Endorsed by Which?

Tenterden Removals

4.9

20 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

About

Tenterden removals has been established since 1994 and operates from the wealden town of Tenterden in Kent. Our aim is to provide our customers with a professional service with the level of personal care and attention they require and as associate members of the British Association of removers holding two industry standards we are confident we can deliver this.
We offer modern clean dry secure container storage holding BSEN 14873 a standard in storage operations. Goods are loaded at your residence stowed away with a written inventory of goods taken which you are asked to sign for and stored in our fully alarmed modern warehouse.
Tenterden removals also can ship your goods to most destinations around the world through a network of professional agents.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
20 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Absolutely fantastic removals company
Customer Service
Quality
Value
Tenterden recently moved me and my partner across Kent and did a wonderful job. They visited the property to provide an initial quote and talk through the process, and their rates were extremely competitive. They then provided a huge amount of packaging material ahead of the move which was extremely useful. On the day itself, they provided several large lorries and worked quickly and efficiently to empty one house, transport the stuff to the new one and then unload it into the right rooms. They were a brilliant company and I heartily recommend them to others.
Chris in Kent Posted on 08/11/2022 , work completed 04/11/2022
Over the moon
Customer Service
Quality
Value
Patience of a saint, absolutely brilliant. Packaging was so wonderful nothing bashed or broken! Such a nice bunch of lads really good at their job
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 10/12/2021
Excellent service both in removals and storage
Customer Service
Quality
Value
We used Tenterden Removals (also known as Groves..) when we moved house in January 2021, also their storage facilities until mid November when the goods were then moved into my son's home - via a visit to our home to deliver three items and collect half a dozen more. The staff both in the depots and doing the moves were excellent; helpful, efficient and courteous at all times. I have no hesitation in recommending them to others. It is a refreshing change to find a local company who provide such an excellent service. 10/10!
Customer in Kent Posted on 23/11/2021 , work completed 19/11/2021
Incredibly professional, highly recommended
Customer Service
Quality
Value
Really helpful, friendly and above all really careful with all my belongings. They packed in one day really efficiently and moved another day. The four staff were so kind and thoughtful and friendly too! Highly recommended!
Helen, Kent Posted on 23/07/2020 , work completed 29/06/2020
Fabulous service throughout!
Customer Service
Quality
Value
I can't recommend Tenterden Removals highly enough. From the quote through to the last box coming off the van the team was delightful. Quick, efficient, cheery, patient, very hard working and kind, they totally took the stress out of my move and observed all Covid protocols carefully. A difficult time to move house and they made it effortless. Everything packed very carefully and they were very flexible with an extra armchair here and there. Fantastic value for money - a Rolls Royce service!
Customer Posted on 19/06/2020 , work completed 20/06/2019
Efficient, polite & prompt
Customer Service
Quality
Value
We have no hesitation in recommending Tenterden Removals. They did a sterling job in the shortest time possible.
John, Kent Posted on 19/06/2020 , work completed 01/06/2020
Great work, efficient, helpful.
Customer Service
Quality
Value
Tenterden Removals provided a fantastic, efficient , stress free service from the very first phone call. Our completion date was moved several times but they did their upmost to accommodate our requirements. We had to have goods put into storage, as it was a two day move to Wales, but everybody involved, whether taking goods from Benenden to storage, and then the guys who had the 2 day trip to Wales were helpful, friendly, punctual and efficient. I am so glad that we used this company and would recommend to anyone considering moving.
Customer in Ceredigion Posted on 09/10/2019 , work completed 08/10/2019
My review
Customer Service
Quality
Value
Prompt and professional
Evert, Kent Posted on 23/09/2019 , work completed 23/09/2019
Prompt, reliable, courteous, efficient.
Customer Service
Quality
Value
As above and also, the chaps were very personable and worked very hard to get the job done with as little inconvenience as possible. I wouldn't hesitate to use them again.
Philippa, Cheshire Posted on 10/09/2019 , work completed 10/09/2019
Friendly
Customer Service
Quality
Value
