Endorsed by Which?

Andersen EV

4.9

19 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 09:00–14:00
  • Sunday - Closed

About

Andersen EV creates unique, bespoke home EV chargers for people who love their home as much as their car. Suitable for fully electric and plug-in-hybrid vehicles, Andersen manufactures, sells, installs and services its own premium charge points. We are official install partners for JLR and Porsche.

Offering every customer installation from one of our own, in-house team of fully qualified electricians, ensures a one-stop-shop for customers, with no middlemen. With UK-wide coverage and a 7-year product warranty, we are proud to have our services endorsed by the Which? Trusted Trader Scheme.

The Andersen A2 and A3 are home EV chargers which match smart technology with genuine craftsmanship. Each Andersen charge point is made to order in the UK using materials of the highest quality. With over 200 customisable design features to match any home, any environment or the colour of your car, Andersen EV offers unrivalled quality, service and trust.

What we do

  • Renewable energy

  • Electric Vehicles

    • Electric Vehicle Charging Points

Customer reviews

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4.9
19 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
Very pleased with the Anderson charger - its neat with an easy to use app. The installer was excellent and did a very neat job and also spent time showing me all the app functionality and helping with set up. Very good customer support too and flexible regarding installation date/time.
Customer in Essex Posted on 04/03/2025 , work completed 24/02/2025
The trader replied (on 05/03/2025)
Hi, Thank you so much for your review. We really appreciate you taking the time to submit it. Every one of our team strive to give the customer the best service they can - we are so glad that you felt this. Happy charging!
Excellent Charger Service
Customer Service
Quality
Value
Charger was installed on time and apart from being very practical also looks good blending with our brickwork. Like fact lead is protected from the elements. Pleased that contact with staff in office since installation has been very good. Answered any queries about operation of charger in a helpful, practical and patient manner.
Customer in Shropshire Posted on 13/02/2025 , work completed 06/01/2025
The trader replied (on 13/02/2025)
Thank you so much for your review - we really appreciate it. We're so glad you are happy with your charge point. Happy charging
Refreshingly good company
Customer Service
Quality
Value
I used Andersen EV to supply and fir a new EV charger at my house. The company was great from order to install. In particular Josh, the installer who came out yesterday. He is an absolute credit to Andersen EV company, his enthusiasm, politeness and professionalism is very refreshing in this day and age.
Customer in West Northamptonshire Posted on 29/01/2025 , work completed 28/01/2025
The trader replied (on 11/02/2025)
Thank you so much for your review - we really appreciate it. We have a great team of in-house installers who strive to provide the best service possible for our customers. Thank you for your lovely comments about Josh - he is a great advocate for Andersen EV. Happy charging
First Class Customer Service
Customer Service
Quality
Value
I've purchased an EV charge point from Andersen and used their installation service. I am seriously impressed! Their website is clear and informative, backed up by absolutely first-class customer service. Queries are answered promptly and fully, and they monitor the progress of your order and installation. Clear and helpful emails, supported by explanatory videos, are sent at each stage of the process, including one the night before installation confirming all the details and arrival time. Customer service then follow up with a phone call to check that you are happy with the installation, and they offer a 'concierge service' to help with using the charger and the app. Installation was by an Andersen employee in a branded Andersen EV. The work was thorough, safe and well done. The charge point is well-made, looks good (you can store the wire behind its cover), and is supported by a simple but very effective app. Andersen makes the transition to an EV painless. It's not the cheapest charge point, but the quality stands out. Actually, the standard installation fee was significantly lower than quotes I received from local electricians. But for assurance, peace of mind and all-round great service this company cannot be beaten. Many firms claim to put the customer first - this one really does. I cannot recommend their staff and their service too highly.
Customer in Wiltshire Posted on 04/11/2024 , work completed 28/10/2024
The trader replied (on 05/11/2024)
Well - if Carlsberg wrote reviews... Thank you so much for taking the time to leave this review for us - we are very grateful. We strive to meet and exceed customer expectations at all times and are so glad that you felt this. Our fabulous team of installers take time to ensure customers are happy with the location and the use of their charge point and the app before they leave. Our 7-year warranty shows that we believe wholeheartedly in the quality of our product. Thanks once again - this was a pleasure to read. Happy charging
