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Endorsed by Which?
Andrews Of Kent
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Andrews of Kent Removals and Storage has over 35 year’s industry experience. We offer a professional service, whilst still maintaining the caring attitude and good customer service you would expect from a family run business.
Our BAR trained staff have both the experience and know-how to cater for all our customers needs. Fully uniformed and courteous they are on hand to provide you with the best possible service to ensure your move is as smooth and stress free as possible. Most of our business is generated through customer recommendations, which reflects our client care policy.
Our employees are trained professionals who take great pride in their work, which is highlighted in us being awarded finalists of the BAR – Domestic Mover of The Year competition on 3 occasions. Using our removal services you can always be sure that your belongings are being handled with great care and attention to detail.
See us on Referenceline.com to read our previous customer comments.
What we do
Removals
- International removals
- Storage services
- Home removals
More Services
- shipping
- self-storage
- shredding
- european removals.
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
211 reviews
Recommended
Recommended
by 100% of customers
Sort by
Reliable, Professional, Friendly service by Andy, Dan & Tyler at Andrew’s Removals
Customer Service
Quality
Value
We are so relieved we contacted Andrew’s Removals back in August to give us a quote for moving. Andy did our quote and fully explained their procedures. This was followed up by a very competitive, clear and detailed quote from Cara . We had several failed exchange dates during October, but Cara kept in contact throughout this very stressful time. When we finally got our moving date Cara had a large removal van available but had to sort out a three man crew, which thankfully she was able to do. Andy, Dan & Tyler were all brilliant and we felt totally confident that they would do a really good job. They were professional, kind, thoughtful, friendly and extremely efficient and hardworking. We were last in the chain and didn’t get our keys til after 4pm. This resulted in them not being able to unload all of our furniture and belongings on moving day, but they left us comfortable with enough stuff to get us through to the next morning when they delivered the rest of our things. We can’t praise the office staff and removal team enough for helping us through what was a particularly long and drawn out sale and purchase. They were very careful and covered floors etc in both houses, and they handled our furniture and belongings with a huge amount of care. Thank you all at Andrew’s, you were all exceptional.
Customer in Kent
, work completed
Recommended
Fantastic Service
Andrews of Kent provided an excellent removal service. Moving the entire contents of our house and garden from Kent to Herefordshire on two of the wettest days of the year. The team of Frank, Karl and Ben could not have been more helpful and worked extremely hard and efficiently whilst remaining professional and friendly in less than conducive conditions. Truly a five star service from the team. Everything from our initial enquiry, communication and service was excellent. A big thank you to all concerned - amazing job! We would recommend Andrews of Kent very highly.
Customer in Herefordshire
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Completely satisfied with the service provided. The movers David, Dan and Ben were friendly, helpful and knowledgeable and took all the stress out of our move. I cannot commend them and Andrews of Kent highly enough.
Customer in Kent
, work completed
Recommended
Reliable and friendly
Customer Service
Quality
Value
Excellent service removal guys were great, really friendly and very easy to have around. They were very careful with the furniture and respected the property.
Customer in Kent
, work completed
Recommended
Excellent and worth every penny
Customer Service
Quality
Value
From start to finish, Andrews of Kent were professional, polite and so very helpful. Every member of the team was great and the service exceptional. It is expensive and you can find cheaper, but as with everything, if you want honesty, integrity, professionalism, appropriate indemnification, experience, knowledge as well as understanding of the stress and emotional impact of moving, you should choose Andrews of Kent.
Customer in Kent
, work completed
Recommended
Excellent service, no complaints
Customer Service
Quality
Value
It was a long and protracted move with changes of date, but nothing was too much trouble for them and they went out of their way to enable me to move, a 2 day job, at 4 days notice and that included a weekend. The crew were polite, considerate of my neighbours, at both properties, nothing was broken. I was supplied with ample packing materials and they took away the surplus. I would recommend them. It is the second time I have used them and both times very satisfied.
Customer in Milton Keynes
, work completed
Recommended
Friendly efficient service
Customer Service
Quality
Value
The guys that helped with our move were all fantastic. Friendly and helpful. Would definitely recommend Andrews as they went above and beyond and took great care of our belongings.
Customer in Kent
, work completed
Recommended
Transport of Piano across Margate.
Customer Service
Quality
Value
The piano was delivered safely and carefully and put exactly where it was needed. It was a very hot day yet the removal men were very cheerful and helpful.
Customer in Kent
, work completed
Recommended
Very careful whilst also being quick and efficient
Customer Service
Quality
Value
Andrews of Kent take a lot of care with your belongings whilst being extremely efficient and quick, with very good communications. They are also very punctual. They moved my belongings out of my old flat extremely smoothly despite some problems of my causing. My belongings were moved into storage and today they were moved from storage into a new flat within an hour despite the new property being on the fourth floor. Many thanks to David, Karl, Cara, Jacqui and the other staff at Andrews.
Customer in Kent
, work completed
Recommended
Excellent in all respects
Customer Service
Quality
Value
I chose this company initially because of how helpful and friendly the ladies I spoke to were when I first phoned the company. We were slightly concerned, never having used a removal company before. Andrew visited and surveyed the items that we would be taking and assess the restricted access. A friendly and professional visit. We had two buyers pull out shortly before completion, Andrews were very understanding and helpful at a very stressful time. Moving day went amazingly well. Karl, Andy, Elliot and Rob just got on with the job politely and efficiently. When we arrived at our new home the vans were waiting outside and everything was unloaded quickly and smoothly. If we ever move again it will be with Andrews of Kent. I recommend them 100%
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Would highly recommend Andrew’s of Kent. I have used them twice, once in 2014 UK to France and most recently in January 2024 France to Uk. On both occasions they acted in a highly professional manner as well as being very friendly answering all queries promptly. They kept me informed about the customs procedures and ensured that I understood every step of the move. They picked my furniture up at the pre arranged time and delivered it to my uk address at the booked time. The cost was very reasonable and I would highly recommend them
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Andrews stepped in to rescue us when our pre booked removers let us down at the last minute. Calm and very helpful they took over the whole job and we were very pleased with the work they did moving two houses into one. The staff were helpful, cheerful, polite and incredibly hardworking. Well done Andrews. If we ever have to move again, it is your firm we will turn to first.
Customer in Kent
, work completed
Recommended
Outstanding service
Customer Service
Quality
Value
Outstanding service, I highly recommend, the crew were friendly & worked hard all day, kind & considerate & made what I thought would be a stressful day fun & enjoyable.
Customer in Kent
, work completed
Recommended
Great Experience
Customer Service
Quality
Value
Moving house is a traumatic experience in itself. I found that Andrew’s Of Kent Removals were extremely friendly, helpful and careful with their handling of our furniture. They took a huge amount of the stress off our shoulders and made a good experience.
Customer in Kent
, work completed
Recommended
Andrews ease the stress of moving
Customer Service
Quality
Value
They say moving house is one of the most stressful things you do … it is🤣but if you want to lighten the load, I would look no further than Andrews Removals. We have used them before, they are great, competitively priced and very helpful. From the office team helping you sort a date, to our team led by David, Tommy and Elliott. They were all very professional and approachable and helped us greatly into our new home. We don’t plan to move again but if the need did arise we would definitely put our trust in Andrews Removals to get the job done. Thanks team …. Every one of you
Stuart in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Andrews were our preferred mover from our previous property into store to await the build of our new home unfortunately through the problems with our buyer Andrews could not accommodate us and we were forced to use another firm who moved our furniture into their storage facility. Six months later they ceased trading and we went back to Andrews to arrange transfer to their storage facility. Subsequently they moved us out of store into our new home. We cannot fault the professional and friendly approach by all the office staff and the removal people on the day. We thoroughly recommend Andrews.
