even supplied electric fan heaters for the evenings during the install during probably one of the coldest spells this year. What a difference it has made, hot water on demand, a comfortable heat all the time (no ups and downs in temperature) and one of the best looking heat pumps on the market. Id have no issues recommending their products as well as their installers, in fact I already have.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 17/02/2025
Endorsement Reference
Customer Service
Quality
Value
Air pump supply and installation., this included removing old storage heaters, radiators and hot water system from open fire system, then complete new radiators through out house and internal and external installation of new system this was done very efficiently , house was left very clean and tidy, the installers efficient and polite, would reccomend without hesitation
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 10/10/2024
Endorsement Reference
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Quality
Value
Heatpump installed and a internal hot water tank, replaced 11 of 12 radiators. I am really pleased. They were fantastic, fabulous. 3 lovely engineers
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 17/01/2025
Endorsement Reference
Customer Service
Quality
Value
Heat pump fitted and really happy. Turned up on time, clean and tidy. Took any rubbish away with them. 5 star
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 15/05/2024
Endorsement Reference
Customer Service
Quality
Value
We had a full 8KW Aira air source heat pump, compact indoor unit, hot water cylinder and radiator system installed. The team started on Tuesday and finished the commissioning on Friday afternoon. They were very courteous, friendly and professional. The team was Paul, Ian, Andrew and Liam. Our home was respected as they put down protective plastic on the floor and moved furniture out of the way and back when they were completed. We wanted some changes during the installation and they were happy to oblige. They were timeous each morning and nothing was too much effort including moving an already installed radiator. The cost was within the range that we had expected, and we feel we got value for money. Not the cheapest, but we believe that you get what you pay for. We love the extended warranty and that Aira is a one stop shop so if we have any issues we have one point of contact. The app is great as its easy to use (We are App for dummy's people) and did what we wanted and more. Simple, intuitive and connected easily with the Cosy tariff to help us save money. Overall a positive experience.
Which? Trusted Traders Consumer Posted on 03/07/2025 , work completed 07/05/2025