Installation of an Andersen E.V. Charger
Customer Service
Quality
Value
I had an Andersen A3 charger fitted at home on the 10th October, from start to finish the whole process was exactly as expected. Very simple and easy, fitted was very polite and punctual and I can’t fault the product, it works perfectly and looks great.
Customer in Greater London Posted on 31/10/2024 , work completed 10/10/2024
The trader replied (on 04/11/2024)
Hi, Thank you so much for your review - we really appreciate it. We delight in meeting and exceeding customer expectations - long may it continue. Happy charging :)
Can not fault the service, charger or app.
Customer Service
Quality
Value
From placing of order, to site survey, to installation and in between the Andersen team have been very knowledgeable, accommodating and kept us informed at all stages. Danny the site fitter was very conscientious and had an eye for detail in positioning of EV charger so no cables were visible on outside of house and those inside the garage were neatly run to consumer unit. Site was left clean and tidy. Danny was most helpful in showing us how to set up app and go about charging car, especially as we are new to electric vehicle ownership. The Andersen app is easy to use with many useful features and functions.
Customer in Cambridgeshire Posted on 23/10/2024 , work completed 19/08/2024
The trader replied (on 28/10/2024)
Hi, Thank you so much for leaving this review - we really do appreciate it. It is great to hear the whole process went well for you - this is exactly how we plan it! Happy charging :)
Excellent service
Customer Service
Quality
Value
My husband researched the best charger and came across Anderson. The installation was perfect, highly recommend Gaton, explained everything and extremely professional.
Customer in Essex Posted on 23/10/2024 , work completed 20/10/2024
The trader replied (on 25/10/2024)
Hi, Thank you so much for your review. We really appreciate it. We have a fantastic team of installers that ensure customers are happy with the charge point and the app before they leave. We're so glad all went great - just how we like it! Happy charging :)
Excellent service
Customer Service
Quality
Value
Andersen have supplied and installed my EV charger. It was a challenging installation owing to the proposed location of the unit in relation to the supply and required a preliminary visit and some ground works to be carried out before the installation. Andersen were super-responsive to the numerous issues that I raised with regard to the charger/installation and ensured that I always had a knowledgeable point of contact within the company to resolve all issues and ensure completion of the installation. The competed installation looks incredibly neat and the installer walked me through all of the features of the unit and associated app and made sure that I was confident in its operation.
Customer in Oxfordshire Posted on 19/09/2024 , work completed 19/09/2024
The trader replied (on 23/09/2024)
HI Martin, Thanks ever so much for taking the time to leave this review. We really appreciate it. We are so glad that this installation went well and that you are happy with your charge point. Happy charging :)
Instal of Andersen EV Charge Point
Customer Service
Quality
Value
Had the Andersen 2 installed. Top quality product. Service from Andersen was very impressive from communication throughout the process to the install. Zamir was the technician who did the work. A very tidy install which I'm very pleased with. Zamir is a credit to Andersen as along with the quality of his work, he is also very good with customers, which was my experience.
Customer in Hampshire Posted on 16/08/2024 , work completed 16/08/2024
The trader replied (on 20/08/2024)
Thank you so much for this review. We really appreciate it. We do have a fantastic, dedicated team of installers. Happy charging :)
Endorsement Reference
Customer Service
Quality
Value
I ordered a wall mounted charger from Andersen EV. They are not the cheapest on the market but the design allows it to blend in to the surroundings. I paid extra for Andersen EV to send an engineer out to complete a survey, as I did not want any surprises on the day. The engineer advised me what I needed to do ahead of the installation and he took care of the rest. The system was tested and I was shown how it all worked. By the time he had finished you hardly knew he had been. At every stage of the process I was kept informed. No complaints at all and would not hesitate to recommend Andersen EV
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 02/02/2024
Endorsement Reference
Customer Service
Quality
Value
The EV charger was ordered on-line with very simple instructions on how to select the correct equipment and finishes to match the house. The on-site survey was arranged and the engineer attended on time. He gave a full explanation of the process and checked everything that was needed for the installation. The charger was delivered on time and in perfect condition. The installation was trouble free and the engineer gave a full explanation of how to set it up, pair with the Anderson EV app and checked that we were 100% happy with the information and how to start charging. The work was done to a very high standard and will add to the value of the property - it matches the stonework and decor perfectly. Since installation, charging has been trouble free with a full record of all charging episodes for tax purposes kept on the app. We have been very pleased with the work and the charger.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 25/01/2024
