Andy Gas Southern Ltd

Sorry I am rubbish with names. The gentleman was excellent at his job. He has been to the house twice & explained what the problem was & fixed it

Having had AGS Southern Ltd service my combi boiler annually over 10 years I had no hesitation in getting them to replace it when it started to fail. I was given sound advice on the best system to use, that based on their experience would give the very best end-user performance and service. The replacement from start to finish took only two days. Euan supported by Bryn had the new boiler installed and working within one day and Euan completed the work the next day. He was unfailingly polite, kept me fully informed and answered all my questions. A real credit to AGS.

Excellent experience. Team of efficient, hard-working and courteous engineers. Everything was done on schedule, and the house was left totally clean and tidy. Wholeheartedly recommended.

The team have always been very good. We use the service every year for servicing and also fitting our new boiler 2 years ago. This includes from booking the call out to finishing the work. Arriving promptly and getting the work done in good time. They are always happy to explain everything and leave the areas clean and tidy. Competitive pricing too. I would definitely recommend this company.

Phoned Andy gas as an old tap completely seized up, & I could no longer use it, I had used their services very recently & had no hesitation to use them again. Thank you Andy gas team.

I had a new boiler fitted to replace a very old one (my original was behind the fireplace), from Andy gas coming out to inspect & tell me my options, I was happy with the advice given, I could have a repair or replacement, there was a lot of work involved as I was having it placed in a bedroom cupboard, from pipes to drainage etc, I was very happy with the lads, they worked quietly, tidily & were polite, I would definitely recommend this company. Thankyou Andy gas & team.

I have been using Andy Gas Southern for very many years. They service the boiler and a gas fire and are extremely thorough and efficient. They are reliable time keepers. The work they do is excellent value for money. An excellent company doing a very good job.

We have been using Andy Gas Southern for very many years. They service the boiler and a gas fire and are extremely thorough and efficient. They are reliable time keepers and always come on time. We think the work they do is reasonably priced. An excellent company doing a very good job.

I have been an Andy Gas Customer for over 10 years and have always had excellent service. My boiler is serviced annually and they always send a reminder. The engineers arrive on time, tidy and professional and the price is as quoted in advance. Their Customer Service line is very helpful and will quickly send someone to investigate any possible problems or re-arrange bookings. Very reliable company.

Andy Gas installed my boiler over six years ago and they do an annual service every August. The service team have always been polite, professional and respectful of my property. Connor has done the service for the last two years. He’s been a punctual and friendly professional. A good lad!

This is the second occasion I have used this company for work and on both occasions, they were brilliant, no complaints on time and cost as quoted. Shower taps and new loo fitted. All were left very clean after, thank you!

Very happy with the boiler service task completed today. The young lad was extremely competent, polite, courteous and very thorough in his working. He left the place neat and tidy and I felt confident in the work carried out. But then AGS always sends professional staff who know their work. We have always used them since 2017 and are happy to continue to do so.

I had Andy Gas out to check out a strange noise from my boiler. This is the third time that I have used them. Again, as per the second time they came out: no hard sell,only honest open opinion and advice. It transpires that the guy who attended was not sure what the problem was - however he reassured me that the boiler was fine, all the readings were correct and that we should leave it a week and then see where the land lies then. If after a week it is still the same call them back and they will return. I felt totally reassured by his advice, his mannerisms and professionalism. On all three occasions that I have used them ( including servicing the boiler ) I have had the same experience. I recommend them now to people who ask “ do you know anyone who can “ and in particular my neighbour who is elderly and vulnerable. People in their office are great also - communication is great.

andy gas southern installed new gas pipes to my kitchen and connected my new oven and hob. they were on time and got on with the job, so i will be calling them back to look at my central heating .

Removed old oil heating system and large Cooper water tank and 2 tanks in attic. Replaced with electric system and new tank and rewired it in. Had been told by another that this was not possible. The crew were really great hard working and kept house clean with cover on carpets. All done in 4 days and cost as quote. I hope I can recommend them to someone I know. They really are that good and very courteous. My wife who missed all the work got back in time for briefing and was very impressed. Thanks to all but particularly Brad who did everything a great credit to his trade. All the best thanks nick.