Laurence in East Sussex
, work completed
Recommended
Fantastic service from start to finish
Customer Service
Quality
Value
I couldn’t have been happier with the service Andrews provided. Moving from Margate to Glasgow, I anticipated a difficult process ahead, but thanks to the thought and attention every step of the way – from initial consultation, to communicating with the office, to the move itself – it couldn’t have been easier. Though I sourced quotes from other local movers, I went with Andrews because of the evident professionalism of their approach, which I saw in action during my move. Both Frank and Rhys were unfailingly friendly and diligent, even in the face of a lot of trips up and down two flights of stairs! They made what could have been a very stressful process an absolute breeze, and I’m very grateful for their efforts. Having done my packing for me, not a single item was broken or misplaced, and I only wish I’d signed up for the unpacking service as well! Though I hope not to be moving again any time soon, I will enthusiastically recommend Andrews to friends in Kent who may well be.
Customer in Glasgow City
, work completed
Recommended
Great Work, super efficient team
Customer Service
Quality
Value
Cara in the office was super efficient. She filled us with confidence from the start. Andrew's Quote was brilliant value. One large well known local company quoted silly prices and wanted to move us over three days on the Bank holiday weekend! Andrews of Kent moved us in one day with no fuss and bother. Glyn, Frank and Elliot who helped move us on the day were brilliant. We felt very comfortable with them all and they were respectful and helpful throughout the day. Nothing was too much trouble for them. Everything was packed and unpacked carefully and those fragile items were wrapped in quilt and polythene to give added protection. The lads talked us through the process as it unfolded and were patient when we encountered delays getting into the new property. I wouldn't hesitate to recommend them. In fact I've already recommended them to several people! Well done to all involved, we really appreciated everything you did for us.
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
The team from booking to removal day were helpful and efficient with everything taking place as planned and on time. My contents were handled with care by Tommy and Elliot and the items they needed to pack also treated with care. I feel I had value for the price quoted.
Customer in Kent
, work completed
Recommended
Very successful move
Customer Service
Quality
Value
We had a big move, over three days. There was a lot of outside furniture/equipment and storage/sheds etc to move as well. The staff were fantastic - totally professional, extremely hard working, never complained, kept consistently cheerful, helpful and positive the whole time even though there seemed to be a never ending amount to move. Frank led the whole process, was there for the whole three days and could not be faulted - he was a real credit to the firm, everything was organised efficiently and we have never seen anyone work so hard! We were very satisfied with the service and very grateful that the move was completed with such positivity.
Customer in Kent
, work completed
Recommended
A great local firm
Customer Service
Quality
Value
We found Andrews of Kent through our very trusted Which membership and then heard someone near us had used them too! The quote was quick and competitive and the Removal Team (Rhys, Frank & Elliot) on the day, we’re very presentable and more importantly we felt very comfortable around them. They even moved my beloved Peony in a very awkward plant pot for me. We did have a small problem of the main van not being quite big enough but it was soon sorted with another van & crew being called in to take our excess belongings. The whole service from start to finish was professional and friendly. We absolutely would recommend them and use them ourselves, should we ever move again!
Customer in Kent
, work completed
Recommended
Efficient and friendly service
Customer Service
Quality
Value
Andrews were very professional - really nice team that managed our move - friendly and great to work with. No issues - move completed as expected. Would use again.
Customer in Kent
, work completed
Recommended
I cant recommend Andrews of Kent enough!
Customer Service
Quality
Value
From the original assessment to the door closing on the day of my move, Andrews of Kent operated professionally, needing very little guidance regarding where items should be placed etc. and offered a light hearted humour too, which made the whole stressful experience so much calmer. From the admin to the removal guys, 5*.
Jan in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
My mother is 86 and moving after 37 years so it was always going to be a challenge. Tommy David and Frank were brilliant. Punctual, efficient, nothing too much trouble. Move accomplished by 3pm. Well done guys!
Customer in Kent
, work completed
Recommended
Excellent Experience
Customer Service
Quality
Value
David and his team made what could have been a very very stressful time as much of an enjoyable experience as it could be. Always happy and professional throughout the whole process. Everything was handled with care and we suffered no damage of any kind. Would recommend the whole package to be taken up. Took all the worry away. Thank you.
Eddie in Lincolnshire
, work completed
Recommended
5 Star service
Customer Service
Quality
Value
The team (back office and on-site) both made our move so stress-free, i cant speak highly enough and would recommend anyone moving home to use them.
Customer in Kent
, work completed
Recommended
Kent to Copenhagen
Customer Service
Quality
Value
Amazing packing had a lot of very fragile China paintings mirrors and antique furniture moved from Kent to Copenhagen all arrived in perfect condition without any breakages at all, would highly recommend Andrews
Customer in Greater London
, work completed
Recommended
Fantastic customer service and moving team
Customer Service
Quality
Value
We had a removal booked with another company but as our completion date changed at short notice, we were very lucky that Andrews were able to fit us in. Cara at the desk sorted out two different dates and staff to move us, as the date changed for a second time. She was really helpful during a very stressful time. Andy and his team were fantastic on the day, throughout the torrential rain too. Nothing was too much trouble and we were very happy that we chose Andrews.
Customer in Kent
, work completed
Recommended
Thoroughly a Professional Company - Took stress out of of the day
Customer Service
Quality
Value
Right from the inspection visit, very professional, knew what they were doing and lots of experience. Very Respectful of both myself and my husband, along with the property. When they were unloading into the new property, they put things exactly where I wanted them and if I changed my mind, they were happy to move again, Very accomodating. They were very happy throughout the day and worked with us in deciding what order things should be moved in. I had quite a great number of garden pots, they worked out exactly how to put them in the van, very careful with them. Not a single thing was broken or damaged. I just would not even consider employing anyone else if I have to move again. Have already recommended to other.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
We moved from Canterbury to Gloucester in September 2021. Andrews removals were excellent in packing and removing twenty-seven years of stuff we had accumulated to our new home. The company was professional and friendly during this stressful time and the two removers they allocated to us carried out the packing and removing without fuss and with a great deal of expertise. We would recommend Andrews very highly and would certainly use them again if the need arose.
Customer in Gloucestershire
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Our move sent swimmingly thanks to Andrews. They packed up the house in Sandwich after we had already moved and arrived the next day with everything in clearly labelled boxes, all there, and nothing broken. They worked tirelessly to unload everything into the rooms where we wanted things and were incredibly helpful and professional. I recommend them to everyone!
Karen
, work completed
Recommended
Absolutely Great
Customer Service
Quality
Value
I moved from a third floor flat with no lift, the weather was very warm, clearly the guys were suffering with the heat but I always felt assured my belongings were their priority. I have finished unpacking now and there was no breakages or damage. I fully recommend using local companies and that is why I choose this one. Thanks.
Andrew in Surrey
, work completed
Recommended
Job Exceptionally Well Done
Customer Service
Quality
Value
My original removal people let me down and Andrews literally saved the day. The move took two days and I prepacked and boxed a lot of stuff. The three guys were excellent, non stop, nothing too much trouble, couldn’t have had better. I’m hard to please so it’s not faint praise, for example the guy who came round to confirm the estimate has a standing invitation to my funeral, he’ll set the tone well, miserable, moany and flagging up formalities and issues, don’t be put off folks, the rest of the office staff are cheerful and helpful. I won’t be moving again, age and health reasons, but if I were, Andrews would honestly be very hard to beat. Price wise they’re pretty much same as too.
Ray in Essex
, work completed
Recommended
Great communicators and did everything they said they would on time and with care
Customer Service
Quality
Value
A lovely family-type company where every person we came into contact with was friendly and polite. Very happy to recommend them anytime.
