Alban Locksmiths Limited

Alban Locks provided us with two, new complete sets of lock for our office premises. They were able to advise us what might be suitable in terms of security and practicality of use. They did not advise us to change things unnecessarily and were genuinely interested in doing a good job. John was even able to supply us with a custom-made key for our Victorian building, which he worked on by hand, all in all very impressive. Thank you.

We have just moved house and I needed to change our locks. I contacted Tracy at Alban Locksmiths and she confirmed a call out appointment for the very next day. Mikey came out, perfectly on time (he did actually call me 3 minutes before to let me know he was on his way) and did a sterling job. He advised on the correct locks for our front door and our french doors, he didn't try to upsell or add on stuff we didn't need. He was lovely and chatty, completed the work within half an hour and took a copy of our front door key back to the shop to get more copies done on my request. Such brilliant service from the whole team. Highly, highly recommend.

They are very close to me so I went to their confidence inspiring bricks and mortar presence. Although I told them that it was not an emergency I received a call later that day and booked for the next day. They called to check before arrival and quickly and efficiently sorted the problem. I was half expecting expensive replacements but the door was opened and the existing mechanism was removed, repaired and refitted. Clear and professional knowledge of an old locking system. An obvious go to if future lock problems.

I wanted to change the lock on my existing front door to make it more secure. The manager of the shop had to do some research for me in order to provide the correct fittings and handles. He also explained to me why the job was not entirely straightforward but after a few days he got back to me with good news that he had found the appropriate kit that would fit my door. We fixed up a date and time; their engineer turned up promptly and had changed the lock in 15 minutes. He also gave me good advice about using the new lock. Best of all, I was expecting the bill to be much higher because I live about 25 miles from their shop. Well done Alban Locksmiths.

Can't recommend enough! Called them Friday morning as my 92yr old Father's front door lock was old and worn. The Carers were struggling to lock/unlock it. Took photos, sent to them, they messaged back immediately, I explained the situation was fairly urgent and they said they would be out within a couple of hours! So helpful, polite and considerate to my Dad. The work was carried out to a high standard and very reasonably priced £108 for a new barrel, 5 keys and the labour. I couldn't be there but to be honest I didn't need to be. Absolutely fantastic service, thank you so much!

Have (well had) a back door were the lock was very “fragile” & contacted alban to replace the complete lock (parts £105.00 + labour) guy turned up - bang on time - & serviced the existing lock, saved us £105.00 !! Very friendly, local company with excellent product knowledge & a very good reputation Very pleased!!!

We contacted Alban locksmiths on 3rd May and they attended the site on time as agreed the next morning. We have a bifold door with a very 'crunchy' lock that didn't always close and lock. Alban locksmiths attended and investigated the lock, he isolated the issue and said he would try to repair the damaged section on site otherwise it would require replacing. Our engineer worked diligently on the part to repair it ( saving us a new part cost) and then refitted the part and tested for correct operation. The engineer was knowledgeable and undertook all the work in under one hour. He was efficient and left our house clean and exactly as he found it We wish we had called them earlier as we now have a lovely, smooth actioned lock that opens and closes perfectly every time. We recommend Alban locksmiths wholeheartedly and will use them in the future for any works we require and will recommend them to our friends and neighbours.

Our front door lock failed and Nick responded quickly. He assessed the problem was not the lock but a broken hinge causing misalignment. He made the door secure and lockable and recommended a new hinge. Nick brought a new set of hinges for the multi lock door, but was able to do a permanent job with only one. This saved us a significant amount of money. Therefore I endorse Alban Locksmiths as a very honest company and will use and recommend them in the future. Nick was very professional, pleasant and tidy.

Came on the same day we phoned and fixed two doors very professionally. Reasonable price and good customer service.

Needed to replace the bottom lock on a glass door in one of the shops at Heritage close, Timpson locksmiths attended but said the glass door needed to be taken off to change the lock so declined job, Called Alban locksmiths who promptly sent a chap round, had the new lock fitted within 20 minutes. Such great friendly service by the best locksmiths in the area. Will be using them again for all our door and lock needs. Thank you so much Roy