Andy Gas removed my old boiler, hot water cylinder and water tank then relocated and installed a new Worcester Bosch boiler. The team were excellent, the work to a very high standard and they also went above and beyond by removing some extra piping. Would highly recommend.

Have been using AGS for year and recommend them. They installed heating and boiler in my house. Changed old pipe work Helped plan and then fully install my bathroom including plastering and tiling

AGS called to view and quote for the job. Details and options were explained and discussed. I choose to use their service based on this. The team arrived and installed the units promptly and efficiently. I was consulted and advised where choice were to be made. Finally the operation of the units was explained fully and patiently. They were professional and courteous at all times. Recommended.

Combi boiler was varying in pressure between Zero bar & 3.5 bar & back to less than 1 bar. Andy came out himself the same morning as all engineers booked. Found expansion vessel empty, drained, recharged, refilled system & tested. Fixed the immediate problem, explained if pressures go haywire again a new vessel will be required. Fingers crossed!! Fantastic customer service!!

Diagnosed a faulty PCB which had caused other issues with gas boiler, recommended a fixed price repair from the manufacturer, as being the more cost-effective option given the manufacturer’s economies of scale. Their service throughout was prompt, knowledgeable, very customer focused and they left the place very tidy. Extremely reasonable rates, I was struck by the sheer decency of the engineer who was prepared to advise us on cost-effective solutions, even if that meant us taking our business elsewhere. Be assured, I will definitely be using Andy Gas Southern in future.

The engineer arrived well within the specified time slot. He was friendly, helpful and efficient. The service was carried out tidily. This is the level of service I always receive from this company from the office staff and engineers. I thoroughly recommend this company.

We are very happy with the Annual Vaillant gas boiler service just completed. Ryan was very efficient, helpful and polite. The boiler has been installed and serviced since 2009 by AGS. All the work done has always been very good. As always we would highly recommend AGS.

After the demise of our boiler,AGS provided a competitive tender for a replacement boiler. We were informed of the type of boiler recommended and the work required to replace the current boiler by Andy. Steve our fitter was efficient and he kept us updated on the progress of the work. The work was done with minimal loss of water and gas and we were able to use the boiler after day 1 for hot water before the system flush on day 2 All work was conducted quickly and professionally. We would recommend this company for any similar work and boiler servicing.

A problem with a 23 year old shower thermostatic mixer valve made the shower unusable but was quickly identified. A work-around has given the shower a new lease of life and for a very reasonable charge. Could not have asked for more. I have had a recent experience with British Gas and their service was not in the same league. Never again. Thanks, Chris

Very good eficient. Arrived on time A very nice service engineer.And thorough check of my boiler. Have used this company for a number of years. Always satisfied.

Have used AGS for many years. They are very prompt , courteous and thorough. The fitter explains what he’s doing and how things are when he’s finished. I wouldn’t use any other company

Annual boiler service & appliance safety check. Arrived on time, clean & tidy, gave good advice for other issues. happy to recommend.

My boiler started to make a loud banging noise when starting after a BG service. I got AGS Ltd to look at it and their engineer did his own service and cleared the fault. I will definitely be getting AGS to do my service next year!

I had a new boiler fitted by another local firm and all was not well. I found Andy Gas from the Which? Trusted Trader list and within a few visits they had identified a number of problems, one of them being a safety issue so concerning that the system was 'At Risk' and the boiler taken out of use. I was provided with a quotation and advised of a scheme of works to rectify all the issues and in due course their Gas Service Technicians spent 2 and a half days working solidly, not only to remedy the issues but to make welcome improvements. During his visits, the manager demonstrated a thorough technical knowledge and its application to my system. The technicians were well mannered and applied themselves to the work in hand, taking care to lay dustsheets and to vacuum afterwards. They also updated the float valve with a newer Part 2 model when I asked them. On completion, I was given an explanation of what had been achieved and shown how to adjust the pressure release valve. Magnificent and reassuring service.

