Endorsed by Which?

APG Domestic Services Limited

4.9

506 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
506 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
New Boiler installation
Customer Service
Quality
Value
Can't say a bad word - from the quote by Chris to arranging the installation was all a very smooth process. Our previous boiler had been purchased 18 years ago so I think we had definitely had our moneys worth! The guys who came on both days were very efficient, courteous and cleaned up after they had left. We had one previous quote from a large well known company which was almost twice the price! So glad we went with APG and would certainly recommend them without hesitation
Customer in Lancashire Posted on 23/04/2025 , work completed 23/04/2025
Slow Service
Customer Service
Quality
Value
Satisified with work completed on faulty gas pipes however I was left without gas for over 2 weeks due to the engineer being off sick and then not turning up, had to chase up several times !
Customer in Lancashire Posted on 09/04/2025 , work completed 08/04/2025
The trader replied (on 14/04/2025)
Hello, We are very sorry you have not received the normal high standard expected of APG. As you can see from our history we rarely receive less than 5* . Unfortunately in your case we did struggle and had 2 members of staff both on leave due to sickness on the dates your job was booked in. We tried our best on the second instance to get someone to you as soon as possible, but appreciate this was later than the advised time of 8am. Once again we apologise for the inconvenience caused.
Most Impressed
Customer Service
Quality
Value
My boiler went bust suddenly. Within a week Chris came out and priced the job and it was fitted. What was impressive was the finish - most workman don't know what that word means. The two fitters fixed a three way arm and join two pipes together outside, which made it look much better - I didn't even need to ask. The electrician, at my request, put the fuse switch under the boiler, an unusual request, but which gave me more cupboard space. The holes of the old boiler were filled with concrete without asking. The boiler was place higher than normal at my request. They always tidied up, and removed all rubbish/unused parts. The computerised timer applications were explained clearly and curteously, important when you are 73. There was no drama, the fitters just got on with their job. And they praised my choice of an ATAG boiler, definitely not the cheapest, but the only one now with metal inner moving parts. Thus an 18 year parts and labour warranty is a really good deal (not something I usually pay for). I don't expect to ever have to buy another one before I pass. What were the most reliable brands now use plastic moving parts - they often break after 5 years. All in all, a good experience, I would recommend the workers to all of you.
Customer in Lancashire Posted on 14/03/2025 , work completed 13/03/2025
The trader replied (on 19/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us & to prospective customers. We look forward to working with you in the future & thank you once again for your Testimonial, from all the Team at APG.
Cleaning a ‘short cycling’ boiler
Customer Service
Quality
Value
APG called out promptly to initially look and possible repair the problem with my boiler. After a second call-out (the next day) the diagnosis was a power flush of the boiler circuit would resolve the problem. The was system was cleaned out (6 hours with a power flush) on the scheduled date and now works fine. My system is linked to a wood burning boiler and the heating companies I called, did not want to know but for APG it was no problem! Highly recommend this company!
Customer in Lancashire Posted on 03/03/2025 , work completed 27/02/2025
The trader replied (on 14/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Fast, efficient boiler repair
Customer Service
Quality
Value
This was our first time using APG. Our boiler faulted during the night, leaving us without heating or hot water. We were under some pressure to get a fix/ replacement as quickly as possible due to having a 1 week old baby in the house and it still being winter. We rang APG when they opened and within a couple of hours we had an engineer at the house. They replaced the pressure valve and the heat exchanger, getting us back up and running the same day. The engineers were very efficient, tidy and talked us through the problems, showing us the parts which had failed. The communications through the office team were faultless, keeping us up to date with the engineer's ETA and sending through any necessary paperwork. The price was far lower than we were expecting. We will certainly use APG as our first port of call going forward.
Customer in Lancashire Posted on 27/02/2025 , work completed 26/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Testimonials such as yours help us to prove that we can deliver what we promise which is very important to us. Thank you once again for your recommendation, from all the Team at APG.
Traditional Boiler & Pump Renewal
Customer Service
Quality
Value
After 24 years of service, we decided that our Baxi Solo 50PF needed replacing. After a bit of research, we found that APG offered a decent quote to fit a new Worcester Bosch boiler and pump. The plumber (James) arrived on time and an electrician from APG came later and did the wiring. The whole job was completed in a day and the system was successfully commissioned after balancing and flushing. Because the boiler was very different from the Baxi, the flue exit needed to be altered slightly, which required a couple of bricks to fill in the gaps. Luckily, we had several matching bricks on hand, and the fitter did a great job sealing the gaps.
Customer in Lancashire Posted on 20/02/2025 , work completed 14/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure that James will be happy to receive a mention, in your recommendation. We look forward to working with you in the future and thank you once again from all the Team at APG, for your testimonial.
Superb service
Customer Service
Quality
Value
Phoned up with a central heating system not heating the downstairs radiators. Luckily they had a slot the very next day. The engineer came, diagnosed the problem, fitted a new valve actuator and had heat in the house within 15 minutes....all while also diagnosing another problem with an engineer on another job. Quite impressive!
Customer in Posted on 14/02/2025 , work completed 13/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Not Hot water?
Customer Service
Quality
Value
Polite & friendly engineers. Cost of repair was reasonable. Rang for assistance Friday at 10:30am, engineer arrived at 3:30pm.. Many thanks..
Customer in Lancashire Posted on 10/02/2025 , work completed 07/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again, from all the Team at APG.
Reliable
Customer Service
Quality
Value
use APG for all things boiler related for my home, my Mum's, and my buy to let. consistently very good to deal with and reliable.
Customer in Lancashire Posted on 30/01/2025 , work completed 28/01/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you again. Thank you for your continued support from all the Team at APG.
Superb work fast and reliable
Customer Service
Quality
Value
I had matt visit o check the pressure in the boiler , he was very professional and very caring and keen to go through the steps and went well out of his way
Customer in Lancashire Posted on 22/01/2025 , work completed 22/01/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you again in the future.