Endorsement Reference
Customer Service
Quality
Value
I had an EV charger installed. It was easy to book in and installed within two weeks. Very happy with the installation. The technician was very professional very polite. I was really pleased with the cabling which he did his best to hide and conceal the cables to make it look very neat, I did have to send Anderson some short video clips of my house and the proposed position of the charging point. This was quite easy.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 01/02/2024
Endorsement Reference
Customer Service
Quality
Value
Andersen EV installed a charger at my home. A superb service with a concierge who ensured all the installation stages were seamless. A great engineer onsite and the whole experience would make them a highly recommended supplier. The product is very high quality and looks great especially as you chose from multiple colours.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 02/02/2024
Endorsement Reference
Customer Service
Quality
Value
I spent a lot of time researching different electric vehicle chargers and was really keen to get something that met the "kerb" appeal and the ability to hide the charging cable when the vehicle wasn't being charged. Being an electrician myself, there is nothing worse than seeing cables draped or coiled loosely around. Andersen certainly met that expectation with the ability to pick what type of colour, length of cable and approved installation. I had a telephone call to discuss a couple of questions and subsequently bought the charger with installation. I was told it would be installed within a couple of weeks. Amazingly a couple hours after buying the charger, I had a call from the engineer and asked if I minded it being a little sooner as there was an engineer local and he could fit me in the next day! Fantastic... The charger was installed as planned and really happy with the product. The engineer was really good and explained everything, whilst being nice and flexible with the installation! As you may have now guessed I hate seeing cables being draped anywhere so was keen to make sure the installation remained invisible... Engineer did a fantastic job and went above and beyond. On top of that, the product care has been exceptional and I had a follow up call a few days to check. Since then I had a minor issue with the app in which Andersen helped me promptly and overall it has been a really pleasant experience!
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 01/02/2024
Endorsement Reference
Customer Service
Quality
Value
Very happy with the work done. Two months on and everything is working flawlessly. I had two EV charging points installed on my garage along with a switch to select between them. I was also setup with the Andersen app on the day as well.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 26/02/2024
Endorsement Reference
Customer Service
Quality
Value
We contacted Anderson EV Chargers to get some information about the electric car chargers. We found the contact to be very professional and knowledgeable and they were very quick with responses. They gave use all the information we needed and we were extremely impressed so went ahead and purchased the charger with their fitting included. The information and contact we received prior to fitting was fabulous the actual chargers are amazing they look so much nicer than a standard car charger and fitted in well with our property, the fitting was easy and quickly done. I would not hesitate to recommend these guys. 5 star service and the actual charger is fabulous we have the app aswell so can see how long it's taken and how much it has costed to charge the vehicle.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 13/03/2024
Endorsement Reference
Customer Service
Quality
Value
I bought the Andersen A2 EV charger and chose to have it installed by Andersen's in house team. From my initial interest in the product, to the installation itself, the service offered by Andersen was first class. On the day of the installation, Darrell the fitter, was excellent in communicating the various options we had. And once installed he installed the app and took us through how everything worked. A really professional and friendly experience from start to finish
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 12/03/2024
Endorsement Reference
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Value
Heard about the product through a friend, I rang the company and was satisfied I was getting a good product. Transaction was smooth and installation was no hassle whatsoever. Overall very happy with the product.
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 18/04/2024
Endorsement Reference
Customer Service
Quality
Value
They were brilliant start to finish - professional team and great quality products
Which? Trusted Traders Consumer Posted on 12/06/2024 , work completed 16/04/2024