New water cylinder fitted and immersion heater wired in. I have used AGS for last 10 years or more and all good as usual thank you

I have used this firm for annual gas boiler checks before. Their total service is of high quality and their charges are reasonable. This is the second of their engineers I've been sent. He was very professional and thoroughly competent. His people skills were high (answered my questions in terms i could understand) and he was efficient, leaving me with a completed record of his findings.They send me reminders and their paperwork is as thorough as their engineering skill, led by an extremely capable administrator. I hope to use this firm next year and would recommend them to anyone needing similar work undertaken.

I have used AndyGas for many years to service my boiler. It is a very efficient, friendly Company. My existing boiler sprung a leak at the beginning of the very cold spell and they sent out one of their Engineers promptly. It was confirmed that it was beyond economic repair. John quoted for a boiler ideal for my needs - 10 yr guarantee covering boiler, parts and labour. It was fitted a day and a half later by Jordan who worked nonstop in very cold conditions. The following Friday, Kieran flushed the radiators through, another full-day job. The result is that my home has never been so cosy and warm. Both guys are very friendly and courteous and do a first-class, clean, tidy job, as do all their Engineers. As an elderly customer, it is a comfort for me to be able to contact such a reliable Company when needed. I can thoroughly recommend them.

We had our boiler and gas fire serviced. The work was completed very efficiently. Communication with the firm was good.

We had two radiators replaced and new valves and thermostats fitted to the rest of our radiators. Connor turned up on time laid sheets throughout to protect carpets etc. He worked really hard and wouldn’t stop for any refreshments. Very tidy and pleasant young man. He was joined by two colleagues and the work was carried out efficiently and quickly. We would throughly recommend Andygas, we have been a customer for over ten years.

We have been using AGS for over a decade now. This was an annual boiler service and it was a great job as per usual. Very friendly, helpful and competent plumber. The job was completed efficiently and quickly. All my questions were answered. AGS is always extremely helpful and reliable. The cost of the work done by AGS is always good value.

Yearly service for the central heating boiler,very satisfied with the work carried out.Very pleasant and friendly,tidy,explained everything what has been done.Would highly recommend this company.

AGS have serviced my Remeha boiler since it was installed. I've always been pleased with them. They keep to their appointments, seem to be very thorough in conducting the checks and service tasks and their technicians are polite, friendly and knowledgeable. I have no hesitation in recommending AGS.

Andy Gas responded very quickly to initial request for help finding a leak under toilet cistern. Engineer who was sent found and fixed the leak very efficiently and explained all work undertaken. The bathroom was left immaculate.

Andy Gas flitted my new boiler some 7 years ago and serviced it every year since, never had an issue with the boiler or workmanship. Have also had them change my kitchen sink taps. very reliable and professional tradesmen, highly recommend. On par/cheaper with other company's who provide the same values.

I have used AGS for many years and I find them extremely reliable, always on time, professional, clean and tidy. Whenever they come they explain exactly what they are going to do. When they finish again they explain what they’ve done and any recommendations. I have no problem in recommending them.

Have used them for several years, and their performance is superb, both technically and in realtion to customer service

New boiler and radiators fitted in my house. Competitive quote, friendly, knowledgeable, great install team. Professional and punctual. Got exactly what I asked for. Five star. Myself and family use them for annual service and always top notch there too

We had this company in to replace a shower and put in a pump. Greg (hopefully I’m right) was incredibly professional and polite. We had to work whilst he did this and he was very considerate and accommodating. When issues occur he was quick to discuss and agree upon a solution. Even the customer service for booking in and getting the quote was absolutely top notch. Great quality work, very happy. I highly recommend them!

Recently had a new boiler installed, which involved re-configuring pipework- a tricky job. The A.G.S. engineer, Charlie, was superb. Arrived on time, & completed the job & tidied up afterwards. Thanks A.G.S. & Charlie for a professional job from start to finish. Well pleased

My boiler was installed by Andy Gas some years ago and they have looked after and serviced since. All engineers that have called have been polite and carried out any work efficiently and without any disruption. Some years ago during a bad winter our boiler stopped working, I phoned the office to report the problem and explained that my wife was quite poorly. An engineer was on site within the hour and had the boiler Working again within thirty minutes. That’s the kind of service that I can rely on.