Customer in Kent
, work completed
Recommended
House move
Customer Service
Quality
Value
Andrews of Kent provided an excellent service from start to finish. I initially contacted Cara who was very helpful and guided me through the process of estimations so a price quote could be provided. Cara was professional and polite throughout the process and was able to answer all my questions. On the day of moving, Dave and Declan arrived and were also very polite and professional, they took great care of my belongings and were very diligent throughout the process. Highly recommended.
Jeremy in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I have used Andrew’s twice, once for a local move and once for a move to London. Both times they provided an efficient, secure, friendly and flexible service. The girls in the office were always available to help me out with any queries. Selling completely adequate, second-hand, cost effective packing boxes was a boon. I have no hesitation in recommending them.
Customer in Greater London
, work completed
Recommended
Friendly, efficient and helpful
Customer Service
Quality
Value
My parents moved from Kent to Scotland. They are in their late 70's and the move was driven by health issues. The removal gents were very hard working and very helpful and friendly. We learnt all about the snakes and other exotic animals that one gent had! There were no complaints about all of the items and their speedy professional work, ensured that everything was done within a day, allowing my father and I to return to London by car at a reasonable time. Thank you! When the items were unloaded, we discovered that a fan had been broken, we were reimbursed some amount for this and the money was given back to us very quickly
Emma in Fife
, work completed
Recommended
Outstanding Removal
Customer Service
Quality
Value
Would recommend Andrews removals to any one The whole thing was efficient from start to finish,the crew were great Nothing was broken or damaged,everything was put where we asked/wanted things to be
Customer in Norfolk
, work completed
Recommended
Great Family Business
Customer Service
Quality
Value
Great service they where so accommodating as we had to change dates several times. Where very prompt with times. Courteous and kept PPE rules at all times.
Geraldine in Kent
, work completed
Recommended
Our moving experience
Customer Service
Quality
Value
Andrew's carried out our house move with no fuss. It was a challenge moving our possessions out of a quirky and tiny period property, but it was handled with skill and confidence. The destination was a somewhat simpler bungalow, albeit in a state of disrepair. This required exacting placement and volume storage in selected areas only. Again this was delivered with a professional service. Definitely a company worthy of considering, and their fees were extremely competitive.
Paul in Kent
, work completed
Recommended
Excellent removals
Customer Service
Quality
Value
Used Andrews of Kent in Jan 2021, and got an excellent service. Guys who came to do the removal were friendly and professional and went above what I expected of them. Best removal company I have used and will definitely use again.
Customer in Kent
, work completed
Recommended
Moving from Dover, Kent to Darlington, Durham
Customer Service
Quality
Value
My family and I have used the services of Andrews Removals for over 13 years, storage of my Daughter's furniture + her personal belongings for over 12 year's. Plus 3 moves for me both locally and nationally. I can not fault them. I am a disabled lady, who is " on the wrong side of sixty". At all times I have found Andy, Cara and all staff to be reliable, courteous and prompt. With a great sense of humour, which helped my nervous state of mind. Incidentally, I never " lost " anything during any of these moves! I state for the record that I have no connection with the Company or their members of staff etc. My move was in December 2020.
Liz in Darlington
, work completed
Recommended
Excellent Removal Service
Customer Service
Quality
Value
Top marks for an outstanding job. The staff were hardworking, helpful, friendly and efficient. Nothing was too much trouble, even when we suffered a delay in waiting for the keys to be released for our new home. Another member of staff was organised and together the four-man team completed our move swiftly but without pressure on ourselves. Huge thanks to the initial team of Martyn, Declan and Brooklyn, also Steve, who joined the team for the late unloading. You all made the moving day process so much easier for us. We are already recommending this service to family and friends who are due to move and would heartily recommend it to anyone looking for an excellent professional service.
Customer in Kent
, work completed
Recommended
Great Movers
Customer Service
Quality
Value
The company lived up to its great reputation, with the team arriving on time to start the packing, despite the heavy snow. They worked quickly and had all but the essentials boxed/wrapped, even loading some of the furniture ready for the next day. The removal day (still snowing) went very smoothly, and everything was loaded by 12:30. After a 2 hour delay getting the keys, they started unloading and 2 extra guys were on hand to help and they finished around 16:30. I would recommend Andrews for their expert, friendly, reliable service. Well done.
Customer in Kent
, work completed
Recommended
A stressful time made easier
Customer Service
Quality
Value
From the time I was visited by Andy to give me a quote I felt confident about this company. Frank and Martyn were excellent at packing my belongings to go into storage and in unpacking a few months later at my new home. Everything had been so carefully wrapped and they were both very patient when I changed my mind about the position of furniture in my new home! I also need to mention Cara in the office who was always such a calming presence, especially when removal dates were constantly changing. I would have no hesitation in recommending this excellent company.
Customer in Hampshire
, work completed
Recommended
Hassle free moving!
Customer Service
Quality
Value
Andrews came highly recommended by a close friend and they did not disappoint. Andy was professional and helpful in providing the quote and explaining the services available during the middle of the COVID situation and the associated protocols being followed. I chose to have the kitchen packed up by the company and they also were to dismantle two beds and a wardrobe on the day of the move. The three man team of David, Gary and Brooklyn arrived promptly just before 8am and were courteous and professional throughout. Everything was dismantled, packed up and we were on our way before 1pm. On arrival at my new home, unpacking and rebuilding the beds and wardrobe was equally efficient. Boxes were located to the correct rooms and clothes hung back up in wardrobes. I can honestly say that after moving three times in the last four years this was easily the least stressful by far! Thank you to all the team and staff at Andrews of Kent. I would highly recommend them.
Customer in Kent
, work completed
Recommended
Efficient
Customer Service
Quality
Value
When I inquired about their services I've had my quotation via video call due to the COVID-19, Andy did the quotation and right there and then we've already been treated so professionally but in a really nice way... The move was so stress free and so efficient; the movers JT, Brooklyn and Frank were amazing...
Customer in Kent
, work completed
Recommended
First class service!
Customer Service
Quality
Value
We have always moved ourselves but I was finding myself getting super stressed and anxious about moving day. Money was tight so we really were unsure about shelling out on a removal company. Andrews came highly recommended so we got a quote. From the minute Andrew walked in the door he was professional, explained everything and really listened to our needs. We did have another quote from somebody else who didn’t really spend much time going through things at all but they did come on over £100 cheaper! Money was tight but my gut told me that Andrews would be the best option to ensure the day went smoothly. Jacqui in the office was so kind, again listened to our needs as we have an Autistic son who was so anxious and worried about his computer getting damaged. Jacqui rand me and included it on the paper work that extra packing would be supplied to wrap it up. The day couldn’t have gone better, they arrived in uniform dead on 8am, they were so quick! They were packed up and gone by 11.15! We all had such a giggle! I couldn’t believe how relaxed we all were. I couldn’t recommend these guys highly enough! I think they are worth there weight in gold! Thank you again Andrews :)
Lisa Perrott
, work completed
Recommended
Hard working, happy and polite.
Customer Service
Quality
Value
The three guys turned up nice and early and got to work straight away. They took care with our belongings and were very professional in packing them on to the lorry. They communicated with us throughout the day and were very polite. The unpacking was swift and efficient and they listened to where we wanted everything to go. They worked extremely hard and we were very happy with the service. The guys in the office were also very efficient with reserving and confirming dates. We would definitely recommend Andrews of Kent.
