Endorsed by Which?

APG Domestic Services Limited

4.9

492 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
492 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Good service
Customer Service
Quality
Value
Annual boiler service carried out punctually and professionally, as usual. We have used A.P.G. several times without complaint and will continue to do so. They fitted our boiler several years ago and have serviced it annually ever since. Additional work has been carried out for us, mostly to a high standard. We once had a very expensive quote from them but otherwise I would highly recommend. M. Tarry Leyland
Customer in Lancashire Posted on 24/11/2020 , work completed 24/11/2020
The trader replied (on 09/12/2020)
Thank you for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service that we provide and would like to thank you for your continued support. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG
My review
Customer Service
Quality
Value
I recently had my boiler and fire serviced. The young man who carried this out was polite, courteous and highly efficient. He put covers over his shoes and placed a large cloth in front of the fire before carrying out the service, which was very helpful. He explained what he had done regarding the service of the boiler and fire.
Anne from Lancashire Posted on 12/11/2020 , work completed 09/11/2020
The trader replied (on 09/12/2020)
Thank you Anne, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and hope to work with you in the future. Thank you once again from all the Team at APG
Excellent Service for a replacement boiler
Customer Service
Quality
Value
Over a 3 day period Will and James managed to completely remove an old gas fire with back boiler on the ground floor, a hot water cylinder on the first floor, and two tanks in the attic, before installing a new ATAG Economiser 35 Plus Combi boiler in an upstairs bedroom. All works were undertaken with the minimum disruption, in a neat and tidy fashion, to our complete satisfaction. The old fireplace was blocked up and all other areas made good. We have used APG Domestic Services Ltd., several times before, always with the same result. An excellent and value for money service, to be highly recommended. The staff are very helpful and courteous and nothing is too much trouble.
Graham & Judith turner Posted on 10/11/2020 , work completed 30/10/2020
The trader replied (on 09/12/2020)
Thank you so much Mr. and Mrs. Turner for taking the time and trouble to leave a review for us. We are so glad that you are happy with the service we provide and would like to thank you for your continued support. We look forward to working with you again in the future and thank you once again for your recommendation from all the Team at APG
APG all the way
Customer Service
Quality
Value
Recently had a combi boiler fitted after finding that I had a water tank that was leaking. From the first initial investigation into the problem to the expert advice given along with 4 options APG were tremendous. I was informed fully what to expect right from the start and true to their word everything fell into place. The two operatives William & James were courteous, clean & tidy at all times. I cant praise this company enough. No hard selling just good honest people doing an honest job.
Mr Rigby Posted on 22/10/2020 , work completed 20/10/2020
The trader replied (on 09/12/2020)
Thank you so much Mr. Rigby, for taking the time and trouble to leave a review for us. I am sure William and James will be suited that you have given them such a lovely recommendation. We look forward to working with you in the future and thank you once again from all the Team at APG
Great Service, Great Price
Customer Service
Quality
Value
Thank you very much for a great service, everything was fixed quickly and efficiently, we were worried about the costs (having never used the service previously) but this was very reasonable. We will be signing up for the care plan. Best plumbers we have used!
Customer in Lancashire Posted on 19/10/2020 , work completed 16/10/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service we provide. I am sure our plumbers will be very pleased to hear that they are the best you have used & thank you for signing up for our Home Care Plan. Thank you once again, from all the Team at APG
Excellent workmanship
Customer Service
Quality
Value
Excellent workmanship from this company that we have used before, this time to re-fit our cloakroom. The installation date was re-scheduled due the Covid 19 pandemic but we were kept informed and the work was completed on the revised date to a very high standard. All specification was met and the fitter engaged with us every step of the way. Excellent service and workmanship. Thank you.
Customer in Lancashire Posted on 12/10/2020 , work completed 05/10/2020
The trader replied (on 09/12/2020)
Thank you so much for taking the time and trouble to leave a review for us. We are glad to hear that you are happy with the service that we provide and our workmanship. We hope to work with you in the future & thank you once again, from all the Team at APG
Exceptional service and work
Customer Service
Quality
Value
Despite the current circumstances, APG, once again, delivered their exceptional service and workmanship. Yesterday, with no hot water and a leaking boiler, I spoke to a lovely lady at APG just after lunch. By 4 pm an engineer had called, stopped the leak and arranged for an engineer to call this morning to replace a part. Job done! I have used APG for several years and their service, workmanship and professionalism have stood out.
Ann in Lancashire Posted on 27/03/2020 , work completed 27/03/2020
The trader replied (on 12/06/2020)
Thank you Ann, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and that you have used our services for several years. Thank you once again for your Testimonial, we look forward to working with you again in the future, from all the Team at APG.
Senior service
Customer Service
Quality
Value
New combi-boiler & replace radiators add two new radiators for 46yr old system. Excellent staff; work of high quality, very clean and prompt. Excellent product; ATAG combi-boiler was installed replacing existing system boiler, removed lots of pipework and all components of old system. Brickwork repaired when changing boiler was well done and tidy. Biasi radiators (UK made) are very well made, long warranty, great radiators, two new bathroom towel radiators which involved quite a lot of pipework but well worth it. Mother is delighted by quality, standard and by courtesy of installing team; Will, Chris, Marshall and foreman Harry, electrician didn't even have time for a brew - work came first! Would certainly recommend owner, company and products - need seven stars not five. Price quoted was kept; no overages, extra's or oh I forgot to charge you additional charges,
Customer in Chorley Posted on 25/03/2020 , work completed 18/03/2020
The trader replied (on 12/06/2020)
Thank you so much for taking the time and trouble to leave this fantastic review for us. We are delighted to hear that you were happy with our fitting team and I will pass your kind comments on to them. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation, we hope to work with you again in the future.
First class service as always
Customer Service
Quality
Value
The electricians arrived punctually and carried out the work without any fuss. They tidied up after them and did a fantastic job. Very polite
Customer in Lancashire Posted on 14/02/2020 , work completed 13/02/2020
The trader replied (on 28/02/2020)
Thank you so much for taking the time and trouble to leave a review. We are so glad that you are happy with our electrical services, I am sure our electricians will be very pleased with your kind comments. Thank you once again for your testimonial, from all the Team at APG.
GCH Service You Can Trust
Customer Service
Quality
Value
I've used other firms in the past to service my ancient Baxi back boiler who used it as an excuse to suck their teeth and try to make me spend more money. For the last few years, I have used APG and I now have a firm that I trust to do the work properly at a fair price and I am sticking with them. Previously, they serviced the boiler and installed a new timer (that I supplied) promptly, efficiently and at a fair price. This year, they carried out another service and replaced my timer (at my request, mine was too complicated) with a more suitable one. Again, all first class. Then, the day before flying on holiday, an unrelated fault came up. I only had the email address for Mel in accounts but she organised a team to collect a neighbour's key and fix it in my absence so my son returned to a warm house. I got clear advice on what part should be renewed on my return, to prevent a future occurrence, but no additional bill, even though I asked and expected one. I shall have the igniter replaced, and definitely use APG to carry out the work. I highly recommend them, especially if you are vulnerable, alone and worry about unscrupulous traders. APG will see you right.
Customer in Lancashire Posted on 08/01/2020 , work completed 20/12/2019
The trader replied (on 16/01/2020)
Thank you so much, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. We hope to work with you in the future & thank you once again for your recommendation, from all the Team at APG.