I used Andy Gas for the first time last year. They’re work was of such a high standard I used them again this time. I have recently moved and needed my boiler moving. The two guys who carried out the work were punctual, polite, very professional and everything was done just as I wanted it. I would thoroughly recommend them. They’re price was competitive and what they charged, was what was quoted on the estimate.

I had my annual service on my boiler carried out by Charlie, very polite and introduced himself on entry, he was smart and spotlessly clean. Didn’t hang about and got straight on with the job he asked if I had any problems which I didn’t have. He spotted the battery needed to be replaced, and he said I’ll do this now as it’s very awkward to do. Well done Charlie. A very satisfied customer.

Charlie from Andy Gas Southern called at the time agreed to cap off the gas supply to a wall mounted gas fire I no longer wanted. He also removed the fire and took it away. He was very helpful and met my requirements to the letter. A very skilled and professional service. I would certainly recommend this firm and use them again in future.

Very happy with Andy Gas Southern Ltd. They changed my old boiler a few years ago and have checked it annually since. A very friendly and efficient Company that I would be happy to recommend.

Have moved to new address recently and when central heating went off not able to get it working. AGS came, adjusted settings and showed me how to do so if needed in future. Have used them for many years, always prompt, knowledgeable and polite. Highly recommended.

My boiler stopped working late one night. I phoned AGS at eight am the next day and by twelve thirty pm the fault was fixed. The customer service throughout was impeccable and the cost was good value for money. AGS is highly recommended.

We recently had our water tank and boiler replaced with a combi boiler. The two engineers were on time and very friendly. They kept me updated with the process and any problems that occurred. The work was completed within two days. When they left they made sure everything was clean and tidied. They demonstrated everything clearly, so that I understood how it all worked before they left. Great service and company, highly recommended.

Removal of Gas Fire and capping off pipe. Helpful receptionist who managed to find me a quick date for work to be done. The lady was clearly spoken and explained cost, very efficient. The young man who called to carry out the job was polite and friendly, arriving well within time slot given. He double-checked what I wanted done and completed it quickly and efficiently. Clean job, everything tidied up and cleared away after.

Very happy with the entire process, from the initial survey of old boiler, advise on my options and the fit of the new boiler. My old boiler was broken (leaking) and incapable of heating all the rooms in the house. They replaced the boiler and fitted larger radiators in the living room and flushed and balanced the system. The new heating system works significantly better than before, for heating and hot water. The guys that come out to quote and do the work were clearly knowable and very professional

The installation process and work carried out were excellent and the system appears to be working entirely satisfactorily.

AGS Responded promptly to request for emergency repair after we were let down by our contracted service provider. Effected a temporary fix which restored heating and hot water. New part ordered and fitted as promised. Truly excellent service. Have now cancelled existing contract and will use AGS for all future servicing and repairs.

The gas fitter, Jordan, arrived at a specified time and introduced himself. He was very polite and explained what he was going to do. He then proceeded to start on task and didn’t stop until it was finished. He kept everything clean and tidy. I have used AGS for many years and will keep using them in the future.

AGS Ltd have serviced my boiler for many years. They are thorough and absolutely reliable. Over time the pressure has been building in the boiler above the recommended level. The expansion vessel and filling loop were checked which pinpointed the need to replace the cold inlet valve/filling loop. This was replaced. The work was conducted quickly and effectively. I have no hesitation in recommending this organisation.

Excellent professional service and advice. All work carried out to a high standard and great care taken to keep mess to a minimum. Left the property clean and tidy. Not only was the boiler replaced but the system was updated to current regulations.

Annual service of electric boiler, Explained the intended works then completed the job with absolute efficiency and presented handwritten report of findings which later came through from the office as an email with the account. Really could not ask for better service.

I would just like to say what fantastic service I have just had from Andy gas The lad was excellent and sorted the fault within the call out price. Will definitely use again. Highly recommended.