Customer in Surrey
, work completed
Recommended
The only smooth thing about moving
Customer Service
Quality
Value
We had a dreadful experience with the legal problems that occurred with the sale of our property and buying a new place to live, with difficulty all the way and no fixed dates could be made for the completion and that was not fixed until the day before we moved, and half our home had been moved into Andrew's warehouse. Even on completion date the moving team had to wait until 3:30 before getting the go ahead and access to the property. I must thank Andy and the staff of Andrews of Kent for accommodating the ever changing completion dates and the complexity of very limited access to the premises we were moving out of, taking four days of organisation to get the contents of the property transferred. All the office organising staff and the removal and delivery teams worked extremely hard to make a very stressful experience run smoothly. They were all, under difficult circumstance, efficient, courteous and helpful at all times. I highly recommend this company for any house move and I expect you will get the same level of service we received from them.
DF, Margate
, work completed
Recommended
Removals
Customer Service
Quality
Value
Outstanding service, nothing was too much trouble. Very polite and professional.
Russell, Kent
, work completed
Recommended
Professional helpful
Customer Service
Quality
Value
Overall impressed from the ladies in the office to the lads on the day, they arrive on time, unloaded & checked that all my possessions were in the correct rooms & before they left asked if there was anything else I required/needed. Thanks guys you made my moving day a lot less stressful.
Ann, Kent
, work completed
Recommended
Professional, friendly service reduced moving stress
Customer Service
Quality
Value
Everyone we dealt with was professional and friendly at every stage. They paid attention to details and were open about potential difficulties, working with us to agree solutions. Because of the volume of stuff we were moving the job was scheduled for 2 days which worked well for us. On day 2 it poured with rain for hours on end while they unloaded at the new house. The guys worked through it and stayed cheerful, negotiating the narrow stairs and low ceilings of our new house (a 1750 listed building) with no complaints. It felt like a homecoming for us and made for a happy start to this new stage in our lives. I unreservedly recommend this service.
Customer in Kent
, work completed
Recommended
Experienced and efficient.
Customer Service
Quality
Value
We received excellent communications from the administration team and were polite, careful and punctual removal teams, leading to the whole process running extremely smoothly.
Ken, Kent
, work completed
Recommended
Office Move
Customer Service
Quality
Value
I would recommend Andrews for their professional service, from the first estimate, the excellent communication with the staff arranging the move and their moving team.
Customer in Kent
, work completed
Recommended
Hard working and very polite
Customer Service
Quality
Value
They turned up on time, three men all very polite and professional all day. I can not have wished for a better removal company highly recommend.
Customer in Kent
, work completed
Recommended
Fantastic would highly recommend
Customer Service
Quality
Value
Service was fantastic right from the beginning. They provide a stress free service which we all need when moving. Prices very reasonable, office and moving crew all absolutely fantastic. Would highly recommend
Customer in Kent
, work completed
Recommended
Phil Blogg
Customer Service
Quality
Value
Andrews recently undertook our house move from Hastings to Margate. Their price was competitive and on the day they were prompt, efficient and friendly. We would have no reservations about using Andrews again.
Customer in Kent
, work completed
Recommended
Efficient, courteous and flexible
Customer Service
Quality
Value
Andrews were efficient, courteous and flexible. They offered to dismantle and assemble desks that would not fit through narrow doorways. They sent a crew on the last day just to move delivered furniture to different locations within the building.
Steve, Kent
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
I cannot recommend 'Andrews of Kent' at a higher lever, that at the top of the tree. The 3 man team were very efficient, and willing to go that extra bit to satisfy our requests.
Peter, Kent
, work completed
Recommended
An all round good job done
Customer Service
Quality
Value
The removers arrived on time as previously stated, moving out went smoothly including handling a large sofa which needed to be taken apart and many boxes both large and small. All in all no hiccups or dramas. As usual there was a long wait for the keys to become available, but as soon as we had them to hand the men were ready to start work. They had to cope with stairs up to the second floor with no assistance from the lift unfortunately!! Again the work was done in a really efficient manner including a struggle with the parts of the very heavy sofa. Once in the flat they assembled the sofa and put our bed together and then continued on with the many boxes. We think they deserved a medal for the amount of effort required to tackle the stairs, we did feel the work required was excessive and they would have benefited from another man we would have happily paid for an additional pair of hands, the men remained helpful and good natured. We have used Andrews twice before and every time has been a good efficient job well done. we would certainly recommend them.
Customer in Kent
, work completed
Recommended
1st Class service from a local company
Customer Service
Quality
Value
I was emigrating and having moved before I knew how stressful the packing and move could be but with the help of Andrews they made the whole experience as stress free as possible. The company provided a first class and very professional service and nothing and I mean absolutely nothing was a problem for them including moving expensive and heavy items, they took it all in their stride. They took the time to listen to all of my concerns with individual items and addressed them all without any problems whatsoever and where needed recommended additional packing or specialist packing for items of value or fragility which I had overlooked or hadn’t thought to ask for. They arrived on the day of the move and they diligently removed my possessions and carefully packed them into the removals vehicles before carefully offloading them at their location for sorting, export cataloging and re-packing the items into shipping containers. I was pleased I decided to use Andrews and would without a doubt recommend this company to anyone who needs a local and professional removals company.
Customer in Kent
, work completed
Recommended
Move from a 4 bed house to another 4 bed house with full packing
Customer Service
Quality
Value
When I first called Andrews of Kent the lady on the phone was very helpful and gave us a lot of advise about moving. We then booked for someone to came and have a look at the move, Andy came round and he was a very nice man and gave us confidence that Andrews was the company to use for our move. The packers came in on day one and the 3 staff that came where great and packed all our items very well not one things was broken, then the same 3 staff turned up the next day and loaded all our goods onto the vehicle and took us to our new house. We did not get keys until about 15.30. The staff were all fine about this we unload as much as possible that day then they came back the next day and finished the job off. We have moved with many company's over the years and this was by far the best move we have ever had. Thanks to all the staff at Andrews Of Kent
Customer in Kent
, work completed
Recommended
Otherwise good service spoilt by scratched table
Customer Service
Quality
Value
The service was good apart form the reaction we received to our oak dining table being scratched: There was a £40 damage limit per item in the T&Cs and as the repair estimate was £60, we asked for £40 reimbursement. This was met by a request to fill-out their insurance claim form, which on submission, we were told' 'sorry but we have a £50 admin charge, so there's no point in pursuing this'. We were sent on a form-filling 'wild goose chase'. I've given over £1000 pounds (ex VAT) of business; yet it's apparently not possible to reimburse less that 4% for good customer relations.
Customer in Kent
, work completed
Plain sailing all the way!
Customer Service
Quality
Value
One of the most harrowing things in life is moving and Andrews took all the stress out of this. All the removal men were very professional, helpful & careful with our worldly goods and valuables. I cannot fault this company & recommended anyone who is moving to use them. The price quoted was the price we paid - no hidden extras. Amazing company. Office staff were also really helpful.
Helen, Kent
, work completed
Recommended
Helpful, reliable and nice guys
Customer Service
Quality
Value
We used Andrews of Kent to help move us from a storage facility in Croydon to our new home Broadstairs. Team of really nice guys who moved all our stuff into a narrow house with lots of stairs, without any damage to our possessions or property. They really went above and beyond to get our sofa bed in (dismantled it and put it back together at no extra cost.) Would recommend for a painless move.
Customer in Kent
, work completed
Recommended
Fantastic highly recommended
Customer Service
Quality
Value
Excellent removal service. Professional, courteous and patient. We used full packing service for our move. Not the cheapest quote we had but you get what you pay for. The packing and removal team were brilliant - hard working, good humoured and professional, nothing was too much trouble and they worked incredibly hard to get us settled into our new home. Would highly recommend Andrews.
Customer in Kent
, work completed
Recommended
Professional and friendly
Customer Service
Quality
Value
The three removal men turned up on time and were professional in their work while able to carry boxes up and down stairs. All three has a humorous side which made the more enjoyable and not so hard.
