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Endorsed by Which? Trusted Traders

Allstar Systems (Norwich) LTD

Profile thumb new van 2019
4.9

106 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Established in 2011 Allstar Systems are Gas Safe registered & Oftec engineers based in Norwich. We are your local leading professional plumbing and heating experts who offer a fully comprehensive service for all domestic clients in Norwich. Our engineers have expertise in areas of Gas, Oil, Lpg, Underfloor heating, Unvented hot water systems and boosted cold water systems. We offer a wide range of exceptional bathroom services, Heating installations, plumbing and heating repairs at the most competitive rates in Norwich and throughout Norfolk. All work carried out is covered by a 1 year guarantee and we provide customers with their needs. Providing a professional, friendly and reliable service, we come highly recommended You need look no further. Plumbing and Heating is our business and we are always updating ourselves with the latest regulations and advancements in technology. We offer a friendly, reliable service at very competitive rates and are covered by 5 million pound public liability insurance.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt, polite and efficient!
Customer Service
Quality
Value
We were really pleased with Ashley's polite and prompt service. He was able to solve the problem that we had been putting up with for a long time on the day. Everything has been left clean and tidy and would definitely call him back for a service or any other problems in the future. Thank you
Customer in Norfolk Posted on 22/04/2022 , work completed 21/04/2021
Very quick response
Customer Service
Quality
Value
William came out at short notice as we needed our heating systems serviced/checked before our house sale. Came out the next day, checked the system and provided us with lots of instructions we were not aware of before his visit. He seemed very knowledgeable and would recommend
Customer in Essex Posted on 09/04/2022 , work completed 01/02/2022
Professional and reliable service
Customer Service
Quality
Value
William and his team did exactly what he said he would do when I called him. He came out to an emergency weekend call for a no-heating/no hot water crisis. He tried his best to find a temporary stop-gap solution but when that was not possible he did what he could to find and install a new boiler as quickly possible. All in a matter of days. Correspondence with him was always clear and professional. An excellent service from start to finish which I can only highly recommend.
Customer in Norfolk Posted on 04/03/2022 , work completed 12/02/2022
customer solution focussed
Customer Service
Quality
Value
Can't speak highly enough of Will and his team. He switched our property from a failed borehole water supply to a new mains supply with 2 mains boost water vessels (with a new 300 metre supply pipe from the mains). This was a major project - the solution design was great, the installation was smooth and planned in and installed over a 4 week period to tie in with Anglian Water / local council timetable. We love the new, reliable high pressure we now get on showers etc. One of the most commendable aspects is that Will helped us deal with the very major challenge of putting in a temporary water supply at extremely short notice, devising a clever short-term fix and organising the resources to deliver this within a week. This bought us time to consider the options for the permanent solution which Will helped us assess and then plan / deliver. He is really client focused and gave us the feeling that he enjoyed the challenge of getting a high quality solution to a very challenging situation.
Customer in Norfolk Posted on 17/02/2022 , work completed 20/09/2021
Excellent service
Customer Service
Quality
Value
I had a tricky leak on a pump repaired if extra speedy time on a Saturday afternoon, nothing was too much trouble.I can’t recommend them enough. A+++++
(your username) Posted on 13/02/2022 , work completed 12/02/2022
Boiler replacement
Customer Service
Quality
Value
Will and his team removed an old back boiler and replaced it with a combi. Their work was excellent from the moment they arrived. They were clean and tidy and kept us fully informed of progress. Will is a very knowledgeable tradesman and his advice he gave us at the start and throughout was first class. Highly recommend Will and his team.
Customer in Norfolk Posted on 11/02/2022 , work completed 03/02/2022
Great customer service from start to finish.
Customer Service
Quality
Value
Allstar responded quickly to my initial enquiry, and again after the work was completed. He adjusted his team's schedule to replace an unvented cylinder on its last legs at the busiest time of year. He even went the extra mile and replaced some valves at the same time to improve water pressure and left everything tidy afterwards. Very happy with the service!
Andrew in Norfolk Posted on 16/12/2021 , work completed 03/12/2021
Another excellent piece of work
Customer Service
Quality
Value
Will and his team installed both a new immersion heater and boiler at my converted chapel in north Norfolk. Very rapid service, extremely helpful and professional. They know exactly what they are doing and are a pleasure to deal. I won't use anyone else now.
Customer in Norfolk Posted on 06/12/2021 , work completed 06/12/2021
Professional, reliable, trustworthy
Customer Service
Quality
Value
What can I say. Honest appraisal of work required, William showed an incredible in depth knowledge of the systems and requirements. Sorted out my old heating system wonderfully (and saved me with an evening call when it broke). Cannot recommend enough, having AllStar around next year to service my now fully working boiler again. Thanks guys.
Customer in Norfolk Posted on 06/10/2021 , work completed 05/10/2021
Excellent, professional job carried out replacing oil boiler and upgrading heating system.
Customer Service
Quality
Value
We received a visit and fully itemised quote within 24 hrs of our initial enquiry. William gave detailed and professional advice on the work required to replace our boiler, replace certain radiators and make alterations to the system for maximum efficiency. William and his team were friendly and courteous throughout; they arrived promptly each day and tidied up thoroughly, removing all waste each evening. Replacement of copper pipes and the fitting of new radiators were performed with minimal effect on the fabric of the property. William's professionalism and desire to achieve customer satisfaction was refreshing and inspired confidence throughout. The final invoice was as agreed on the initial quote. Communication was first class, William responded very promptly to phone calls, texts and e-mails. We would have no hesitation in recommending Allstar Systems (Norwich) Ltd. They are probably not the cheapest firm around but, in our opinion, provided excellent value for money.
Customer in Norfolk Posted on 05/10/2021 , work completed 04/10/2021