I have used Andy Gas for a number of years to service my central heating boiler and have always been very satisfied with the service provided. Additionally , I have used them for other plumbing work from time to time. I have no reservations in recommending them, acknowledging that Andy Gas has met my expectations by providing services to me despite some logistical challenges presented in the last 2 years including rearranging appointments when necessary.

Plumber Sam arrived in the time given. Got straight onto the problem. Polite and curtious. Managed to get the heating and hot water back working until a part can be accessed and within the call out charge time. Very happy with service. A friend recommended them and I would happily do the same.

Our boiler broke down on Sunday 24th. Andy Gas would have come out the same day but we took the cheaper call out for Monday 25th. Fitter arrived before 9 am having phoned first and the job was completed before 10am. A really helpful polite and informed fitter who did a superb job. We have used Andy Gas for many years and will continue to do so. Strongly recommend for effiency and customer care. Brilliant

Outstanding work carried out by Euan in a very clean confident and professional manner. Everything happened on time and to the quoted price. Would have no hesitation in recommending AGS Ltd. Very pleased with finished result.

We have been using AGS Ltd. for many years. They have fixed leaking taps, fitted a new shower supplied from the gas boiler via the bath taps, fitted a new gas boiler and carried out regular servicing of our boilers, Their engineers and reception staff have always been helpful and polite carrying out any work efficiently and leaving the work area clean. Since starting with AGS we have never used anyone else. We have never needed to complain. I believe the rates charged are fair for me, as a customer. Having found a good company I have not found a need to change, why would we?

Two engineers came. Introduced themselves and explained what they would be doing. They were very polite and courteous. They answered any questions I asked. They were clean and tidy and made sure they cleared up when they finished. I would like to say thank you to all at Andy gas for their help.

In the process of selling my property and realised that I needed a gas safety inspection completed at quite short notice! Really helpful on the phone when I first made contact and was able to visit my property within the specified timescale. Undertook the thorough safety inspection and produced a professional report. Really pleased and the cost was quite reasonable as well.

We had a new boiler fitted by Andy Gas last year and this was an annual service The engineer was on time, very neat & tidy with a pleasant attitude. He was very thorough and made no mess for me to clean up. This is a Company we always use & I would never even think of going elsewhere. Their work is always faultless and their prices very reasonable.

We have recently moved house and our boiler and fire needed a service as they have never been done. Called Andy Gas and they sent a shape out. He arrived on time and was very thorough. The boiler passed and he also checked the radiators. The fire was condemned as its cracked. The engineer explained everything ti me, showed me the issue and made it safe. He was excellent. Will be using Andy Gas again for our yearly servicing.

Andy Gas Southern have serviced our central heating boiler for several years and visited again today. Their technicians are always thorough, knowledgeable, helpful and courteous. They’re also careful to clean up afterwards. The invoice has always matched the estimate and we feel their prices are fair. Thoroughly recommend this company.

Work was planned and executed efficiently. Job was clearly defined, materials were delivered to site and there was no need to leave the work and source materials. The crew were courteous and tidy and the job was finished on time and tidy.

As always, a good job done. Clean, tidy, and courteous. What more could you ask for. Until the next time.

Excellent work efficiently performed . Thoroughly recommended. Courteous and helpful. Very tidy job performed by a skilled employee.

Very prompt. Introduced himself. Told that leak was under kitchen sink. He looked and found that the main water supply connection to washing machine was where the problem was. Re-tightened faulty connection and tested unit.

With price of gas these days and although my gas boiler has not missed a beat I felt it was necessary to have the old girl serviced just to give me peace of mind. The AGS technician Ryan turned up on time was very pleasant and helpful in an unpatronising way and carried out a comprehensive service and the price seemed reasonable. Everything was all ok so I can relax for another year. I have used AGS for many years and have never had any complaints but it's always nice to know there's a man called Andy, it's his business and anyone can talk to him. I can't recommend them higher than that.

AGS replaced my internal gas supply pipe which had developed a small leak. The pipe runs under the floor for the whole length of the house so replacing it in situ would have involved ripping up flooring throughout the ground floor, including some expensive wood laminate flooring. AGS devised a solution which involved running the pipe round the skirting board and out of the rear of the property so no damage to the floors. The quote was received within an hour of the engineer leaving and was reasonable. The job itself was done quicker than expected, cleanly and professionally by a cheerful and very polite engineer. Will definitely be using AGS again.