Luke, Kent
, work completed
Recommended
Quick & efficient
Customer Service
Quality
Value
Polite and friendly, quick and efficient, particularly helpful.
Paul, Kent
, work completed
Recommended
First-class.
Customer Service
Quality
Value
The removal was fantastic. The packing was first-class and far above our expectations. The staff were very helpful and nothing was too much for them to do. The furniture they had to dismantle was put together very well. All boxes well labelled and put in the right rooms for us to unpack. I give this company a five star plus rating.
Ann, Kent
, work completed
Recommended
Very professional
Customer Service
Quality
Value
The work they did, apart from all the paper work, was to move me from Kent to Weymouth. They turned up on time and loaded the van very smoothly - quickly. They were very kind and helpful. Everything arrived OK with no damage to anything. Very pleased with the whole experience.
Penny, Dorset
, work completed
Recommended
Simply the best
Customer Service
Quality
Value
Very professional company, extremely helpful and patient, Cara took the time to explain things to me during a very stressful time, when going into storage the crew were friendly and fast, belongings were looked after and treated with respect, as was I. Upon removal from storage they were again friendly, reliable and fast, I highly recommend Andrews and would use them again
Laura H
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The service was excellent and very professional from the first phone call to obtain quote to the actual moving day. The men were smartly dressed and very friendly and took great care of my possessions. I highly recommend Andrews of Kent.
Lynda, Kent
, work completed
Recommended
1st Class
Customer Service
Quality
Value
From start to finish they were excellent, arrived early, loaded extremely quickly. Were so friendly and helpful. We had to wait when we got to my new home and they didn’t mind which took all my stress away. Highly recommend these complete professionals.
Newforestlady
, work completed
Recommended
Print, Polite and Efficient
Customer Service
Quality
Value
Andy was efficient and new how many boxes I would need by looking in my full, bulging cupboards and Cara stayed in contact throughout the process to keep me updated. Karl and Frank arrived early, very friendly and helpful, nothing was to much trouble. They were so fast at loading I was flabbergasted! Before I new it we were off to my new home, we had to wait around but they were so understanding and friendly it took all my stress away. I can’t recommend them highly enough and will always use them in the future. I had four estimates and theirs was only just the most expensive but they were worth every penny, you most definitely get what you pay for. Thankful!
Newforestlady
, work completed
Recommended
First class guys
Customer Service
Quality
Value
The team of packers and removal men were efficient careful and professional. They were polite and considerate and extremely helpful with anything we asked them to do. They took the stress out of the packing and transportation of your home & possessions. Thank you.
Sally, Staffordshire
, work completed
Recommended
Venture Communications
Customer Service
Quality
Value
Andrews of Kent recently organised an office move for us, the whole operation was handled professionally and made our lives a lot easier. Andrews of Kent are a fantastic team and we highly recommend their services.
Lorraine
, work completed
Recommended
Moving Home & Storage
Customer Service
Quality
Value
Andrews have been exceptional in the pre-organisation, service and delivery of both our move from London to Ramsgate as well as a great storage solution. Very good value for money combined with exceptional service.
Tim Sperryn
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
Highly recommend this company for moving home. We have used them twice now, and both times the staff have been really helpful and professional. Arrived on time, packed everything up for us and got us to our new home with no delays. Would not hesitate to recommend and we will use them again. Thank you very much.
Francine S
, work completed
Recommended
Pain free move!
Customer Service
Quality
Value
Absolutely excellent service from Andrews, fast, efficient and friendly. Can only recommend and will definitely use again!
Andy Bayross
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The 2 men were very efficient and very jovial. I would recommend the firm to anyone.
Hilary, Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
David's team were excellent, friendly service, quick and hard working.
Lawrence, Kent
, work completed
Recommended
Brilliant.
Customer Service
Quality
Value
JT, Andy and Frank. Can't thank them enough. Work was carried out brilliantly, very helpful and friendly and cheerful. Would recommend Andrews to anyone.
Pauline, Kent
, work completed
Recommended
Brilliant Job Very Professional
Customer Service
Quality
Value
Very helpful and courteous covered all items and were very careful with fragile items.
Roger, Essex
, work completed
Recommended
Extremely satisfied
Customer Service
Quality
Value
Highly recommended. Professional yet personable staff. Efficient and prompt. Excellent value. Thank you Andrews Removals.
Diane, Kent
, work completed
Recommended
Definitely Recommend
Customer Service
Quality
Value
We instructed Andrews of Kent as our removal company when we moved house. The men involved were very polite, efficient and hard working. If we move again they will definitely be our company of choice.
Anon
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
Excellent service, highly reliable and fantastic service and help on the day. Cannot recommend highly enough.
L, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Your crew Jit and Glynn worked very hard and made my aged partner's move very easy and straightforward. We would certainly use Andrews again.
Julian, Kent
, work completed
Recommended
Professional and courteous.
Customer Service
Quality
Value
Worry free service from the start. A highly professional team from the office downwards. Removal crew polite and friendly. A company to trust and recommend.
Bernie, Kent
, work completed
Recommended
Very Professional
Customer Service
Quality
Value
I was very pleased with the service I received from Andrews Of Kent. Their crew were very knowledgeable & polite in the work, Would recommend Andrews Of Kent to others.
Sue, Kent
, work completed
Recommended
Fantastic Service
Customer Service
Quality
Value
I needed to send a small amount of household items and paperwork back to Australia after my Mother passed away. I contacted Andrews and spoke to Cara. She understood my situation and advised the best way to get these varied items back to Queensland. The Andrews team arrived on time and expertly packed all the items in a very skillful way - so much so, not one of the glasses or plates were damaged on their journey down under. I would certainly highly recommend Cara and the team at Andrews of Kent for your next move - whether it is around the corner or across the other side of the world!
David Page
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
All good, no problems.
George, Kent
, work completed
Recommended
Perfect
Customer Service
Quality
Value
Very well organised and planned, nice guys, everything smoothly done, no breakage, couldn't have been better. Not cheap, but you get what you pay for.
Davina Cooper
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
Very efficient service. Fair quote. Removal men Dave and Ryan were very professional and made what could have been a very stressful day pleasurable.
Nicola, Kent
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
This company is both professional & reliable.
Susan, Kent
, work completed
Recommended
Excellent Move
Customer Service
Quality
Value
Three guys that really knew their job. Loaded very quickly and were away. Similar at the new location and all finished by 2:30PM. I was dreading the move but thanks to these guys it was painless. Cannot recommend highly enough!
Geoffrey, Kent
, work completed
Recommended
Prompt, professional, friendly.
Customer Service
Quality
Value
Really helpful. Went over and above - fixed a broken chair for my mum, which saved us extra hassle and expense too. Very kind to my elderly mother. Much appreciated.
Dawn, Wiltshire
, work completed
Recommended
Professional and efficient
Customer Service
Quality
Value
These gentlemen ensured our move went smoothly. Such commitment. Attention to detail. I would highly recommend this trader. We would use them again.
Doreen, Kent
, work completed
Recommended
Great service!
Customer Service
Quality
Value
Had a 2 man team to move me to a new flat - were prompt, courteous & friendly, professional & worked to my timeframe for the morning, not theirs. Fantastic service, would highly recommend.
Patricia, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Collected and packed goods for storage in June. Well packed and very efficient. Delivered from storage as arranged and at the time agreed.
Rolf, Devon
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very professional. Great banter, quick, efficient and polite!!! Thanks.
John, Kent
, work completed
Recommended
Prompt, caring & patient
Customer Service
Quality
Value
Our two removal professionals were fast but careful. Patient & gave great advice with our last minute packing. We have absolutely no hesitation in recommending Andrews of Kent.
S, Kent
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Punctual, efficient and polite. They packed, loaded, delivered from Kent to Devon in the same day, unpacked and all with a smile.
