Apex Appliance Experts Ltd

Had my dishwasher repaired through Apex and all in all was a good experience given I bought a house with a new dishwasher which wasn't working. Apex sent over their expert, he took his time and identified what he thought was the issue, suggested that it might not be economically feasible to repair depending on the cost of the part, got the part quote back and came back with a final quote and I decided to go ahead with the full repair, he came back and spent a decent amount of time getting the dishwasher working. Service was great and easy to organize and very much appreciated that.

Some vital buttons on my Oven/microwave/grill had ceased to work after 15 years of hard use! Whereas the manufacturer could only offer an appointment at the end of the month, Apex came in a couple of days - on a Saturday. The engineer was superb - carefully and meticulously taking the machine apart until he was at the source of the problem. He then was able to realign a vital fitting so that it allowed all of the buttons to function. I wasn't sure it would ever go back together but he patiently reversed the process in a very short time and when we tested the appliance everything worked! He was cheerful and good humoured throughout the entire process. Excellent work of a type I thought had disappeared. My contacts with the office were very good too.

Very friendly, quick, non patronising and helpful service from Apex. The engineer Frank talked informatively about my machine and assessed the problem quickly. The part took a week to arrive due to the Bank Holiday but I consider the service to be really good value and painless.

Apex Appliance fixed our washing machine. Alastair and his colleague were efficient and friendly, phoning ahead to let me know they were on their way and quickly diagnosing and fixing the problem. I would not hesitate to use them again should the need arise.

Apex provided an excellent service fitting a new door seal on our washing machine. We had mistakenly purchased the wrong model but they were able to quickly resolve the issue and fit the correct one. The engineers were friendly, Covid-safe and efficient.

Apex Appliance Experts fixed my broken washer-dryer. After my initial call they sent a prompt email with a provisional quote and arranged to come the next day. Norman was very efficient and friendly and arrived on time. He observed social distancing and wore a face mask, and identified the problem and fixed it quickly - no mean feat as the kitchen is tiny and there's little room to manoeuvre. The charge was exactly as I had been quoted, and I paid by card receiving an immediate receipt by text. I would definitely use them again and would highly recommend them.

Great guys to do business with. They repaired my dryer, washing machine and dishwasher. All working as good as new. Excellent customer service, efficient and reliable. A worthy Trusted Trader.

My 14-year-old washing machine stopped working & suspected of needing a new control panel. All details were efficiently taken in advance over the phone. After various checks, it turned out to only be a bushel. Efficient work which saved us a lot of money. Norman rang in advance to say when he would be arriving and even replaced a screw which had fallen out off the fridge door! Great service at an excellent price. Thank you

When my electric fan oven packed up the manufacturer's own repairers couldn't fit me in for 3 weeks. Apex came within 3 working days, and the job including parts cost 2/3 of the manufacturer's quotation. Alistair came on time, masked and gloved, was friendly, polite and helpful. Did the job quickly and efficiently without fuss. I will certainly contact Apex for future repairs etc.

My Neff dishwasher had been playing up and was periodically showing error code, then finally last Friday every attempt to use it had an error code. Called Apex having seen the reviews for them. Was most impressed firstly with service over the phone for booking the job and explaining charges. Managed to get booked in first thing Monday. Email confirming booking, and then a call from Alastair to say he was 15 mins away. He got to the cause of the problem and fixed it. I thought I might have to be buying a new machine. So overall very satisfied with the level of service. And I would certainly call them out again for any other white appliance jobs.