Endorsed by Which?

Albany Windows Ltd

4.9

360 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
360 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional and a pleasure to deal with
Customer Service
Quality
Value
Competitively priced local business. Good communication throughout the process and all members of the team were friendly and professional. The works related to a let property that I manage from a distance away. This was not a problem for Albany Windows and they worked in the same friendly and professional manner with both me and my tenants. A good job completed on time - thank you
Customer in Lancashire Posted on 10/01/2023 , work completed 09/12/2022
Refreshing service
Customer Service
Quality
Value
I would like to recommend the excellent and professional service given to me by Albany Windows. How refreshing to meet such high standards in this day. Extremely impressed by every aspect offered by this company.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 24/10/2022
Great friendly service fantastic job
Customer Service
Quality
Value
Complete new front door and side windows fitted. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, the efficiency of the team, their cleanliness and friendly service and would recommend Albany Windows. We will be using them again to do our windows in due course.
Nick in Gloucestershire Posted on 23/11/2022 , work completed 24/10/2022
Zero complaints from us
Customer Service
Quality
Value
They were very professional, offered a good price and no pushy sales tactics, even though we only wanted one window.
James in Gloucestershire Posted on 19/11/2022 , work completed 04/11/2022
Great job, very efficient
Customer Service
Quality
Value
We've used Albany Windows ltd twice for extensive window replacement and have been very pleased with the work on both occasions. They are friendly and very helpful on the telephone. Everything was completed in the time frame given.
Customer in Telford and Wrekin Posted on 14/11/2022 , work completed 02/11/2022
Great work, and workmen
Customer Service
Quality
Value
Complete new windows & built conservatory on the previous footprint. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, and the efficiency of the Team and would recommend " Albany Windows" to anyone.
Customer in Gloucestershire Posted on 06/11/2022 , work completed 03/10/2022
Competent Firm
Customer Service
Quality
Value
Albany windows met all expectations in providing their service to us. They were friendly from outset, all personnel knew their role, they did what they said they would do all appointments were met and all timescales were met. Fitters were on time, polite and knew exactly what they were doing. All floors were covered in dust sheets including stairs. They worked hard from start to finish and left everywhere tidy and clean. Finished job was to our satisfaction.A thoroughly competent firm and job
Customer in Gloucestershire Posted on 29/10/2022 , work completed 20/10/2022
Completed on schedule
Customer Service
Quality
Value
We had some new windows fitted by Albany at the end of September. The work required brick, block work and plastering. All complete to a high standard. The level of care taken to protect carpets and furnishings was exceptional. Will be in touch next spring to have more windows. Thanks to all at Albany.
Customer in Gloucestershire Posted on 11/10/2022 , work completed 29/09/2022
Albany Windows Cheltenham
Customer Service
Quality
Value
We were given a clear indication of a breakdown of the cost and the expected time the windows would be fitted. The brochure was very informative and gave us a clear indication of the types of windows we could have and any questions we had were answered by the surveyors. We did not pay any money until after completion. The 4 fitters arrived and worked diligently until all windows were completed, even though there were heavy downpours of rain. They were very professional treating our property with respect by covering the floors and clearing any mess made each day, even cleaning the finished windows. We did not need to repair any brickwork or plaster near them. The windows are of a high standard and we are very pleased with the results. The 4 fitters were very friendly and worked hard to finish in the 2 days allocated. We would recommend Albany of Cheltenham to anyone who is thinking of replacing their windows.
Marion in Gloucestershire Posted on 24/09/2022 , work completed 09/09/2022
Very professional
Customer Service
Quality
Value
I had a large lounge wooden window replaced. Very good service from start to finish and kept me informed of timeframes to complete the work, and cleared up when they had finished. Very refreshing to find a professional company, will definitely use again.
Customer in Gloucestershire Posted on 06/09/2022 , work completed 05/07/2022
The trader replied (on 09/09/2022)
Thanks for the fab review. See you next time!