Endorsed by Which?

APG Domestic Services Limited

4.9

507 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
507 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Leak fix & new Bathroom Rad (Penwortham)
Customer Service
Quality
Value
APG did a 1st class job on the day, took no time at all and all good & well up to now. New Rad makes the bathroom nice & cosy. Good work.
(your username) Posted on 22/12/2021 , work completed 20/12/2021
The trader replied (on 11/01/2022)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again for your recommendation from all the Team at APG.
Intermittent fsult
Customer Service
Quality
Value
Our boiler developed an intermittent fault - heating was always available but hot water to the taps was often unavailable. The APG technician, Luke, investigated patiently and identified the problem. A new part was ordered and fitted in good time for Christmas and all seems well!
Customer in Lancashire Posted on 21/12/2021 , work completed 20/12/2021
The trader replied (on 21/12/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and particularly with our Engineer Luke, I am sure he will happy with your kind comments. We look forward to working with you again, in the future and would like to thank you once again for your recommendation from all the Team at APG.
Great service
Customer Service
Quality
Value
Can't praise them highly enough - they came when they said and did what was needed to an excellent standard - very very satisfied
Customer in Lancashire Posted on 25/11/2021 , work completed 23/11/2021
The trader replied (on 20/12/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the standard of workmanship we provide. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Always happy with APG
Customer Service
Quality
Value
We have been with APG for 15 years or so through two houses and two new boilers. We have always been pleased with the service and the friendly staff . We are quite happy to recommend them to friends and family.
Customer in Lancashire Posted on 22/11/2021 , work completed 12/11/2021
The trader replied (on 20/12/2021)
Thank you so much for taking the time and trouble to leave a review for us. It is great to receive reviews such as yours, after working with you for the last 15 years, this enables us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation, we look forward to working with you again, from all the Team at APG.
Boiler service good as usual
Customer Service
Quality
Value
APG installed my boiler 12 years ago (2009) and have serviced it ever since with no problems. Pleasant engineers, on time and tidy, couldn't ask for more
Customer in Lancashire Posted on 12/11/2021 , work completed 12/11/2021
The trader replied (on 20/12/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted with your kind comments and what better recommendation could we ask for after 12 years history, working with you. Thank you so much for your continued support, we look forward to working with you again & thank you once again for your testimonial, from all the Team at APG.
New Boiler installation - very satisfied customer
Customer Service
Quality
Value
Really happy with the service provided by APG for the installation of a new boiler. There were a couple of quirks to work around due to the type of property, and location of the boiler but APG handled them easily and without fuss. The survey was straightforward with clear comms, a good explanation of the options, with no hard sell (which I particularly appreciated). The chap who installed the boiler was very pleasant and courteous and again took time to talk through what he was doing and gave a good demonstration of the boiler's features. He also kept everything clean and tidy and used clear plastic to protect the carpets. All aspects were covered at the times specified and the cost was exactly as quoted. It's early days but very happy with the ATAG boiler and feel assured by the 12-year warranty. I wouldn't hesitate to recommend APG :)
Customer in Lancashire Posted on 11/10/2021 , work completed 06/10/2021
The trader replied (on 22/10/2021)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with your new boiler installation and with the workmanship & demeanor of our Engineer. We look forward to working with you in the future and thank you once again for your testimonial, from all the Team at APG.
Call out as no heating or hit water
Customer Service
Quality
Value
As usual very prompt efficient service from APG. A new pump was fitted to our boiler on the same day as the call out, despite the engineer having to order one. we have a contract with APG For boiler service and maintenance, so glad we have as they never let us down and we certainly don't have to wait days which many people do In the same situation. They have also fitted a new bathroom for us, excellent job. We continue to recommend APG to friends and family. Complete peace of mind for boiler and heating. Look at their excellent very reasonable service plans.
Bernard and Heather in Lancashire Posted on 07/10/2021 , work completed 01/10/2021
The trader replied (on 22/10/2021)
Thank you so much Bernard and Heather, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and would like to thank your for your recommendation of our Homecare plan. We look forward to working with you in the future and thank you for your continued support and recommendations, from all the Team at APG
Good job done
Customer Service
Quality
Value
APG have serviced our 17 year old Worcester Bosch boiler for a good few years, at this years service the heat exchanger was corroded and whilst the boiler was still working the engineer doing the service couldn't guarantee that it would continue to do so over the winter. We, therefore, decided to opt for a new boiler and after discussion with APG decided on an ATAG boiler, at a price that we were happy with. On Thursday the 30th September our fitter Harry arrived on schedule and wasted no time, covering our hall carpet, looking at the old boiler and informing us of everything that he would be doing, what services would be off and thanked us for being prepared by having the system turned off ready for him to start. Everything went extremely smoothly with Harry explaining on completion of the job how the new boiler worked and the controls we needed to use. There was only one hiccup in that the thermostatic control for the old system was being used for the new one and unfortunately, the electrician had to call back to sort out a small problem with this, later on, that evening our heating would not come on and we, therefore, left a message for APG as their office was now closed, they returned our call first thing the following morning and within the hour their electrician was here and the problem was sorted. Thank you APG would highly recommend this company their staff are courteous and very efficient.
June & Gary in Lancashire Posted on 01/10/2021 , work completed 30/09/2021
The trader replied (on 22/10/2021)
Thank you so much June and Gary, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide & I am sure Harry will be very pleased with your kind comments. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise. We hope to work with you in the future & thank you once again for your recommendation, from all the Team at APG.
Good workmanship
Customer Service
Quality
Value
I have just had my boiler serviced with a very polite and professional gentleman, he did a very good and thorough job neat and tidy and explained everything all at a good price.
Wendy in Lancashire Posted on 30/09/2021 , work completed 30/09/2021
The trader replied (on 22/10/2021)
Thank you Wendy for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and with our Engineer's workmanship. We look forward to working with you again & thank you once again for your recommendation, from all the Team at APG.
Excellent, Prompt, Proficient Response
Customer Service
Quality
Value
My central heating wasn't working so I called APG who service my boiler annually. They sent out an engineer (along with his trainee) to me the same day in the time frame indicated. The fault was quickly located and repairs effected there and then to restore my heating. Staff were polite and courteous and explained the nature of the job and gave appropriate relevant advice. Prices are always reasonable. Happy to recommend APG.
Customer in Lancashire Posted on 21/09/2021 , work completed 20/09/2021
The trader replied (on 01/10/2021)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and the time frame in which our Engineer was able to restore your heating. We look forward to working with you again and thank you for your continued support and recommendation, from all the Team at APG.