APG Domestic Services Limited

From the initial contact, estimate and completed work the experience was excellent. The price was comparable and reasonable. The engineer arrived on time, was polite and left no mess. I have no hesitation in recommending APG, having been recommended by a friend.

My elderly mum’s boiler was leaking… I live in another part of the country, so I couldn’t attend myself. APG were there within 30 minutes! Chris was excellent - diagnosed the problem, created a temporary fix till the heating engineer could repair the boiler the next day. He even offered to go around later at night if my mum had any further issues. The job was completed the next day for a fair price. If every company were as good as this…!

APG replaced our old conventional boiler with a combi. It was not an easy project since this is a 1960s house and has had several extensions before our time, each involving a mod to the plumbing. Since the pipework had to be modified to suit the new system, this created problems which were eventually solved with hard work and skill. Likewise, the electrical system has been modified, and the electrician had to be called to disconnect the supply to the old immersion heater now not needed. The old tanks and redundant pipework in the loft were removed and disposed of. We now have a more efficient and neater installation, better pressure to the shower and hot taps, and no water locks, which were frequent with the old vented system. All the staff we had dealings with were pleasant, eager to help, and competent. I have no problems recommending this company.

Great experience. Issues with solar system and guy who attended was knowledgeable and spotted the issue immediately. Quote was produced within a day. Inverter replaced and although it didn't initially solve the issue it was rectified a few days later. All engineer visits were when they said they would attend and as I don't live at the property they agreed to phone when the engineer was on the way so I could drive to meet him. Cost of replacing inverter was as per quote. Engineer kept me informed of process during visits. Would highly recommend.

Phoned to arrange a booking and APG replied quickly and soon arranged an appointment. The plumber arrived on time, was friendly and professional, ensuring all worked as it should, and cleaned up after changing the tap. There was a good selection of good-quality taps to choose from, which included a 5-year guarantee. Really impressed by the professionalism of this company, who I have used on several occasions.

I arranged my annual boiler service and gas fire service easily and conveniently. The engineer is very polite, clean, and efficient. The problem identified required a second visit that was easily arranged and completed. Simply excellent service.

This company service my boiler annually and have always been brilliant. Turn up on time and do a good job. Recently we had a boiler leak so I contacted the company by phone and an engineer was dispatched promptly. He diagnosed the problem and contacted head office to order a spare part. I received a quote via email and replied (as instructed) to go ahead and order the part. A week later I had heard nothing so I phoned again, received an apology that they had not ordered the part and was given a date to complete the repair. Again the engineer turned up and replaced the part promptly. 2 days later I received an invoice and payed online immediately. I answered the invoice email with a request for a receipt and again have heard nothing. Does anyone answer emails at APG??

Chris and his team were fantastic. I had x2 10kw batteries, a hybrid inverter, a bi-directional meter, and a solar iboost installed. Very professional service received, good communication and very neat and tidy work!! I would highly recommend APG.

First class service. APG will definitely be my go to plumbing service from now on. Thanks for your excellent & prompt service.

We've been Gold Star Service customers for a few years now and have got to know the APG team well. It all started with the fitting of a new ATAG boiler, which I have to say has been first rate. Well worth the investment. Thereafter, APG have maintained our Central Heating (CH) system annually, on time, and without fuss. Because our CH system is 38 years old we had APG fit new rad thermostats throughout. All now working perfectly. More recently, we asked them to complete 3 other upgrades i.e. replacement of a kitchen mixer tap, a failed shower-pump replacement and a heated towel rail replacement. All three jobs had constraints and needed shared thinking on how to address them. I found the managers and staff were really helpful in this regard. It took a little time to get things organised, but the combination of skills and positive attitude has won the day. My wife and I have no hesitation in recommending APG as a provider of choice. Well done and thanks to all, especially to the two Chris's, Darren and Les.