James, Kent
, work completed
Recommended
Really good job and very helpful
Customer Service
Quality
Value
This crew were very very helpful and took time to help us out!
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, professional
Customer Service
Quality
Value
Friendly, reliable, prompt service. Very professional, helpful.
Maria, Kent
, work completed
Recommended
Fantastic Job
Customer Service
Quality
Value
I cannot fault this company. They did a brilliant job. They were prompt, reliable and so helpful. They took the stress of the day on for me, ensuring it was as smooth and as easy as it could be for me. Definitely would recommend.
Tracey, Kent
, work completed
Recommended
Best of the very best
Customer Service
Quality
Value
Absolutely first class service, thoroughly recommend the packing service, well worth the little extra - no messing around begging for boxes & paper or the labour of doing all the packing. They arrived with boxes, paper & bubble wrap galore! They do absolutely everything - just leave it to them! Mine was in their store for 6 months, then moved to new house by same team - absolutely no damage or loss and everything back in pristine condition.
John, Kent
, work completed
Recommended
Wonderful service
Customer Service
Quality
Value
Wonderful service. Lovely helpers/staff. Thanks.
Rita, Kent
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Our move went very smoothly due to the three removal men who did an excellent job. Nothing was too much trouble for any of them.
Brian, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Considering such an early start to get through Dartford tunnel without delay, Andrews removal men arrived on time and with great good humour to begin, what I thought, would be a stressful morning. It turned out not to be because of their friendly banter, expertise in negotiating lifts, tight spaces, and large furniture because they worked well together. I highly recommend Andrews Of Kent for the efficient and friendly way they carried out my move from start to finish.
Brenda, Hertfordshire
, work completed
Recommended
Fantastic guys
Customer Service
Quality
Value
Two guys one lorry. They did a fantastic job. Packing 36 years of living within our family home. They packed with care. They made me laugh when I cried. They had a great positive customer care. Highly recommend.
Corrina, Herne Bay
, work completed
Recommended
Outstanding job. Good team.
Customer Service
Quality
Value
Job was spread over 2 days. Very efficient and committed team. I should think they met all the objectives they set out with.
John, Kent
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
Can't praise them enough. Everyone was so helpful from the women in the office to the men on the day. On the day they couldn't have made it any easier all of them were very polite and even added humour to the day which made it less stressful.
Maria, Kent
, work completed
Recommended
Prompt, professional-brilliant
Customer Service
Quality
Value
I read Which from time to time but first time I contribute to a survey. Prompt, professional-brilliant
Jacqueline, London
, work completed
Recommended
Prompt, professional & friendly
Customer Service
Quality
Value
Very fast, friendly staff. I think very reasonable cost.
Maxwell, Kent
, work completed
Recommended
Good job
Customer Service
Quality
Value
Friendly crew very efficient happy to do small favours. Clean & tidy very pleased.
Iain, Kent
, work completed
Recommended
Professional & Helpful.
Customer Service
Quality
Value
Very nice chaps. Hardworking and accommodating. Earned their wages definitely.
Andrew, Kent
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic, quick and totally professional job of Karl, Jason and Tyrone.
Jean Urban, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Brilliant job!
Barry, Kent
, work completed
Recommended
Satisfied
Customer Service
Quality
Value
Satisfied with the work. Starter a bit expensive, but all in all good.
Barry, Kent
, work completed
Recommended
Superb, professional job
Customer Service
Quality
Value
This was the third time we used Andrews of Kent and again, they were courteous, efficient, knowledgeable & professional. Highly recommended to all.
James, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Brilliant & professional.
Gordon, East Sussex
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Excellent all round. Thanks chaps. Great value and service. Will recommend highly.
Christopher, Kent
, work completed
Recommended
5 stars
Customer Service
Quality
Value
I was pleased with the support I had from this firm. My move was quite stressful (due to solicitor mix ups) but the firm was very understanding and just stored my things over night and then delivered the next day, following completion. The removal men were helpful, friendly, cheerful. They worked with me throughout keeping me informed, asking questions when they were unsure (about whether an item was staying or going, for example) and willingly re-arranged furniture in my new house until I was happy. Overall they made my move less stressful (unlike the solicitors)
Sharon
, work completed
Recommended
Great job
Customer Service
Quality
Value
Hard working and friendly team, packed up the house very quickly despite horrible weather. Delivered on time, no issues at all.
Tim, kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Andrew's removal arrived well before time. They were very careful with my furniture that was been put into storage, I would recommend this company and would certainly use them again if needed.
Jean, Kent
, work completed
Recommended
Great workers
Customer Service
Quality
Value
The 3 chaps arrived promptly and were chatty, pleasant and very professional. I used this company as previously moved with them and was very happy with the service. Well done lads, thank you.
Michael, Kent
, work completed
Recommended
Reassuring & professional
Customer Service
Quality
Value
The process was explained clearly and professionally since the day of the evaluation. On removal day a crew of 3 reassuring and professional workers have made our day as little stressful as possible moving from Kent to Essex. The price overall was reasonable. Highly recommended!
Gino, Essex
, work completed
Recommended
Great team & good job
Customer Service
Quality
Value
Prompt. Efficient. Friendly. Hardworking. Have used before & would use again.
Tracy, East Sussex
, work completed
Recommended
A good move
Customer Service
Quality
Value
A good humoured, hardworking, organised and professional team of guys. Did a grand job!
James, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The crew that moved us made a stressful day very easy and even enjoyable. They were highly professional but also friendly and fun. The job was completed promptly and without any problems. Wouldn't hesitate to recommend Andrews of Kent.
Hazel, Kent
, work completed
Recommended
Prompt & proficient
Customer Service
Quality
Value
Arrived on time, pleasant and courteous. Carried out the job quickly and carefully.
Denise, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Andrews Of Kent provided an outstanding service. From email correspondence to book and confirm the date to the crew on the day. We were given a professional yet friendly top class service.
Melanie, Kent
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Would recommend Andrews, very careful and polite men.
Susan, Kent
, work completed
Recommended
Brilliant job very efficient
Customer Service
Quality
Value
I've used Andrews many times over the years. Their crews are smart, polite and nothing is too much trouble. I have some very unusual items which need careful handling and never in all 16 years I've used Andrews have any been damaged. I will always use them and recommend them to my friends and family.
Carole, Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Highly recommended company. Efficient and friendly service from the booking to the delivery.
Sophie, Kent
, work completed
Recommended
Brilliant, would recommend
Customer Service
Quality
Value
Arrived on time to pack. Very efficient. Very good on day of moving. Very pleasant team. Made the day less stressful. Would have no problem with thoroughly recommending Andrews 100%.
Hazel, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Brilliant service! Many thanks!
Dave, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Dave, Jon and the team were just excellent. Thank you all.
Nick, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The truck arrived Loughton in time. The three men worked really efficiently and quickly. It was a professional service. Thank you.
E, Essex
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent.
Margaret, Kent
, work completed
Recommended
Superb service
Customer Service
Quality
Value
Highly recommend Andrews of Kent. We moved locally, they arrived early, were friendly, helpful, and efficient. Nothing was broken or damaged and they took great care with my piano. In short, they took the hassle out of moving! Their price was very competitive too. If only all companies were this good!
Elaine Farrar
, work completed
Recommended
Would recommend.
Customer Service
Quality
Value
Andrews of Kent gave us a very good service, added a very calm atmosphere to our very stressful day. We would recommend Karl & John for their service & comedy act.
Robert, West Midlands
, work completed
Recommended
Excellent service and very fast
Customer Service
Quality
Value
Boxes moved from Kent to Alberta Canada. Friendly, helpful service and after pick up had everything here in 3days!! Amazingly efficient. Bridget, AB. Canada 22/2/17
Bridget
, work completed
Recommended
Cheerfully efficient
Customer Service
Quality
Value
I found this trader extremely satisfactory in all respects.
B, Worcestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very professional
Michael, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
We have used Andrews before and couldn't fault the service we had. Very thoughtful and professional company. We have recommended Andrews to family and will be using them this year.
Steve, Kent
, work completed
Recommended
Excellent service - job well done.
Customer Service
Quality
Value
Efficient & reliable service carried out, very pleased with choosing this company. Will recommend them.
Gillian, Margate
, work completed
Recommended
Exceeded expectations
Customer Service
Quality
Value
Move couldn't have been smoother. They were quick, efficient, clean, considerate and chatty. Took the stress out of moving.
Karen, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Three very polite and helpful gentlemen arrived promptly at my address. They were courteous and kind and with the help of cups of tea and coffee did a sterling job packing and cleaning my flat. They followed through at my address and left before I had time to say thank you.
Beryl Elizabeth, Kent
, work completed
Recommended
Professional
Customer Service
Quality
Value
We needed a 3 day move which would have been a nightmare if the Andrews team had not been so professional, friendly and so hard working. We will certainly use them again and highly recommended Andrews.
Sandra, Kent
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
I will always recommend this company. They are excellent. They have moved my mother and myself and both occasions went very smoothly.
Judith, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Really excellent service!
Steve, Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Brilliant - the 2 guys (Dave and Solly) did an excellent job, were professional, fun and nothing was too much trouble.
Roger, Peyrilles
, work completed
Recommended
Could not ask for more
Customer Service
Quality
Value
The guys from Andrews were amazing and worked tirelessly for 6 days for us during our mammoth move. Always polite, always on time, could not do enough.
Graham, Kent
, work completed
Recommended
No fuss, stress or hassle and nothing was too much trouble - a BRILLIANT Company to deal with.
Customer Service
Quality
Value
Having to move from a property which was over a two-hour drive away we needed to find a removal company who could liaise with us and our sales agent and undertake the move into storage totally unsupervised. We also needed to have a precious chandelier removed a crate specially constructed and the light fitting replaced. Andrew attended the property and gave us a fair quote to fulfill and undertake all these requirements. After his visit, everything was coordinated via email and telephone and the move happened exactly as scheduled and without any fuss, stress or hassle. The whole team deserve our praise and thanks. If you are are looking for a safe trustworthy and very professional removal company then we have no hesitation in recommending Andrews Removals as your wisest choice. Thanks again you all get a 5 star plus rating from us.
Patrick
, work completed
Recommended
Wonderful, highly recommend
Customer Service
Quality
Value
Men turned up on time, looked around first so they know what they were doing, packed quickly, unpacked as efficiently. Have unpacked boxes, nothing broken or damaged. Boys were great, highly recommend and would definitely use again. Boys deserve a pay rise, they are a credit to your company.
Nicola, Kent
, work completed
Recommended
The least stressful part of the move
Customer Service
Quality
Value
The guys were friendly, professional & nothing was too much trouble. It was like being moved by your friends and it made the day stress free. Highly recommended, as are the office support who were courteous, prompt & even contacted us to advise us of a cancellation for our preferred date. Excellent.
Monique, Kent
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
From the moment Andrews removals turned up until they finished moving us in. The men treated us and our belongings with such care and respect. Many thanks, Andrews of Kent.
Adam, Kent
, work completed
Recommended
Efficient and helpful
Customer Service
Quality
Value
My family and myself have used Andrews several times. Always professional from beginning to end, going the extra mile to help. This time I was on my own and both guys were so helpful and polite. Everything in it's place. I didn't have to do anything.
Sylvia, Kent
, work completed
Recommended
Prompt, professional, friendly
Customer Service
Quality
Value
The team where quick, professional, friendly and very efficient. Kept smiling all day long certainly a credit to Andrews & Co.
Leigh, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional service
Laura, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Great job
Helen, Kent
, work completed
Recommended
Fantastic job.
Customer Service
Quality
Value
Arrived on time, very friendly and helpful, very polite. the whole move was stress-free, all thanks to Andrews Of Kent. Couldn't fault them. Thank you so much.
P, Kent
, work completed
Recommended
Fast and efficient service
Customer Service
Quality
Value
Very friendly and efficient staff. All items were loaded on the van securely and protected from damage. The unloading at our new home was as quick and efficient considering the horrendous rain we experienced on the day. I would definitely recommend this company to anyone.
Christopher John, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
On time, very friendly and efficient. Very helpful. High standard
B, Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Two day commercial move - excellent service.
Gillian, Kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
We are very impressed with this removal company. They arrived in good time and from there on they just made everything so easy for us. They worked very hard & were pleasant to work with. We would not hesitate to recommend them.
Lesley, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant job
Robert, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Certainly recommend them. Excellent service.
Vicky, Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
From the initial phone call for a quote, to the last box unloaded from the van the service was hassle free and professional. The two removal guys, Steve and Tyrone, were hard working, polite and helpful.
Barry, Kent
, work completed
Recommended
1st Class
Customer Service
Quality
Value
Always punctual, always courteous on phone, very helpful with the access to the storage unit.
Jeff, Kent
, work completed
Recommended
Worked really hard
Customer Service
Quality
Value
Turned up at 7.30am, with 2 lorries and 5 men. All completed by 2pm. All worked really hard and were so friendly which made the day far less stressful.
Philip, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Delightful lads made the move a stress free event, very easy.
Richard, Dorset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Outstanding company arrived promptly, took great care of our good, items all unpacked with no damage very happy to recommend them. The team of three worked hard all day and remained helpful & happy. The prices were very fair.
Janice, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Andrews Removals completed our move in a most satisfactory manner. From start to finish the service was excellent!!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent
Customer Service
Quality
Value
We can highly recommend your services as your men were very polite and courteous.
William, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
All staff at Andrews of Kent (Assessor, receptionists, removal team) were polite, professional and friendly. Particularly liked the way they all shook hands with us at the end of the day. A 2nd team arrived to help out as we had had a delay getting keys, they were also as efficient as 1st team.
Chris, Kent
, work completed
Recommended
Fantastic, truly professional
Customer Service
Quality
Value
From the very first telephone call to the completion of the move, Andrews removal company were truly professional and supportive. This was a stress free move especially for a lady on her own. The removal men were careful, polite and the move went without a hitch. I have no hesitation in recommending this company.
Glynis, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Andrews of Kent were a professional and polite removal firm. Would definitely recommend and use again.
Joanne, Kent
, work completed
Recommended
Wonderful
Customer Service
Quality
Value
In spite of the mammoth delay we had, the guys were patient and cheerful. They loaded quick, and efficiently, arriving at the specified time. Had to wait the entire day with the van & even at the late unloading time, called in reinforcements to help us. We were so grateful for their help.
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
The entertainment provided by the guys was worth the money alone! Really professional company, nothing too much trouble, great guys working on the move - really happy with everything.
J, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The service received was first class in all aspects. The two guys doing the work, Steve and Tyrone, were extremely helpful and cheerful throughout which took all the stress away. No hesitation in recommending.
R, Essex
, work completed
Recommended
Brilliant as usual
Customer Service
Quality
Value
The men were great as are all the team through all the moves my family have had with your company. Would always recommend Andrews. Many thanks.
Shirley, N.Yorks
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Exceptionally hardworking and cheerful, I would definitely recommend Andrews Removals as a first choice.
Kathleen, Kent
, work completed
Recommended
Considerate, attention to detail
Customer Service
Quality
Value
Arrived promptly and immediately organised removal of boxes. Listened to particular needs and reassured us they could be easily sorted. Very polite and efficient. Calmly accepted the delay for collecting a key and made sure the house was fit for an overnight stay. Returned next morning to complete an excellent job.
