AMT Heating Ltd

My boiler recently started to leak which quickly became much worse over several days. On the initial callout Alex was able to come around the following morning to diagnose the problem and order in some new parts. When these parts arrived, Alex did a fantastic job repairing the boiler and giving it a much needed service afterwards. It's now in perfect working order, very happy with the job.

*NB This review is very overdue, due to family health issues.* Having been badly let down by a major co after complete failure of my 12 year-old combi boiler, I contacted AMT Heating Ltd, encouraged by excellent reviews on WhichTT & Checkatrade. Alex was swift and responsive with his communicatons. Unsurprisingly, he was busy, but I was confident enough to wait for his first availability, rather than try anyone else (some others I approached weren't so good replying!) and my instinct was absolutely correct. Alex and Josh arrived, on time and with a brilliant, friendly customer-focused attitude; amenable, professional and clearly knowledgeable. Josh spent the day doing the powerflush, explaining everything, happy to answer questions, he's an excellent, good-natured worker, even went the extra mile trying to resolve a related matter, rather than heading straight off. Unfortunately, the boiler heat exchange was beyond repair, so Alex informed me of all my options; the amount of detailed information he offered, including a lengthy phone call, was highly impressive - no 'hard sell', purely objective information, backed up by his extensive experience. Ultimately, I opted for a new boiler, which Alex and Josh returned to fit. Again, absolutely faultless in their approach, couldn't do enough to get the job done to a high standard - including Josh returning to finally rectify an issue with a couple of my radiators. Cannot recommend AMT highly enough! Huge thanks to Alex and Josh.

I realised early evening that I was without hot water or gas central heating and I emailed Alex, whom I'd not contacted before, to ask if he could maybe come the following day to look at my boiler. He emailed back that evening and asked me a couple of questions. He then advised me of a simple fix I could do myself, and it worked a treat. It was such a generous gesture and he is clearly a person to trust. He will definitely be my first port of call for more substantial plumbing work in the future.

AMT relocated and installed a new Combi boiler in 2020 . The installation was first class clean and efficient. AMT have done the Annual Services since then. Alex has just installed and commissioned a new range gas cooker today and re-routed the pipe work as necessary. As expected the work by Alex was neat and tidy again and the pricing for the work is again very reasonable. The company is reliable and punctual.I would definitely recommend AMT.

We’re really happy with communication, professionalism and workmanship of Alex and Josh at AMT and would wholeheartedly recommend. Having contacted AMT, Alex was quick to respond and talked me through the process and work that would be carried out to replace our boiler. He also highlighted common issues in the system as a whole that might require extra work and charges - power flush, pump replacement etc. On the day, Josh arrived promptly as promised. The work was completed to a high standard and we were kept updated throughout the day. The system was tested and house left tidy.

Alex supplied and fitted a new Comfort 1 control and thermostat for my Worcester Bosch Greenstar combi boiler after the old controller had failed. He also removed a pressure-limiting valve I'd had fitted to the water supply some years ago. Alex assessed the job online with the photos I emailed him, arrived on time with everything he needed to complete the work, was cheerful and informative as he worked, taught me how to use the new controller, and was finished within an hour. The bill was exactly the same as the quoted price and was very reasonable. I'd like to stress this: the bill for both pieces of work, including the cost of the controller and thermostat, was less than one-third - one-third! - of the four-figure sum I was quoted last spring by another local plumber for the same work. I spent a whole winter without a fully functioning boiler because I was so concerned about that earlier quote. Clearly, there are some less than scrupulous plumbers around, but thankfully they aren't all like that. Alex is my go-to plumber from now on. Highly recommended.

Agreed time in advance he texted an update before arriving. Polite, efficient and offered advice on future service of our boiler. I will call him first in future when i need gas work

I am always a little sceptical about reviews especially when they are full of glowing feedback. However, I decided to put some faith in the reviews I had read and chose AMT. to install a new combi boiler and replace one radiator. I met Alex at my home who carried out a survey and gave a comprehensive explanation about works required, options and timescales etc. I was thoroughly impressed from the outset. Alex and Josh then attended my property 4 weeks later. From start to finish they were meticulous, punctual, polite and worked efficiently to finish the job, even without ever taking breaks! The job was completed within 2 days and the only way I would have been more satisfied is if I didn’t have to pay! A great job done by a most pleasant team. You may get a cheaper job but I doubt you will get a better job!

Alex did a fantastic job on my flat which needed a complete upgrade. He took the time to explain the different options to me and was understanding when I had to delay the work while waiting for permission from the property management company. The boiler and radiators were installed very quickly, the old water tank was removed quickly and all work was completed with minimal mess. Would 100% recommend.

Alex had previously installed a combi boiler in my old property and did such a great job that when we moved house and realised the ancient boiler needed replacing he was the only person I contacted. As before, Alex was fantastic to work with. He replied quickly to any queries I had and explained clearly what our replacement options were (we went for a system boiler). When it came to doing the job, we left Alex to get on with it while we were away for the half term holiday. It was a big job that involved lifting floor boards and moving furniture and carpets so he could lay new pipes, but Alex did it on budget and on schedule (even working through the bank holiday to ensure it was finished on time). We returned to a clean and tidy house (with loads of hot water and - finally - great water pressure). And even though it was a Sunday, Alex gave me a call to explain how the new system and controls worked. I can't rate Alex highly enough and would recommend his services to everyone.