APG Domestic Services Limited

My boiler went bust suddenly. Within a week Chris came out and priced the job and it was fitted. What was impressive was the finish - most workman don't know what that word means. The two fitters fixed a three way arm and join two pipes together outside, which made it look much better - I didn't even need to ask. The electrician, at my request, put the fuse switch under the boiler, an unusual request, but which gave me more cupboard space. The holes of the old boiler were filled with concrete without asking. The boiler was place higher than normal at my request. They always tidied up, and removed all rubbish/unused parts. The computerised timer applications were explained clearly and curteously, important when you are 73. There was no drama, the fitters just got on with their job. And they praised my choice of an ATAG boiler, definitely not the cheapest, but the only one now with metal inner moving parts. Thus an 18 year parts and labour warranty is a really good deal (not something I usually pay for). I don't expect to ever have to buy another one before I pass. What were the most reliable brands now use plastic moving parts - they often break after 5 years. All in all, a good experience, I would recommend the workers to all of you.

APG called out promptly to initially look and possible repair the problem with my boiler. After a second call-out (the next day) the diagnosis was a power flush of the boiler circuit would resolve the problem. The was system was cleaned out (6 hours with a power flush) on the scheduled date and now works fine. My system is linked to a wood burning boiler and the heating companies I called, did not want to know but for APG it was no problem! Highly recommend this company!

This was our first time using APG. Our boiler faulted during the night, leaving us without heating or hot water. We were under some pressure to get a fix/ replacement as quickly as possible due to having a 1 week old baby in the house and it still being winter. We rang APG when they opened and within a couple of hours we had an engineer at the house. They replaced the pressure valve and the heat exchanger, getting us back up and running the same day. The engineers were very efficient, tidy and talked us through the problems, showing us the parts which had failed. The communications through the office team were faultless, keeping us up to date with the engineer's ETA and sending through any necessary paperwork. The price was far lower than we were expecting. We will certainly use APG as our first port of call going forward.

After 24 years of service, we decided that our Baxi Solo 50PF needed replacing. After a bit of research, we found that APG offered a decent quote to fit a new Worcester Bosch boiler and pump. The plumber (James) arrived on time and an electrician from APG came later and did the wiring. The whole job was completed in a day and the system was successfully commissioned after balancing and flushing. Because the boiler was very different from the Baxi, the flue exit needed to be altered slightly, which required a couple of bricks to fill in the gaps. Luckily, we had several matching bricks on hand, and the fitter did a great job sealing the gaps.

Phoned up with a central heating system not heating the downstairs radiators. Luckily they had a slot the very next day. The engineer came, diagnosed the problem, fitted a new valve actuator and had heat in the house within 15 minutes....all while also diagnosing another problem with an engineer on another job. Quite impressive!

Polite & friendly engineers. Cost of repair was reasonable. Rang for assistance Friday at 10:30am, engineer arrived at 3:30pm.. Many thanks..

use APG for all things boiler related for my home, my Mum's, and my buy to let. consistently very good to deal with and reliable.

I had matt visit o check the pressure in the boiler , he was very professional and very caring and keen to go through the steps and went well out of his way

My boiler went into error mode, leaving us without heating or hot water. APG sent someone the same day, and diagnosed a blocked condensate pipe ( not frozen). He returned within the hour with the tools to clear the blockage. The boiler is working and very grateful. I find APG to be very professional. It is easy to contact them as your call goes through to the office. Courteous, friendly staff book you in and they always turn up when agreed.

APG are a great firm to deal with. They are always professional, efficient and knowledgeable. Engineers arrive on time and you know the job will be done expertly. Rates are reasonable for a proper job.