Terence, Norfolk
, work completed
Recommended
Faultless
Customer Service
Quality
Value
This is the 2nd time I have used Andrews in recent years and have always recommended the company to friends in the area.
J, Kent
, work completed
Recommended
Professional
Customer Service
Quality
Value
From packing to delivery, locating items, I am very happy with the service. They worked really hard and the quote I received was more than half off from other companies but still they delivered high quality services. The assured and pre-marked damages - wrapped with care, delivered professionally. I would highly recommend them.
Kim, Kent
, work completed
Recommended
Friendly, efficient, helpful
Customer Service
Quality
Value
The service we received from Andrews of Kent was far better than we expected. Courteous, polite, friendly and efficient, from start to finish. Nothing was too much trouble. Recommended!
J, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Nothing was too much trouble. They organised the crates going into storage to save me money on the redelivery. They were courteous and helped take the stress out of a big move.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent all round service
Customer Service
Quality
Value
From booking the initial appointment the office staff were friendly, helpful and very professional. On moving day the team were very prompt and organised which enabled us to move from 2 houses into 1 without any trouble. The team were very professional and did a fantastic job and we would not hesitate to recommend them again.
Giuseppe, Kent
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Prompt and professional, would use them again.
Tony, North Yorkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Nothing was too much trouble.
Which? Trusted Traders Consumer
, work completed
Recommended
Absolutely fabulous
Customer Service
Quality
Value
We enjoyed a brilliant moving experience due to the expert assistance provided by Karl, Ty, John, Luke and JT who were extremely efficient and also kept us amused by their humour. We cannot praise them enough.
A, Northumberland
, work completed
Recommended
Stress free and professional
Customer Service
Quality
Value
The men arrived early and were fast and efficient. Their friendliness made the move stress free.
F, Kent
, work completed
Recommended
First class job
Customer Service
Quality
Value
Excellent and courteous service. Very professional and friendly work force from booking to delivery.
G, Lincolnshire
, work completed
Recommended
Always 1st Class
Customer Service
Quality
Value
I can't praise the guys enough when assisting with my move. I have large sofas which always give them problems but always do they succeed in such a professional manner. Thank you to everyone at 'Andrews'
Sarah, Kent
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
The working carried out professionally with minimum fuss, and in a caring manner. An excellent job, greatly appreciated.
John, Hertfordshire
, work completed
Recommended
Great move
Customer Service
Quality
Value
Very hard working and personable. The office staff were also helpful.
Steve, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Both Tyrone and John have done a fantastic job of moving my stuff. They were both polite, friendly and approachable. Would like them to do the last part of the job as well.
Sam, Kent
, work completed
Recommended
Brilliant, friendly, strong and kind.
Customer Service
Quality
Value
They were perfect and extremely hardworking. I could have adopted all three for sons. Kind, thoughtful and fun to be with among the normal stress of moving. I will recommend you to every one I know.
J, North Yorkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
They were on time and worked all the way through with & great attitude. Very good job. We highly recommend them.
James, Kent
, work completed
Recommended
Couldn't have been more helpful
Customer Service
Quality
Value
Efficiently organised buy the office, van crew kept us informed of arrival times, they took every times to it's new place and went the extra mile in helping to move furniture not involved in the move.
Helen, Kent
, work completed
Recommended
Brilliant.
Customer Service
Quality
Value
My move from Kent to Norfolk could have been a nightmare, however I can honestly say Andrews and their employees made the experience a painless couple of days. From arrival 10 minutes before the scheduled time, to loading up on the 29/02/16, to delivery on the same day, and completion on the 01/03/16, John the driver/porter and another John did everything they could, going beyond their task to make our move so easy.
M, Norfolk
, work completed
Recommended
Very good.
Customer Service
Quality
Value
Arrived nice and early. Very friendly and helpful and nothing was too much trouble. This is the second time we have used Andrews, and again they didn't disappoint.
Christine, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Great job
Which? Trusted Traders Consumer
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
It was a short distance to move but an awful lot of things. The guys were careful, hard working and accommodating. They worked very hard. No breakages. The office were extremely efficient & assessor polite & helpful.
S, Kent
, work completed
Recommended
Great Movers
Customer Service
Quality
Value
We used Andrews of Kent to relocate from Surrey to Broadstairs in Kent and were very pleased with the services. Used their on-line quote form which was very accurate, plus we'd read many good reviews from Referenceline on the website that helped to make our decision to use them. The office staff were very professional and kept us informed on what was happening, especially as we had some problems with our moving date. The move was over two days and the lads that packed and moved us were second to none. Kind, reassuring, professional and funny too. Nothing was too much trouble and they helped us not to feel too stressed about the whole thing which was good! All our belongings arrived at our new house as they had left our old house and the lads put all the furniture and boxes into the correct rooms, garage and sheds which made the unpacking so much easier for us. I would very much recommend this company for your removals, and we have already passed their details onto friends that are considering moving to Kent too. Many thanks again.
Mick Q
, work completed
Recommended
A moving story
Customer Service
Quality
Value
We all know moving is stressful, even if we're not sure exactly why. Having received a very competitive quote, I invited Andrews of Kent to handle my move from Ramsgate to a top floor flat in Blackpool, some 320 miles away. I opted for the packaging service which was well worth it. The guys arrived on time and got to work without fuss. Items were carefully wrapped, boxed and labelled for content and location. Soon, the furniture and boxes were being loaded in readiness for the drive up the next day...and 'Guys, can you take my 750cc bike?'. Working to high professional standards, Karl and John were courteous and yet friendly at all times, helping to keep stress to a minimum. On arrival the next day, boxes and furniture were unloaded swiftly, and placed in their locations, checking that the furniture was positioned to my liking. The bed, which had been dismantled for loading, was reassembled ready for the welcome rest which was to come later...and yes, the bike was loaded too. Andrews of Kent were great allies in my move and an enormous help from start to finish. I would definitely use them again and I have no hesitation recommending them to anyone contemplating a move.
ramsgatebiker
, work completed
Recommended
Short trip, lot's of furniture
Customer Service
Quality
Value
Can't recommend them enough. Very professional and skilful. Polite and friendly. Got the job done with no hassle and a smile, making what could have been a stressful day much more relaxing.
2011-08-09 11:45:25.557
, work completed
Recommended
International move from Canterbury, UK to Canada
Customer Service
Quality
Value
We moved from the UK to Canada, involving the shipment by container of our home possessions. We sought several quotes, varying from local Kent businesses to international removal companies. From the 1st meeting with Andy, I was hoping that Andrews of Kent would be able to give me an international service with a local, friendly service. I am delighted to say that they met my expectations throughout the entire process. Andy's estimation options were very clear, and the communication from the office was good prior to the removal day from the UK. On the UK removal day, the removal team were excellent and couldn't have been more helpful in packing the container, with very good documentation and communication. The shipment then went on it's way to Canada, and arrived on the specified day at port in Canada. I was then delighted that I got the same 1st class service from the removal team in Canada appointed by Andrews of Kent. Not a single item damaged, and a 1st class customer service provided. I am so pleased I used Andrews of Kent for our move abroad, and would recommend this company for any removals, domestic or international. Thank you so much. Mark W.
Mark W, Canterbury
, work completed
Recommended
House moving
Customer Service
Quality
Value
We moved with Andrews of Kent at the beginning of February. From the initial Internet quote, to completion of the house move, the customer service was second to none. Andy the estimator put us at ease and nothing was too much trouble. They even dismantled the wooden playhouse in the garden and re-assembled to the delight of the children. The team who moved us on the day, were friendly and careful with all our furniture. Thank you for making our moving a stress free experience.
Sam brown
, work completed
Recommended