Amastic Roofing Building and Scaffolding Services Ltd

Thoroughly recommend this company. Ken, Tony and team were brilliant, understanding and very helpful. Completed a great job as quoted with quality workmanship. They also do other work as well as roofing and we will definitely be using Amastic again.

After site visit and estimate, work was completed to a high standard. Prepared to go the extra mile in tidiness and professional help/advice throughout the time on site.

I have used Ken and his team a couple of times now and have been really pleased with the work and the service both times. The torrential rain last week caused a blockage in the guttering and Amastic responded and sorted it out really fast which I really appreciated. I’m happy to recommend their service - many thanks Ken

We couldn't be more pleased with the work Amastic did for us on the back of our house. They helped to transform our dining room, patio and entrance to the garden by putting in new bi-fold doors, Velux windows, and laying York Stone. They took care of every part of the build, including new guttering, waste pipes, relocating the radiator, and re-tiling inside, as well as fitting the doors and windows. From the start of the process, when they helped us to turn sketchy ideas into something practicable and affordable, through to the final touches, when they took care to ensure that everything was just right, they were brilliant at communicating with us and finding the right solutions. We have two young children, and they ensured at all times that the working environment was safe - as well as being great with the kids! They are a genuine family firm and this really makes a difference. The work was of the highest standard, completed to budget, and it still looks fabulous several months later.

Amastic reduced a leaky chimney for us in early 2020. We’re in a 5 story Victorian House and safety was their top priority, especially for people below. We asked them back to deal with a different leak in a second chimney in 2021. At the same time an inspection of our third chimney revealed perilously loose brickwork which they also dealt with, so that all three are now structurally sound and keeping the rain out. Throughout these works Amastic were considerate and courteous and keen to consult before dealing with issues identified. I have no hesitation in recommending them.

We needed to have half of our roof replaced and the other half repaired. Ken responded promptly and provided a fair quote for the job. We agreed that, once his team was up on the roof, they might discover other things which needed to be done and that these should be separately quoted for- there was no pressure to have these ‘extras’ done and the price quoted was fair. We are very pleased with the job that Ken and his team did. They took an obvious pride in their work and were concerned to make sure it was done to a high standard and to our satisfaction. Two things stand out - first, unlike many builders, their communication was excellent and we were never in the situation of wondering whether they were going to turn up on a particular day or not. Second, they cleaned up after themselves very well.

I have used this firm for 3 projects. I like to do work in manageable slices and Amastic Are always amenable. I first used them for a small roofing job and some asphalting. During the project a wall fell down unconnected with their work. They were able to step in and rebuild the wall at short notice and to a high standard. Since then I have asked them to replace and insulate a bathroom roof with associated electrics and to decorate or kitchen with quite extensive joinery. I have more projects planned for next year and hope to use them again. They are a traditional family firm pleasant to have in ones home. Their quotes are competitive and they have always come in to schedule and on budget. As ever with work on old houses there were some problems. They always dealt with these promptly and effectively. It’s their ability to do this which gives me confidence. I have recommended them to others without hesitation

Had a couple of problems with a loose skylight and a blocked drain pipe. They were quick to respond, very helpful, friendly and did the jobs as required. They were also masked and conscious of social distancing. Very happy to recommend.

I assumed that because it had full 5 Star Reviews that Amastic would be the ideal firm to fix my flat roof leak following a huge downpour on 02 July. But I soon learned that that was not the case. I contacted them by text on the day of the leak and asked them to come and have a look. I said I’d send photos separately. They asked for the photos. I emailed them 2 photographs of the flat zinc roof taken from my loft office window, explained what happened and asked them to come and have a look. They then sent a quotation for £6,336 for replacing the zinc roof with asphalt, without having inspected the problem. I wrote back saying I found their response disappointing and that I was surprised that they felt able to submit a quote for a new roof before coming to investigate the actual leak problem. I would have thought that an organisation that is a 5 Star Which Trusted Trader would be sufficiently professional to do a site visit before deciding on the solution. They wrote back a long email arguing against my position. Apart from making a decision without surveying the site which I as a retired architect found completely unprofessional and unacceptable, their proposed new asphalt roof was also ill-considered in my opinion. My experience is that Asphalt is a problem roof covering which cracks very easily and continually needs repairing. It is also entirely inappropriate given the rising temperatures. I decided not to waste any more time with them and contacted another 5-star roofer, who came and assessed the problem, did a temporary repair and then one month later did an excellent job. I awarded them 5 stars. Amastic’s unprofessional behavior, on the other hand, has prompted me to write a review to alert other future customers. Basically I would never recommend them.

Recently, three family members of Amastic replaced our home roof lead flashing, some broken roof tiles, roofing felt and pointing. This was completed to a high standard, in a professional manner, explaining exactly all the work being undertaken. Arriving on time and tidying the area when finished ... many thanks to Ken, Kenny and Tony - great guys! Would definitely recommend Amastic Roofing & Building Services.

Did some repointing at the back of our house. Started the work before quoting and then sent us an invoice for £3,000 for a job that I still for the life of me cannot understand how it cost so much. Invoice had no detail on it, and I requested more info to understand the costs. Every time I sent a message it was ignored, and instead was just constantly sent aggressive emails telling me to pay or else. At one point they threatened a CCJ on me to affect my credit rating! Eventually I just paid to stop them harassing us, and they had also done the job so didn't want them out of pocket, but was an incredibly high price for the job, and the number of days (and people) they said it took is very different from what the people who let them in had noted.

At the time of quoting, there were good suggestions based on many years of experience and valid observations of optional work which would improve the roof. Communication from the office was accurate and prompt. The work was done on the dates that had been booked, working around the needs of a small busy yard and warehouse. They were all helpful and professional. The work was done to a very high standard, much better than a smaller job we had done by another company some while earlier. Thoroughly recommendable.

Amastic have just replaced the slate roof on my house. They were considerate and careful, and my new (reconditioned Welsh) slate roof looks beautiful. I really appreciated Ken's expert advice on checking and disposal of the previous modern composite slate roof, which contained asbestos, and the options for replacement. Their quote was significantly cheaper, like for like, than the other quote I received and while the Welsh slate and the asbestos removal added significantly to the price, there were no surprises.

We had a roofing repair done and some other roofing work carried out. Prompt, clean and competent, They came out and quoted at a time convention to me, When work commenced they turned up promptly kept me informed at all stages, cleaned and tided after themselves. The work they carried out was done to a very high standard. I could not have asked for more from them. NH