Andy Gas did an excellent job servicing my boiler today. Rang me first to confirm time. Arrived at that time. Performed very well, and left me feeling happy.

Completed Boiler Service efficiently. Always turn up at specified time. Professional and friendly workers.

The fitter from Andy Gas listened to the issues with the fitting of the original toilet which resulted in the cistern cracking. He checked over the new toilet carefully at my request before dismantling anything. He was careful to cover the carpet to keep everything clean and tidy. He checked I was happy with the placing of the toilet with consideration of the impact it would have on the flooring. He discussed how to make good the wall behind the cistern that was now revealed. This was more than I expected as his role was the fitting of the toilet. He was concerned about leaving everything looking good as well as working well.

Work: Replacement boiler, additional radiator, extend gas supply, power flush. I was very impressed with AGS. Jordan and his team worked so hard and were very calming by their no-fuss manner. They left the site clean and on time. They were all very polite and pleasant people to have in my house for 3 days. I most certainly recommend them.

We had problems with our boiler which were fixed by this company. Very courteous service both from office staff and from the engineer who came to fix the boiler. Clear breakdown of costs; good follow-up; and reasonable. I would recommend highly.

We had a problem with our boiler. Unfortunately the guarantee had run out so we contacted Andy Gas as we had used them before. Excellent service, kind and courteous staff. Great value. Can't fault this company and would recommend them 100%

We chose AGS because of the reviews and we were not disappointed. From the initial visit, additional site visits before the work started the logistics, listening to what we wanted, it just gave us confidence from the start. We met Chris our bathroom fitter before he started the work and then he and his apprentice Kieran became part of the furniture for the next 4 weeks. They were courteous, respectful and we felt really comfortable having them about. The quality of work was great, Chris has a real eye for detail and goes that extra mile. Result was we have 2 great new bathrooms. Very happy. We have used AGS before for our boiler servicing and the customer care is excellent, they are coming back to do some additional work for us. I would not hesitate to recommend them.

Have used this company for the last 10 years. They always do a great job for a fair price. I have never been let down.

There is only 1 A. G. S. and I wouldn't go any where else for a plumbing service. Everything with them is exceptional.

After a gas leak, which left us with an emergency disconnection and 9 days without use of the boiler (including shower, hot water and central heating) or cooker hob, in the winter and in the middle of a pandemic, AGS came to our rescue. I honestly cannot fault them. Andy scoped and quoted for the job and brought me an electric heater. The young engineers who made the pipes safe were professional, knowledgeable and worked all day on this job, getting the cooker back into place perfectly and clearing up when they had finished. Hot water, central heating and the gas hob are now working perfectly. Everyone wore masks and was careful about social distancing. The invoice was even very slightly under the quote. Highly recommended.

Excellent Covid precautions are taken (mask, shoe covers and distance). Put sheets on the floor where he was working. Arrived within the time frame that I was given. One aspect of the work couldn't be carried out so my invoice was reduced accordingly. The young chap was impressive. He had a good attitude, customer service and demeanour. He was knowledgeable and respectful. He also did a good job and kept me informed on what was going on and when he found a problem he then told me how he was going to resolve it. Well done to that young chap! A good representative of the company. I would definitely recommend Andy Gas Southern Ltd.

Very happy as usual with the annual Vaillant gas boiler service completed. Also had a new G10 Seal fitted. AGS are helpful, friendly, efficient and professional people. Onsite they took care to follow Covid-19 precautions. Boiler installed and serviced since 2009 by AGS. All the work done has always been very good. If only all other companies we have dealt with were up to these standards.

The job required two leaky radiator valves to be replaced. The engineer arrived on time and completed the work in about 1 hour. No mess. New valves neatly fitted and no leaks. AGS worked hard to fit me in before I go away. Really good service

Prompt, efficient and comprehensive service completed to my entire satisfaction. Would certainly recommend Andygas!

