Fantastic attention to detail, willingness to be flexible, friendly nature and exceptionally high standard of work
We asked Alex to replace a square bay window, hallway window and front door. From our initial meeting, he was friendly, helpful and flexible. We already had our sights set on a particular brand of window and Alex was able to accommodate. For the door, Alex made recommendations and clearly explained the pros / cons of each option. Once we had made a decision, Alex and James were able to start work much quicker than I had expected. They were friendly, tidy and completed the work to an exceptionally high standard. What really struck me was the attention to detail; spotting and rectifying any imperfections without needing to be asked. I can be quite particular, so this was something I valued immensely. If I spotted something, Alex never made me feel like I was being picky or unreasonable (as I have felt with some tradespeople!) and was quick to offer solutions. Other little things, like the use of 4 or 5 different kinds of sealant to ensure the best finish, discreet plastic trim (instead of the large trims some fitters use), the care taken to get perfect mitres on the window board, to name just a few, speak volumes of the pride that Alex and James take in their work. Since having the windows and door fitted, they have been admired by many visitors; one was so stunned by the quality of workmanship that they started to doubt their own choice of fitter! I look forward to inviting Alex & James back to replace the other windows. I would unreservedly recommend AD Windows & Doors.