Albion Windows & Conservatories Limited

Had nine new windows and a porch fitted. Chose Albion due to their high ratings online, which they have lived up to. The sales/quotation process was precise but straightforward with no 'hard-sell'. The fitters were extremley polite, courteous and efficient. The finish on everything is solid and looks fantastic. I would happily recommend Albion to anyone based on the great job they've done for us!

We chose Albion Windows after reading reviews on Which and in other places, and are delighted with the replacement windows installed in the front of our house in early September. Our previous experience with the companies who installed replacement windows to the rear of our house were far from satisfactory. The representative from Albion, unlike those from two national companies, gave straightforward answers to our questions about the proposed installation. He understood our concern to ensure that the replacement windows would be as close as possible to the original wooden windows, and that the installation would be carried out in a competent, professional manner. The quote from Albion was the lowest price of the four we received. The work was carried out on the projected timescale, and there were no alterations to the original quote. The fitters took two days to install two bay windows and two upstairs bedroom windows. They worked efficiently and with minimum disturbance, making good, and cleaning up afterwards. A glass unit which was cracked during installation was automatically ordered and replaced within a couple of days. We are very happy with the quality of the windows. It was a pleasure to deal with a company that seems more concerned with customer satisfaction than negotiating deals and "discounts", and we would have no hesitation in recommending them.

I have left writing a review for four months. This was to ensure everything was as it was on the day of completion, e.g. seals good, etc. Well, I can honestly say, Albion have done us proud. They installed a front porch. Absolutely fantastic job, from the first visit, consultations, to the finished job. Price was good, and estimate adhered to. Unusual in this day and age. Fitters very informative, neat, quick and yet precise. Had nothing but compliments from the neighbours. Great job, absolutely no hesitation in highly recommending. Thanks Albion Windows

We have used this company on several occasions over the years for double glazing, a new front door and now a new porch. On each occasion we were dealt with in a totally professional and courteous manner and the workmanship has been second to none. We would not go anywhere else.

We used AW many years ago for a porch and as that was done without issue, had no hesitation in using them again. However, our fitting of double glazing and new conservatory roof was carried out by two utter buffoons who cut corners, bodged, swore and moaned their way through the installation, plus they battered the inside of our house bringing the frames through. AdditionaIly we also had windows designed that weren't suitable or apparently were measured wrong. To be fair AW have gone out of their way (spending a lot of time & money) and accepted things were wrong without argument and I understand the buffoons no longer work for them, but too many times when things were being rectified, the wrong parts had been ordered or not delivered, I heard too many excuses about why my roof was leaking, why my new window frame was bowing - which led to everything taking way too long to fix. It was a source of some amusement to our neighbours that "Albion Windows" were back yet again. I can't fault the guys that turned up to do the repair work, they were professional, made sure it was done properly, took care and cleaned up after them, so hopefully now, AW should be back up to the standards they held before and I would recommend them as you should get a proper job done now.

Great service, everything was installed perfectly and great care was taken to ensure everything was kept and left clean

We have used this company before, and found their aftercare excellent. We have just had 9 windows and a new door installed. The work is to a very high standard, completed on time and to estimate. Their workmen were very careful to clean up after themselves. All in all, I wouldn’t hesitate to recommend them.

We had visits & quotes from 6 companies earlier in the year, including one that claimed that most of the structure could be erected on the first day! Albion was the only company to offer us 'what we wanted' as opposed to 'what they had', clearly they have years of experience in this business & are flexible in their approach. The staff at their Hayes showroom were also very helpful. The four Albion staff that did the installation were not only highly skilled & incredibly hard-working but also very courteous individuals (unfortunately not the norm these days). The overall result exceeded expectations & we would have no hesitation in recommending this company.

Albion windows were absolutely fantastic - excellent communication and hit the timelines they communicated. The fitters did a brilliant job - on time, very tidy and excellent finish. They made very little mess and hoovered up after themselves. Would highly recommend.

We have used this firm for a number of windows in our house. Always good workmanship. Friendly and reliable. They are particularly good at adjusting their designes to match the style of the house (built 1880). One problem (not their fault) was sorted out promptly without hassle.