This is the first time I have used Andy Gas but I am used to seeing their vans in the area and I have heard from others locally with good reports of their service. I am pleased to say that they have lived up to my expectations. The fitter was friendly, knowledgeable and efficient. The price seemed fair and the work was completed as per the agreement. I will be using them in future both for routine servicing and problem resolution.

We used Andy Gas to replace a shower door. They attended to estimate and advise which doors were suitable. They were quick to carry out the work at the same cost that they estimated. Tenant was pleased with the work and the end result. We will use Andy Gas again for any other work we need.

I had this company in today to repair water heater. The engineer (as all of their engineers) was very polite and courteous keeping me informed of what he was doing. I have used this company several times and will continue to do so in the future. I would not hesitate to recommend them to people and have already done so.

Professional service from the whole team, receptionist, technical support and engineer. Engineer arrived promptly wearing a face mask and gloves. He worked efficiently and tidily. He gave me feedback about what he had done and what he had found. He stood out because of the care he took which left me feeling confident I could trust him in my home which is important. He could not have been more helpful and I have already booked him to do some more work. A professional company fairly priced.

Nice, polite and friendly engineer, very thorough. Would happily recommend this company. Good value with reasonable prices.

Excellent service given in total - initially by receptionist taking call. Very prompt attendance by plumber to repair leak/replace hose under bath. Polite pleasant and professional service given by attending plumber - would strongly recommended Andy Gas.

Boiler service and fit of a radiator. Worked cleanly and efficiently - engineer polite and helpful - price as quoted would recommend and will be using them again.

My boiler decided to give up the ghost in lock down... but fortunately AGS Ltd came to my rescue. All the while observing social distancing, they were able to fit a new combi boiler quickly and efficiently, and showing great care to minimise and clear away any mess. Communication was excellent throughout, and I feel that I received excellent value for money. I would highly recommend them to anyone looking for well-qualified gas engineers.

Really impressed with the service from Andy Gas this morning. My boiler had lost pressure and despite having the manual and my brother's advice I couldn’t resolve the problem myself. My mum has had work done by Andy Gas and recommended I ring them. 10 minutes later my boiler is now up and running again. A lovely friendly gent who talked me through it. Many thanks

I found AGS by accident as I needed a repair to an old water heater. Having been quoted in excess of £200 for the job, AGS repaired it for less than £100. I then used them to replace the old heating and hot water system and I found their service to be friendly and extremely professional from the quote to actually doing the job. The guys were very courteous and considerate. They explained everything and kept me informed of the work along the way and answered all my questions. They also took the time to give me instructions on how to use it even though all the instructions were in a booklet. The job was finished in a timely manner and they left my house clean and tidy at the end of every day and I would not hesitate to recommend them

Excellent timekeeping and communication. Polite and courteous service from the tradesman that attended to service the boiler and cylinder.

We've used this company for boiler servicing and repairs for a few years now and today their plumber came to sort out a leak in the shower. After being let down, overcharged and generally pee'd off by several other local tradesmen we're happy to reccommend AGS for any work you need done. They're aren't the cheapest (not the dearest either) but they are prompt, pleasant to deal with and completely trustworthy and that's a rarity these days. We even get a Christmas card from them every year.

I would recommend this trader. I had my annual gas boiler service. It was a very thorough service and everything was checked and reported on.

The engineers from Andy Gas Southern, were extremely efficient, very polite and professional and the service faultless. Would not hesitate to recommend this company

Fantastic team and impressive company service! The team on site were polite, very considerate by laying dust sheets, kept me fully informed as the work progressed, very efficient and completed all works to schedule, including extras - including some investigation work. Management supported by visiting site as well - all in all a brilliant effort from a very impressive company! I would highly recommend calling AGS for a quote

I have used Andy Gas for the past nine years, from the initial installation of the boiler through to the annual servicing, I cannot praise them highly enough, always tidy, polite, and punctual.

Used Andy Gas a few times over a couple of years and can't fault them in any respect. Clean, tidy, capable, respectful, efficient and polite. Oh and well priced. Before I got into computing and automation I was a qualified Gas Fitter (some 50yrs ago now) so I have and appreciation of the job and know a good job when I see one.

