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Allstar Systems (Norwich) LTD

5.0

116 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Established in 2011 Allstar Systems are Gas Safe registered & Oftec engineers based in Norwich. We are your local leading professional plumbing and heating experts who offer a fully comprehensive service for all domestic clients in Norwich. Our engineers have expertise in areas of Gas, Oil, Lpg, Underfloor heating, Unvented hot water systems and boosted cold water systems. We offer a wide range of exceptional bathroom services, Heating installations, plumbing and heating repairs at the most competitive rates in Norwich and throughout Norfolk. All work carried out is covered by a 1 year guarantee and we provide customers with their needs. Providing a professional, friendly and reliable service, we come highly recommended You need look no further. Plumbing and Heating is our business and we are always updating ourselves with the latest regulations and advancements in technology. We offer a friendly, reliable service at very competitive rates and are covered by 5 million pound public liability insurance.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

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5.0
116 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Job Done - Thanks Will & Team
Customer Service
Quality
Value
We had a new kitchen fitted and shower room just under two years ago and my builder recommended the services of Allstar Systems. I found Will and his team to be very efficient, trustworthy and hardworking. So as we needed a new boiler I called on Will to fit it for us. Could not have asked for better service. He fitted new boiler, did a power flush and removed our old back boiler and gas fire. Our indoor stopcock was broken and Will came back a few days later to fit a new stopcock for us. There was no mess to clear up afterwards everything was cleared away. I would thoroughly recommend Will and would have no hesitation in calling on his services again.
Christine Cole Posted on 08/11/2018 , work completed 08/11/2018
Excellent work, highly recommended
Customer Service
Quality
Value
Will and the team at Allstar Systems replaced an old boiler for us with a new combi boiler. Delighted with the service provided from beginning to end. Excellent communication from Will right from the start. When it came to doing the job the team worked to a very high standard and completed the work in good time. Have already booked again to do some more work and would happily recommend.
Gazwood Posted on 07/10/2018 , work completed 07/10/2018
Leaking cistern repaired very efficiently
Customer Service
Quality
Value
Ashley tackled a difficult job in a confined space efficiently and without any comments on how awkward it was. I was very pleased with his work and the quick response I got from Allstar to solve my problem.
Frances Posted on 14/09/2018 , work completed 14/09/2018
Excellent job
Customer Service
Quality
Value
Allstar Systems were called to my property to flush the central heating system. All the work was carried out to a very high standard. I will definitely be using this company again.
Nigelp Posted on 10/09/2018 , work completed 10/09/2018
Friendly, reliable and very helpful
Customer Service
Quality
Value
Will and his team came and assessed our old heating system, made very useful suggestions for improvements (e.g. the discreet installation of an additional small radiator inside a window seat) and then installed a new boiler with a minimum of mess and disruption. They were courteous, punctual and hard working. Our new boiler (Worcester Bosch) is now very quiet and at the first test of the central heating system, everything works beautifully. It is now August and very hot, i.e. we have only used the boiler for hot water at this point. While Will worked at our house, he also detected that our pressurized hot water system was not installed correctly, which was potentially dangerous. He explained the problem in great detail and took this up with the bathroom company who had installed the system only 2 years ago. It turned out the installer did not have the correct registration and was not certified to install such a system. Will agreed with the installer that they would pay the bill for the corrective work and ensured that we were left safe at all times. I would thoroughly recommend Will and his team and will use him in future for yearly inspections and maintenance.
Dagmar Posted on 12/08/2018 , work completed 12/08/2018
Prompt and friendly service.
Customer Service
Quality
Value
The 46 year old stop valve on my incoming mains water supply suddenly started to drip. Phoned Allstar , Saturday pm and although very busy, they fitted in a visit the next Monday. The replacement valve needed to be ordered from a specialist supplier, but as a temporary measure the engineer replaced the valve and stopped the leak! Fabulous service.
Alan, Norfolk Posted on 16/07/2018 , work completed 16/07/2018
Rapid response
Customer Service
Quality
Value
Our tenants boiler finally died on a Saturday. I emailed Will on Monday, he called straight back. He was there Tuesday to prepare a quote. He even tried to restart the old boiler. He and his team (Ash & Baki) were back on Saturday. They worked from 8-6 to replace and upgrade gas supply. Will made the installation more difficult for himself by protecting the existing tiling & boxing. Most would have ripped it out.
Martin, Norfolk Posted on 30/06/2018 , work completed 30/06/2018
Excellent job done!
Customer Service
Quality
Value
Replacement of oil fired combi boiler. Initial quote detailed as to work to be carried out and priced reasonably. Installation completed on time by Will and his team in friendly, efficient manner with thorough explanation of work at all stages. Excellent communication and responds quickly to e-mails and phone calls. Would highly recommend.
Chris, Norfolk. Posted on 07/06/2018 , work completed 07/06/2018
Courteous and professional
Customer Service
Quality
Value
Came to fit replacement Combi boiler. Turned up promptly, were good to deal with and efficient throughout. Would use them again and happy to recommend.
Peter, Norfolk Posted on 21/02/2018 , work completed 21/02/2018
Worcester Bosch Boiler
Customer Service
Quality
Value
Very pleased, same boiler as quoted with British Gas, similar price but with 10 year parts and Labour Guarantee, (instead of a flimsy 5 year Warranty) Was very helpful and waited for Hours in the cold for British Gas to come and sort out a supply problem. Always responds to calls, texts and emails. Very Professional.
Boddy2004 Posted on 01/02/2018 , work completed 01/02/2018