Endorsed by Which?

Albany Windows Ltd

4.9

369 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
369 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good fitting team and nice job done, much appreciated!
Customer Service
Quality
Value
I had a big order of 9 windows and 2 doors and signed up at a decent price back in August, no deposit required. I had to chase it a couple of times as it was 3.5 months until fit commenced, due to delays in manufacture as a result of COVID. This was the only negative; I wish I'd received some communication letting me know the timescale as it changed. The main thing is obviously the windows and the job itself and I have only positives regarding those. Fitters were polite, helpful (answering my many questions!) and worked efficiently and tidily and kept me informed as to what was happening and each item they were tackling. Finished to an excellent standard and look very nice, no cosmetic issues or damage or problems with handles etc. They even laid insulation behind a couple of panels that wasn't part of the job, which I provided. House is now warmer and far quieter, looks nice, especially the composite door which was dearer but far more stylish than those boring old white or brown front doors. So if you're looking for a reasonable price, established company with their own employed fitters rather than contractors and good products I would recommend Albany Windows. Daz
Customer in Gloucestershire Posted on 28/11/2020 , work completed 20/11/2020
Excellent service highly recommended
Customer Service
Quality
Value
Have used this company twice now once in July once in October. Highly recommend the service. good prices, no hard sell, polite, professional and efficient. Very happy.
Customer in Gloucestershire Posted on 11/11/2020 , work completed 24/07/2020
Great quality and workmanship
Customer Service
Quality
Value
Third time I've used Albany, this time was a build of a conservatory at the rear of my property. Initial meeting was good with expert suggestions made about best options to go for considering my property is fairly small. Prices and plans were clear and didn't go over budget. The guys who built it were really friendly and considerate, again quality of work was great.
Customer in Gloucestershire Posted on 22/09/2020 , work completed 19/11/2019
Excellent service.
Customer Service
Quality
Value
Albany Windows Ltd arranged a date and time and true to their word they were there on time. The work was done very professionally, the windows look great and make such a difference to the house and the amount of light they let in. The fitter took the time to explain how they worked and made sure everything was clean and tidy when he left. Excellent service and great value.
Malcolm in Gloucestershire Posted on 20/09/2020 , work completed 08/09/2020
Bifold Door & Window - great service & quality
Customer Service
Quality
Value
Albany Windows supplied and installed an aluminium bifold door and casement window for my extension. I found Albany to be competitive and they provided a detailed quotation which gave me confidence I was dealing with a professional company. When I asked for an amendment to the quotation this was done within 48 hours. Pete from Albany carried out the site survey and helped advise me on the best arrangements for the bifold door opening. He couldn’t have been more friendly and helpful. When the door and window were ready, Pete called me to arrange a fitting date which was flexible to suit my availability. The installation team did a great job getting the bifold and window fitted in a day with no issues. The installation was clean and tidy and I was given a thorough run through of how to operate the bifold doors. The install team left no mess and took away all packaging and rubbish. I was delighted with the quality of the bifold and window, they had been fabricated from high quality narrow aluminium sections maximising the glazing area and the operating gear was smooth running and has a substantial feel to it. The insurance backed guarantee was sent to me promptly upon completion. I wanted to use a local established company to have the confidence I would get a quality product and installation, and also that they would be on hand for any aftercare if it were to be required. Albany exceeded all my expectations and I can’t recommend them enough.
Customer in Gloucestershire Posted on 05/09/2020 , work completed 19/08/2020
Great window company
Customer Service
Quality
Value
Albany windows Ltd recently fitted a large bay replacement window in my bungalow. I was very impressed with their service, including my initial call to their office, a young man coming to give a quote (no hard sell), the surveyor/owner, who carefully measured up and gave me friendly advice, and finally, the two man team who fitted the window. They came on time, were very careful and tidy workers, plus they were polite and friendly too. I am very pleased with the standard of the work, and the quality of the window, and would not hesitate to use Albany Windows Ltd again in the future.
Customer in Gloucestershire Posted on 15/08/2020 , work completed 23/07/2020
Complete Renovation Works
Customer Service
Quality
Value
Fantastic product accommodating need for nonstandard dimensions, and professional helpful staff. Team on site professional and polite replacing all doors and windows with minimal mess or disruption, working with builder to resolve any issues. Even during the pandemic nothing was too much trouble - highly recommend!
Customer in Gloucestershire Posted on 21/07/2020 , work completed 01/07/2020
Excellent service and work
Customer Service
Quality
Value
Albany team installed our new porch door and it looks good. Slight hiccup with part of lock, but they were back immediately and fixed it. We are very pleased with the result. Prior to placing our order we went along to their showroom and were able to look at 'a real door' to see exactly what we would be getting. All our questions were answered. We would definitely use them again.
Customer in Gloucestershire Posted on 24/01/2020 , work completed 13/01/2020
An excellent job
Customer Service
Quality
Value
I had 2 new doors fitted and they did a great job all round. No high pressure selling followed by competent survey and installation. Customer friendly fitters who did a good job and left no rubbish behind.
D Smith, Cheltenham Posted on 19/01/2020 , work completed 16/12/2019
Lovely windows and great gang of guys
Customer Service
Quality
Value
Installed 8 windows, 1 french door, brick work and concrete lintel. Work included. 1) Remove large window in kitchen, remove lower brick work and convert to french doors. Concrete lintel above new door. 2) Bricked up old back door, and converted to window. They worked very hard and the final finish was great. They used the bricks removed from the french doors to brick up the old door and you cant tell which was the old brick work. The guys were very friendly, the quoting are straight forward, and there was no pressure selling. Recommend to all.
Customer in Gloucestershire Posted on 26/11/2019 , work completed 05/10/2019