Emergency cistern valve replaced. Admin so helpful with planning and engineers very professional, courteous. Clean and and tidy work. I wouldn't go anywhere else for gas and plumbing work.

I had no idea what I needed, but I knew I had to replace my boiler system and increase the water pressure / performance of my showers, hot water etc. AGS guided me expertly through the process, including helping me to choose the most suitable equipment and systems from the many options on the market. They were always on time for meetings, communicated very rapidly, and their presentation and professionalism is outstanding. Once they started work (on exactly the date they had scheduled), the team were fantastic. The house was always immaculate, they cleared up after themselves as they worked, and the standard of their work is amazing - my plumbing is now a work of art :) Nothing was too much trouble. The work was completed on time and on budget (in fact slightly below budget - they gave me a credit) and the finished result is even better than I expected. I would very strongly recommend AGS for any project large or small, they are first-class.

Boiler broke down - engineer visited the same day and gave clear explanation why a replacement was needed. The appointment was booked - reasonable availability -and the quoted price was fair. Engineers brilliant - courteous, clean and tidy. Workmanship excellent

This was our fourth annual boiler service with AGS Ltd and once again their service from booking the appointment via telephone to completion of the task has been excellent. This time Sam turned up and he was early. Friendly yet very professional and efficient. I remarked upon a recent fault and he investigated and soon found the source of the problem. His office was quickly able to supply a favourable quote and the repair work has been booked in. This will be AGS Ltd's last service at my current home as I am moving in a few months. I have already alerted them and asked that they "move" with me to attend to future plumbing and gas requirements at my new property. I cannot recommend AGS Ltd highly enough.

Engineer arrived within two hour time frame window. Was happy to wear overshoes. Was polite and worked cleanly and efficiently to service the boiler. Charge was as quoted.

We still haven't got to the bottom of why the controller resets itself to Midnight on 01/01/10 when the boiler is turned off. This results because it was not noticed immediately that the heat is still on at 2.30 in the morning and I have to get out of bed and reset it then when feeling very hot. best wishes.

Was given the number for Andy Gas by a friend, as needed someone to fix a cistern in upstairs WC that ended up sounding like a foghorn when used. From first contact the response was brilliant. The receptionist obviously enjoyed working for the firm which was a good indicator. The plumber was a model of friendly efficiency, happy to answer my queries while asking those necessary to provide the best result. The work was carried out cleanly and with an obvious sense of cool efficiency that inspired trust for any future work. Subject to a quote, I hope seek to arrange further work re bathroom refit finances allowing. Given the response so far I have no reserve re considering them for any other work needed that may arise in future. This is not just a good firm - they are the "Firm to Trust" (Good price too.)

Annual boiler service today. Sam was on time and did a great job servicing the boiler and magnetic return filter. Even checked my water heater thermostat was working properly as I thought it might be faulty. Polite, professional and courteous as usual. Highly recommend AGS. Thanks guys!

Very efficient, excellent communication, always go the extra mile. I couldn't recommend more highly!

Work completed on time, as per quote and to a high standard. The crew were friendly and tidy and ensured the hot water was restored as quickly as possible. Will use again if I need gas engineers or plumber. I recommend them (recommend button on review page is not visible!)

I always use this company for any heating & plumbing issues. Booked for a boiler service, but the day before the service the boiler developed a fault. Engineer arrived, ordered part, returned the next day with new part, serviced boiler and fitted new part with no extra cost for the additional visit. Due to work commitments I am unable to be at my home when Andy Gas Southern visit and I have no qualms about giving them free access to my home. Always clean, tidy, punctual and totally trustworthy. Recommend without hesitation.

If you are looking for a plumber, look no further! We had the pleasure of Tom and Graham, two youngish lads, however, Tom's experience and knowledge was second to none. The installation, attention to detail, cleanliness was outstanding! In addition, they stayed late to make good our airing cupboard which was an added unexpected bonus! We had two quotes for the installation, I think what we paid was a good reflection, considering all the labour involved and a new boiler at the end. Look no further, you will not be disappointed if you use this company! 10/10