Everyone from the time first approached were friendly, civil, plenty of time to listen. Removal men on day - pleasant, hardworking and a pleasure to have around.
Kenneth John, Kent Posted on 13/03/2019 , work completed 13/03/2019
Excellent
Customer Service
Quality
Value
We are very pleased that we selected Tenterden Removals for our house move and for storage for nearly a year. All the staff are very polite and helpful, made no mess and nothing was damaged.
Davies Posted on 01/12/2018 , work completed 01/12/2018
Very professional and polite had them twice
Customer Service
Quality
Value
Very friendly and they came on time. It is the second time we had them and would recommend them.
Marjorie, East Sussex Posted on 23/11/2018 , work completed 23/11/2018
Great Company, nice people, hard working, considerate, highly recommend.
Customer Service
Quality
Value
We have used Tenterden removals now on three occasions and on every occasion they lived up to very high expectations. * Removals - considerate, logical, fast but you don't feel rushed it just feel efficient. Care is taken with all items and you just don't worry. * Storage - after 2 years in storage, all items came out of storage without issue or problem, very quick turnaround once we had a moving date, very easy process. * Packing service - cannot recommend this enough, takes out so much of the stress of moving. Really careful packers, really easy to undo afterwards. Not a service I had used before, but won't move without it again. The removal men were great, I was not concerned about being alone in the house with them. They were considerate, polite and ensured that I was happy with their plan for each floor of the house.
Sarah Reeves Posted on 01/10/2018 , work completed 01/10/2018
Excellent company
Customer Service
Quality
Value
Moving can be a very stressful time but the removal men took all the stress out for us. They came and packed one day and moved us the next, so we really didn't have to worry at all. Very friendly and professional company and would certainly recommend them to move you!!
Brian, Kent Posted on 14/09/2018 , work completed 14/09/2018
Cheerful & helpful
Customer Service
Quality
Value
Removals on a very hot day. Arrived on time, took care to cover carpets. Very willing and genial. I have used them before & I was happy to have them again & have suggested them to two other people.
Jean, Kent Posted on 02/07/2018 , work completed 02/07/2018
Amazing service
Customer Service
Quality
Value
From the first call the service we received from Tenterden Removals was amazing. We were happy with quote, the staff were all helpful. On the day of moving the team were prompt and polite and hardworking. I would recommend Tenterden Removals to friends and family from the amazing service we received.
Laura, Kent Posted on 28/06/2018 , work completed 28/06/2018
Friendly efficient and Professional Removal Company
Customer Service
Quality
Value
We first used Tenterden Removals when we moved out of our house at the beginning of February 2018. Due to the circumstances we had split loads, half went to storage facilities the other half was put in the garage of the intended new property. This was due to a delay in completion. On the day of the move the team were extremely efficient and friendly. Having containerized the first load another team unloaded at the new property in a way that enabled us to have access to all belongings. Unfortunately due to contractual issues the full move to this property did not occur and having withdrawn from the purchase we had to have the remainder of our belongings boxed up and also placed in storage until the new house of was purchased, this being on 27th March 2018. When we finally moved into our new home over two days, once again the team were highly efficient and professional. Due to the inclement weather on the day, all our carpets and flooring and furniture were protected with blankets during the unloading. Furniture was re-constructed where necessary Throughout the entire stressful moving period we found the Tenterden Removals team to be fully understanding and flexible to our continually changing needs and would be happy to recommend them to others.
The Bell Family, Which? Consumer Posted on 27/03/2018 , work completed 27/03/2018
Excellent service
Customer Service
Quality
Value
We have used Tenterden Removals three times now, two of these including storage, and their service has always been excellent.
Simon Irwin, Which? Consumer Posted on 26/02/2018 , work completed 26/02/2018
Recommended
Customer Service
Quality
Value
Removals from Kent to Lincs.
Wealdsman, Which? Consumer Posted on 22/11/2017 , work completed 22/11/2017
Best Removals Service
Customer Service
Quality
Value
We used Tenterden Removals for a basic removal from one house to the next. The packaging materials were supplied and one call we received more. The removals men were brilliant and very friendly and helpful on the day. Very pleased with this service and would highly recommend to anyone.
paulamildner, . Posted on 19/09/2017 , work completed 19/09/2017