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Trusted Traders

Alan Mack Plumbing & Heating Services

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4.9

29 Reviews

About

I, Alan Mack have over 20 years’ experience in heating. All our engineers have a minimum of 10 years knowledge. We specialise in boiler repair, installation and maintenance. Having worked in the industry I have pretty much seen it all from good to bad repairs and installations.

We will advise on the most cost effective and efficient type of system for your property. Our goal is to install or maintain a heating systems that will running at the optimum efficiently to save on fuel consumption which means lesser fuel bills for our customers during boiler life span.

We are up to date with all the latest products available to us on the market. We feel it’s very important to stay with the times and offer all available products to us.

Let’s be honest a new boiler is usually an expected cost and most haven’t had an allowance in place. The products we use vary but we only insist on leading brands such as Worcester Bosch, Valliant or Viessmann in regards to boiler to which we can offer extended warranties on.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance

Customer reviews

Reviews summary

4.9
29 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
Excellent Service
Customer Service
Quality
Value
I contacted Alan to replace a boiler in one of our managed properties he was able to come the same day to look at it and start work two days later the job was completed quickly and efficiently and Alan went over an above with the work on the property. He was extremely professional, friendly and very clear and thorough explaining all issues and I would definitely use him again. Highly recommend
Lauren25/10/2018
Excellent job by a true professional
Customer Service
Quality
Value
I asked Alan to replace my tap. He and his colleague came round and plumbed it in with minimum fuss and maximum speed. He also cleared my blocked drain (ooh fun). As he had to leave early, Alan then phoned later to see if I was happy with the service. I would recommend Alan to anyone.
Jane Purcell18/10/2018
Prompt and professional.
Customer Service
Quality
Value
On time, efficient, easy to talk to. Great job.
Neil, Middlesex05/10/2018
Prompt & professional
Customer Service
Quality
Value
Alan was punctual, pleasant and professional. A very good job!
Which? Trusted Traders Consumer04/10/2018
Boiler service
Customer Service
Quality
Value
Very professional as always, highly recommend Alan.
Rosh, Middlesex04/10/2018
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the whole job from quote to installation.
Margaret, Surrey02/10/2018
Brilliant job.
Customer Service
Quality
Value
Great job. Clean and quick. High quality work done promptly and with no fuss.
Which? Trusted Traders Consumer01/10/2018
Excellent work
Customer Service
Quality
Value
I have always found him to be reliable, competent and trustworthy. I have been using his services for many years. I would not hesitate to recommend him. His services have also been used by my son.
Abel, Buckinghamshire12/09/2018
Prompt & professional
Customer Service
Quality
Value
Alan explained very clearly what was required in relation to my boiler and offered some very good advice which I aim to take. I was indeed relieved to meet someone who knows what he's talking about and I feel I can trust. I would certainly recommend him.
Which? Trusted Traders Consumer11/09/2018
Really good service.
Customer Service
Quality
Value
The second time we've used Alan. So good, so reliable, a real pleasure to have him working in our home.
Laurence, London10/09/2018