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Endorsed by Which? Trusted Traders

Alaskan Windows Ltd

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4.9

313 Reviews

About

At Alaskan Windows Ltd we have the benefit of over 20 years experience installing replacement windows and doors. Our continued success is down to the relationships we build with each customer, based on our commitment to the values of honesty, integrity and professionalism which, we believe, are reflected in over 1000 positive reviews on the Checkatrade and Trustatrader websites.

A FENSA registered company with accredited MTC installers, Alaskan Windows is Trading Standards approved under both the Surrey Buy with Confidence scheme and Government endorsed Trustmark initiative.

We supply industry leading British made A-rated windows as standard combining the slimmest frame available in the market with superior argon filled gas sealed units to deliver the environmental and financial benefits of an energy efficient home.

We specialise in the supply and installation of:
Double glazing
Triple Glazing
Secondary Glazing
Front and Rear doors
Patio and French Doors
Composite Doors
Bi-fold Door

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
  • More Services

    • composite doors
    • sash windows
    • flush sash windows

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
313 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great job - as usual.
Customer Service
Quality
Value
It was no brainer to again ask Alaskan Windows to supply and install a replacement window in our kitchen on the strength of the service and professionalism received when not long ago they replaced three first floor windows. Again, the same service and professionalism was present now as it was then from start to finish.
Customer in Greater London Posted on 03/05/2022 , work completed 23/04/2022
The trader replied (on 05/05/2022)
We are delighted to be of service again! it was a pleasure to work with you for a second time and thank you so much for leaving us this lovely review.
No-hassle, efficient service
Customer Service
Quality
Value
Alaskan fitted new double glazing in my house in 2014. Since then I've had them out twice to carry out minor works under the guarantee. On both occasions the team in the office who organised the visits were very efficient, helpful and friendly, and the fitters who attended (including Tony last week) were excellent, really quick and tidy workers. Would certainly use them again, and recommend them to others.
Susan in Surrey Posted on 20/04/2022 , work completed 11/04/2022
Windows review.
Customer Service
Quality
Value
The work was excellent and so are the windows. The finish is perfect, the windows work very well. Very happy with everything.
Customer in Greater London Posted on 28/03/2022 , work completed 01/02/2022
Fantastic job replacing bay windows
Customer Service
Quality
Value
Taylor and Vinny did an excellent job replacing our bay windows. Thoroughly professional, hard working and nice people. A decent price too. Would definitely use Alaskan again and happily recommend!
Customer in Greater London Posted on 26/01/2022 , work completed 11/01/2022
Great service from start to finish
Customer Service
Quality
Value
Excellent communication from the company throughout. Clear pricing and no hidden costs. Taylor and Vinny who fitted the windows were polite, careful and put the windows in really well with a high standard of finish - despite the difficulty presented by our 1930s old windows.
Customer in Greater London Posted on 26/01/2022 , work completed 12/01/2022
I would recommend Alaskan Windows
Customer Service
Quality
Value
Alaskan Windows were recommended to me by a neighbour. All my dealings with them were professional, efficient and helpful. I could not be happier with the whole process and the finished windows.
Customer in Greater London Posted on 06/01/2022 , work completed 20/12/2021
Replace 16 Windows with UPVC Windows.
Customer Service
Quality
Value
A high-quality service delivered to all our expectations. We are delighted with our new uPVC windows.
Customer in Greater London Posted on 06/03/2021 , work completed 04/03/2021
Overall I am disappointed with the work
Customer Service
Quality
Value
The surveyor who measured the windows in my opinion has an undersized height of the upstairs windows. It is normal to take 20mm off the brick size but he took 35mm off the brick size height. I am kicking myself that I did not check his measurements. By contrast, the windows installed by a different company at the front of the house are the correct size. Of the 2 installers, the younger one was very good and took care with his work using a reciprocating saw to cut out the old frame fixings rather than levering them out. The older fitter was rough and damaged 2 bricks when levering out the old frame in one of the windows. Also when fitting a new plastic window board he forced it in so that it has a 5mm dip in one of the corners. I intend to remove it and either refit it to buying a new one. There were 3 faults with the windows and a patio door which I drew to the attention of Alaskan Windows and they attended to them so I am satisfied in that respect. Their paperwork and the issue of the guarantee was efficient. However, overall I am disappointed. The company that I used to install windows and doors at the front of the house were far better in my opinion.
Customer in Surrey Posted on 04/02/2021 , work completed 11/08/2020
The trader replied (on 05/02/2021)
Thank you for your feedback I appreciate your comments and are glad you found the experience dealing with our administration and support team positive. In regards to the issues relating to your installation back in August 2020, I am obviously very disconcerted to learn of your overall disappointment. Having looked into this further, I hope you would agree the product ‘faults’ were resolved for you in a timely fashion given the challenges surrounding supply chains, manufacturing and the movement of people in the current environment. In terms of your general concerns over the fitting of the windows, I can assure you we take our duty of care when working in customer’s homes extremely seriously. I have directly spoken to the surveyor and installation team involved and although I would counter that the windows were measured accurately by our experienced surveyor given the specific parameters of each window, I would like to extend my genuine regret where you feel Alaskan Windows has failed, on this occasion, to meet your expectations and apologise for any inconvenience caused. Whilst we in no way claim to be perfect, we strongly believe that close to 2000 feedbacks on consumer feedback sites - with a vast majority of customers acclaiming the professional care taken by our installers - testifies to the enduring care and pride we take in every aspect of our installations. Yours sincerely, Alastair Young Managing Director Alaskan Windows Ltd
Highly recommended
Customer Service
Quality
Value
Alaskan Windows removed some 20+ old existing windows of various types and sizes and replaced them all with their uPVC windows. The work was done to the agreed schedule and budget. I found them to be a very approachable, informative and responsive company that provided an excellent service throughout the process of initial survey and quote, acceptance, final survey and installation. The work was carried out as promised within a 3 day period by a friendly and competent team of four men. There were just a few minor adjustments and alignments we identified during the following 3/4 weeks which they assessed within 24 hours of our phone call and quickly rectified several days later.
Customer in Greater London Posted on 13/12/2020 , work completed 05/11/2020
They were fantastic!
Customer Service
Quality
Value
Alaskan were a pleasure to deal with, very accommodating and professional. We had 4 windows installed (3 casements and one sash window) and all work was done to the agreed price. Our new loft and renovation happened over a few months which meant the team came on a few occasions to measure up and fit (as soon as a room was ready for the windows). The team are small and because of this it felt like a very personal service. Communications were good and they are not a pushy company and just give you what you want. Douglass is very helpful and easy to deal with. Connor and the team who installed our windows were professional, friendly and they came on time and worked efficiently when they were in the house. Would recommend highly!
Customer in Greater London Posted on 05/12/2020 , work completed 04/12/2020