Endorsed by Which?

Albany Windows Ltd

4.9

368 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
368 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
A friendly recommended company
Customer Service
Quality
Value
Had 3 windows and a door fitted. From first contacting them to the fitting of the windows and door first class service. Friendly staff and a competitive price. Would highly recommend and would definitely use again. Had a small problem that was rectified the next day.
Colin in Gloucestershire Posted on 14/06/2023 , work completed 08/06/2023
Excellent Service
Customer Service
Quality
Value
After a bad experience with another Window Company we decided to give Albany Windows a try. From beginning to end the whole experience was stress free. We ordered 7 windows, 1 french doors and 1 front door. Everything was installed within 2 days by a fantastic bunch of fitters. We could not have asked for better and we would recommend Albany Windows to all.
Customer in Gloucestershire Posted on 11/06/2023 , work completed 19/05/2023
New UPVC windows
Customer Service
Quality
Value
Very patient at the design stage, with different options being looked at. Not at all pushy. Installation team worked very neatly and efficiently. The only minor issue was one of the smallest windows arrived with a crack in the glass, but this was replaced very quickly with no fuss. All in all , a good professional friendly service from start to finish. The invoice was only issued to us once the replacement glass was installed. Rare in this day and age.
Nigel in Gloucestershire Posted on 30/03/2023 , work completed 10/03/2023
Excellent products and installation of new doors
Customer Service
Quality
Value
I am really pleased with the excellent quality of products and service received from Albany Windows Ltd. From my initial enquiry through to making payment, their communication has been prompt, informative, and helpful. Chris, their Sales Representative visited to speak through the options regarding new front and patio doors. Unlike similar companies that I had approached for a quotation, Chris came prepared with brochures and colour swatches, that enabled me to make a better and more informed decision on the products. The quality of the doors is exceptional and the workmanship is outstanding. Thank you very much to the team at Albany Windows for looking after me. I would most definitely recommend them for new door installation!
Customer in Gloucestershire Posted on 07/03/2023 , work completed 02/03/2023
Albany were brilliant
Customer Service
Quality
Value
I wanted French windows in my downstairs garden room (instead of a picture window). Albany were brilliant from the start. They came almost straight away to give me a (very reasonable) quote. Then fitter Pete, who came to measure up, very politely told me he could do what I was asking, but I wouldn't like it. Did I want time to think about it? He was right. I took his advice. The fitters arrived a few weeks later, took just two days and did a perfect job. No mess. No fuss. First class.
Customer in Gloucestershire Posted on 20/02/2023 , work completed 06/02/2023
Reasonably priced excellent quality of workmanship highly recommended.
Customer Service
Quality
Value
We had Albany windows replace all our windows in our 5 bed house along with the facia boards with the new flush faced windows in Pebble grey, the entire process was done professionally and with attention to detail. I don’t normally praise sub contractors but on this occasion, I am most definitely pleased to do so, they are conscientious and they didn’t rush to get away they were very clearly interested in making sure I was happy with everything they done. Highly recommended.
Customer in Gloucestershire Posted on 19/02/2023 , work completed 04/02/2023
Very satisfied with Albany Windows.
Customer Service
Quality
Value
Our experience, from our initial visit and chat at Albany's showroom to placing an order and then having the work completed, was positive and hassle free. We were given a competitive price to have a new front door and toilet window fitted and were kept abreast of the progress of our order and the eventual day that the work was to be undertaken. The fitters who installed the door and window were professional and courteous and undertook the work to a high standard. We were very pleased with the outcome and would have no hesitation in recommending Albany windows.
Derek in Gloucestershire Posted on 02/02/2023 , work completed 14/01/2023
Quality product. Excellent fitting.
Customer Service
Quality
Value
We had our 3 bed bungalow completely double glazed including 2 doors. The sales person was informative and helpful and not at all pushy. Surprisingly the cost was on a par with other far less professional companies offering a lesser product. Fitting was carried out by two gents over 2 days and to a high standard. Required some minor remedial work which was carried out promptly. Customer service first class. So impressed that we had no hesitation in using them again to install windows in a garage conversion some months later. Just as helpful even when we had to change some sizes. Nothing too much trouble.
Customer in Gloucestershire Posted on 01/02/2023 , work completed 22/07/2001
Professional and a pleasure to deal with
Customer Service
Quality
Value
Competitively priced local business. Good communication throughout the process and all members of the team were friendly and professional. The works related to a let property that I manage from a distance away. This was not a problem for Albany Windows and they worked in the same friendly and professional manner with both me and my tenants. A good job completed on time - thank you
Customer in Lancashire Posted on 10/01/2023 , work completed 09/12/2022
Refreshing service
Customer Service
Quality
Value
I would like to recommend the excellent and professional service given to me by Albany Windows. How refreshing to meet such high standards in this day. Extremely impressed by every aspect offered by this company.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 24/10/2022