Andersen EV

I've purchased an EV charge point from Andersen and used their installation service. I am seriously impressed! Their website is clear and informative, backed up by absolutely first-class customer service. Queries are answered promptly and fully, and they monitor the progress of your order and installation. Clear and helpful emails, supported by explanatory videos, are sent at each stage of the process, including one the night before installation confirming all the details and arrival time. Customer service then follow up with a phone call to check that you are happy with the installation, and they offer a 'concierge service' to help with using the charger and the app. Installation was by an Andersen employee in a branded Andersen EV. The work was thorough, safe and well done. The charge point is well-made, looks good (you can store the wire behind its cover), and is supported by a simple but very effective app. Andersen makes the transition to an EV painless. It's not the cheapest charge point, but the quality stands out. Actually, the standard installation fee was significantly lower than quotes I received from local electricians. But for assurance, peace of mind and all-round great service this company cannot be beaten. Many firms claim to put the customer first - this one really does. I cannot recommend their staff and their service too highly.

I had an Andersen A3 charger fitted at home on the 10th October, from start to finish the whole process was exactly as expected. Very simple and easy, fitted was very polite and punctual and I can’t fault the product, it works perfectly and looks great.

From placing of order, to site survey, to installation and in between the Andersen team have been very knowledgeable, accommodating and kept us informed at all stages. Danny the site fitter was very conscientious and had an eye for detail in positioning of EV charger so no cables were visible on outside of house and those inside the garage were neatly run to consumer unit. Site was left clean and tidy. Danny was most helpful in showing us how to set up app and go about charging car, especially as we are new to electric vehicle ownership. The Andersen app is easy to use with many useful features and functions.

My husband researched the best charger and came across Anderson. The installation was perfect, highly recommend Gaton, explained everything and extremely professional.

Andersen have supplied and installed my EV charger. It was a challenging installation owing to the proposed location of the unit in relation to the supply and required a preliminary visit and some ground works to be carried out before the installation. Andersen were super-responsive to the numerous issues that I raised with regard to the charger/installation and ensured that I always had a knowledgeable point of contact within the company to resolve all issues and ensure completion of the installation. The competed installation looks incredibly neat and the installer walked me through all of the features of the unit and associated app and made sure that I was confident in its operation.

Had the Andersen 2 installed. Top quality product. Service from Andersen was very impressive from communication throughout the process to the install. Zamir was the technician who did the work. A very tidy install which I'm very pleased with. Zamir is a credit to Andersen as along with the quality of his work, he is also very good with customers, which was my experience.