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Allstar Systems (Norwich) LTD

5.0

115 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Established in 2011 Allstar Systems are Gas Safe registered & Oftec engineers based in Norwich. We are your local leading professional plumbing and heating experts who offer a fully comprehensive service for all domestic clients in Norwich. Our engineers have expertise in areas of Gas, Oil, Lpg, Underfloor heating, Unvented hot water systems and boosted cold water systems. We offer a wide range of exceptional bathroom services, Heating installations, plumbing and heating repairs at the most competitive rates in Norwich and throughout Norfolk. All work carried out is covered by a 1 year guarantee and we provide customers with their needs. Providing a professional, friendly and reliable service, we come highly recommended You need look no further. Plumbing and Heating is our business and we are always updating ourselves with the latest regulations and advancements in technology. We offer a friendly, reliable service at very competitive rates and are covered by 5 million pound public liability insurance.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

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5.0
115 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Friendly, communicative, professional and responsive
Customer Service
Quality
Value
Stumbled across Allstar for a boiler service quite by accident. Was pleased I did though, as they diagnosed a long standing issue with my boiler setup and worked with me to remedy it. I ultimately ended up with a replacement boiler, which was fitted in a very short timeframe. The fitting itself was completed inside of a single day, which minimised any disruption to me. I was comfortable leaving them to do the work whilst I went out. I was a little late returning, but they were happy to hang around to run through the new setup with me. All in all, they did a great job and left everything very clean and tidy.
Customer in Norfolk Posted on 26/12/2023 , work completed 17/12/2023
New boiler and upgraded heating system
Customer Service
Quality
Value
Will has been absolutely brilliant since we contacted Allstar Systems after our boiler was condemned and we had been let down very badly by another company. Will responded immediately and work started the next day on our new boiler and heating system upgrade. We cannot thank Will and his team enough for their help and great work and highly recommend Allstar Systems.
Customer in Norfolk Posted on 22/12/2023 , work completed 22/12/2023
Very considerate and helpful.
Customer Service
Quality
Value
Excellent work and good advice. They replaced the whole of our hot water and heating system - boiler, hot water tank, links to our solar panels, pipe work. They were always polite and careful, tidying up every day. They let us know what was next on the agenda. Finally, when, after all there work was complete, we had a flood behind our washing machine which was caused by an existing, badly capped-off pipe (which was nothing to do with them and completely unrelated to any work they had done) they arrived to fix the problem within 10 minutes of our reporting it. Marvellous service all round!
Customer in Norfolk Posted on 22/12/2023 , work completed 18/12/2023
Made my Christmas wish come true :-) (A proper shower!)
Customer Service
Quality
Value
William and team did a great job installing a ventless tank and replacing a ridiculously useless electric shower with a proper shower with plenty of water and heat. They worked non stop to get everything done. Went above and beyond to find the right solution for my home. Thank you!
Customer in Norfolk Posted on 22/12/2023 , work completed 12/12/2023
Allstar completed a complicated heating system upgrade superbly.
Customer Service
Quality
Value
We have a ground source heat pump supplying hot water, underfloor heating and radiators. It was fitted in 2006 and has had no upgrade since. Allstar contacted me within minutes of my inquiry and a full quote was with me within 48 hours after a site visit. It really is quite a complex system but they managed to get their heads round it swiftly. Started work on the following Monday. Friendly, tidy team who respect your house. Also, take time to fully explain what needs doing and why. I highly recommend this firm. It’s a local family run business who are real experts in any sort of heating system. Thank you Allstar!
Customer in Norfolk Posted on 14/12/2023 , work completed 11/12/2023
Replace faulty boiler
Customer Service
Quality
Value
After my boiler developed a leak Allstar attended to carry out temporary repair. I decided to have the boiler replaced and the task was carried out within one day and completed most satisfactorily. most impressed.
Customer in Norfolk Posted on 25/11/2023 , work completed 24/11/2023
Highly Recommend
Customer Service
Quality
Value
I called Allstar when my boiler broke down in the recent extreme cold snap. Within 48 hours, Will and his team had installed a new heating system. They were exceptional. Knowledgeable, professional, expert fitters, super communication, follow-up service etc. Really, I can’t speak highly enough of them and wouldn’t hesitate to recommend them. I will definitely be using them for all future needs.
Customer in Norfolk Posted on 14/12/2022 , work completed 13/12/2022
Prompt efficient service
Customer Service
Quality
Value
Called Allstar in an emergency as the heating failed. Will arrived promptly. He was methodical in this assessment of the problem. Explained what the problem was and fixed it. He was polite courteous and professional. Thoroughly recommended.
Customer in Norfolk Posted on 05/12/2022 , work completed 02/12/2022
Heating system upgrade
Customer Service
Quality
Value
We live in a 500 year old property where the heating system was not fit for purpose, was inefficient and used far more heating oil than necessary. Will came to assess the problems and quoted to resolve with a system upgrade. The professionalism and expertise of the Allstars team (Will, Ashley and Bank) was at the highest level and the job was completed on time, on budget and always with consideration to us. Just as importantly, we have the reassurance that the team will provide us with great customer service in the years to come, enabling our heating system to function at an optimum level. Our new system is a game changer and we’re delighted with the result. We have absolutely no hesitation in recommending Allstars.
Customer in Norfolk Posted on 10/09/2022 , work completed 09/09/2022
Pipe cold water supply & components to unvented hot water system
Customer Service
Quality
Value
I sent out an email on the 28th September that I'd leaking pressure relief valve and had a reply the same day arranging to visit the next day. William came on the 29th carried out the repair, there were further faults on the system and an appointment was made for the 30th. Ash came on the 30th carried out the remedial work. All work was explained to me and was carried out in an efficient professional manner. Excellent service I highly recommend Allstar for any heating problems.
Mike in Norfolk Posted on 02/09/2022 , work completed 01/09/2022