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Endorsed by Which? Trusted Traders

Apex Appliance Experts Ltd

Profile thumb apex invoice
5.0

21 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed

About

At Apex Appliance Experts, we handle the installation and repairs of various types of domestic appliances. We have abundant experience and enthusiasm providing a range of services and products to help resolve any of your appliance woes.

Whether you want to replace your washing machine, inspect and fix your dishwasher, or efficiently install a new integrated appliance, you can count on us to get the job done right.

We are experienced with all manufacturers and can quickly diagnose issues and provide you with ideal solutions for:

ovens
cookers
dishwashers
washing machines
tumble dryers
cooker hoods

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Hobs
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Brilliant service.
Customer Service
Quality
Value
I had such brilliant service from the washing machine engineer who attended today. Even though the issue wasn't actually with my washing machine, he was so patient, polite and helpful and sorted the problem out anyway. I am so impressed and will definitely use Apex again.
Gabrielle in Greater London Posted on 14/04/2022 , work completed 14/04/2022
Impressive service
Customer Service
Quality
Value
The door seal on my washing machine had developed a leak. Appliance Experts efficiently arranged a prompt visit. The engineer, Norman, was friendly, knowledgeable and thorough. In addition to replacing the seal, he helped me clean the filter, which I had been negligent about descaling. Overall, I was very impressed with the quality of their service.
Customer in Greater London Posted on 24/02/2022 , work completed 23/02/2022
Highest quality service.
Customer Service
Quality
Value
When our dishwasher broke down, Apex were able to send us an engineer within a couple of days, who immediately impressed us with his knowledge, quick analysis of the problem and his advice, comparing the relative advantages of repair versus replacement. This was not a hard sell, but it helped us decide on purchase of a new model through Apex. In spite of supply chain difficulties (e.g. when John Lewis and Currys had little or no stock), Apex sales section quickly identified a suitable model for us and were able to book supply and installation within a couple of weeks. The installation took a lot of effort and care because of the limited space for the integrated dishwasher, but problems were resolved with intelligence and determination and everything left clean and tidy. Throughout the whole process Apex maintained good contact with us, explaining any delays and confirming appointments, and everyone on the staff, from engineers to sales and office staff were a pleasure to deal with. All contractual terms were meticulously fulfilled on time and according to the quoted price. It was a real pleasure to find such an example of excellence in this field of business. Congratulations to Apex and may they continue to thrive.
Customer in Greater London Posted on 02/02/2022 , work completed 01/02/2022
Dishwasher Repair
Customer Service
Quality
Value
Had my dishwasher repaired through Apex and all in all was a good experience given I bought a house with a new dishwasher which wasn't working. Apex sent over their expert, he took his time and identified what he thought was the issue, suggested that it might not be economically feasible to repair depending on the cost of the part, got the part quote back and came back with a final quote and I decided to go ahead with the full repair, he came back and spent a decent amount of time getting the dishwasher working. Service was great and easy to organize and very much appreciated that.
Customer in Greater London Posted on 05/01/2022 , work completed 30/12/2021
Excellent and skilled repair work
Customer Service
Quality
Value
Some vital buttons on my Oven/microwave/grill had ceased to work after 15 years of hard use! Whereas the manufacturer could only offer an appointment at the end of the month, Apex came in a couple of days - on a Saturday. The engineer was superb - carefully and meticulously taking the machine apart until he was at the source of the problem. He then was able to realign a vital fitting so that it allowed all of the buttons to function. I wasn't sure it would ever go back together but he patiently reversed the process in a very short time and when we tested the appliance everything worked! He was cheerful and good humoured throughout the entire process. Excellent work of a type I thought had disappeared. My contacts with the office were very good too.
Alastair in Greater London Posted on 15/06/2021 , work completed 12/06/2021
Washing machine motor not talking to the drum
Customer Service
Quality
Value
Very friendly, quick, non patronising and helpful service from Apex. The engineer Frank talked informatively about my machine and assessed the problem quickly. The part took a week to arrive due to the Bank Holiday but I consider the service to be really good value and painless.
Sue in Greater London Posted on 08/05/2021 , work completed 05/05/2021
Efficient and friendly
Customer Service
Quality
Value
Apex Appliance fixed our washing machine. Alastair and his colleague were efficient and friendly, phoning ahead to let me know they were on their way and quickly diagnosing and fixing the problem. I would not hesitate to use them again should the need arise.
Customer in Greater London Posted on 22/02/2021 , work completed 17/02/2021
Great experience with door seal fitting
Customer Service
Quality
Value
Apex provided an excellent service fitting a new door seal on our washing machine. We had mistakenly purchased the wrong model but they were able to quickly resolve the issue and fit the correct one. The engineers were friendly, Covid-safe and efficient.
Customer in Greater London Posted on 08/02/2021 , work completed 03/02/2021
Quick, efficient and friendly
Customer Service
Quality
Value
Apex Appliance Experts fixed my broken washer-dryer. After my initial call they sent a prompt email with a provisional quote and arranged to come the next day. Norman was very efficient and friendly and arrived on time. He observed social distancing and wore a face mask, and identified the problem and fixed it quickly - no mean feat as the kitchen is tiny and there's little room to manoeuvre. The charge was exactly as I had been quoted, and I paid by card receiving an immediate receipt by text. I would definitely use them again and would highly recommend them.
Customer in Greater London Posted on 19/11/2020 , work completed 19/11/2020
Your search for appliance engineers is over
Customer Service
Quality
Value
Great guys to do business with. They repaired my dryer, washing machine and dishwasher. All working as good as new. Excellent customer service, efficient and reliable. A worthy Trusted Trader.
Joannou Posted on 03/11/2020 , work completed 31/10/2020