Andy Gas Southern Ltd

This was our fourth annual boiler service with AGS Ltd and once again their service from booking the appointment via telephone to completion of the task has been excellent. This time Sam turned up and he was early. Friendly yet very professional and efficient. I remarked upon a recent fault and he investigated and soon found the source of the problem. His office was quickly able to supply a favourable quote and the repair work has been booked in. This will be AGS Ltd's last service at my current home as I am moving in a few months. I have already alerted them and asked that they "move" with me to attend to future plumbing and gas requirements at my new property. I cannot recommend AGS Ltd highly enough.

Engineer arrived within two hour time frame window. Was happy to wear overshoes. Was polite and worked cleanly and efficiently to service the boiler. Charge was as quoted.

We still haven't got to the bottom of why the controller resets itself to Midnight on 01/01/10 when the boiler is turned off. This results because it was not noticed immediately that the heat is still on at 2.30 in the morning and I have to get out of bed and reset it then when feeling very hot. best wishes.

Was given the number for Andy Gas by a friend, as needed someone to fix a cistern in upstairs WC that ended up sounding like a foghorn when used. From first contact the response was brilliant. The receptionist obviously enjoyed working for the firm which was a good indicator. The plumber was a model of friendly efficiency, happy to answer my queries while asking those necessary to provide the best result. The work was carried out cleanly and with an obvious sense of cool efficiency that inspired trust for any future work. Subject to a quote, I hope seek to arrange further work re bathroom refit finances allowing. Given the response so far I have no reserve re considering them for any other work needed that may arise in future. This is not just a good firm - they are the "Firm to Trust" (Good price too.)

Annual boiler service today. Sam was on time and did a great job servicing the boiler and magnetic return filter. Even checked my water heater thermostat was working properly as I thought it might be faulty. Polite, professional and courteous as usual. Highly recommend AGS. Thanks guys!