Endorsed by Which?

APG Domestic Services Limited

4.9

492 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
492 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Professional
Customer Service
Quality
Value
Professional, polite, pleasant, tidy.New domestic boiler, competitively priced, fitted on agreed day in agreed timescale.Follow up call to ask if all well and were we content with appliance and service provided.sheer professionalism throughout stood out in this day and age above many others.
John, Lancashire Posted on 08/10/2019 , work completed 08/10/2019
The trader replied (on 13/11/2019)
Thank you so much John, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide. Testimonials such as yours help us to show that we can provide what we promise to our customers, which is very important to us. Thank you once again for your recommendation, we hope to work with you in the future, from all the Staff at APG.
Very satisfied with a professional job
Customer Service
Quality
Value
Our experience with APG was very good. We contacted their efficient office staff who arranged a visit by Howard who assessed our needs, gave us very good advice about fitting a shower & screen in our bathroom along with extending tiling on the bathside wall to match what was there. Their quotation wasn’t cheap but neither was the finished product after Callum & colleagues had installed it all. We’re very happy with a wonderful job, which - after a final tweak to finish off the seals around the bath - has more than fulfilled our expectations. We’d certainly return for any further work we need doing - thanks, APG!
Customer in Lancashire Posted on 05/10/2019 , work completed 05/10/2019
The trader replied (on 11/10/2019)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our staff and the service that we provide. Recommendations such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your testimonial, from all the team at APG.
Hassle-free
Customer Service
Quality
Value
A professional service from start to finish.Would definitely recommend.
Jonathan, Lancashire Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 15/11/2019)
Thank you Jonathan, for taking the time and trouble to leave a review for us.Thank you once again for your recommendation, from all the Team at APG.
Booked my boiler in for an annual service
Customer Service
Quality
Value
I booked my boiler in for an annual service (Which I have to admit due to illness had not been done for about 3 years) with Mel who gave me a date and time slot which was about 10 days off. Steve arrived and proceeded to carry out the service during which a leaking automatic air valve had to be changed as it was leaking, the ignitors needed replacing with upgraded units as combustion gases were escaping and then the flue was noticed to be in a corroded state which if it was not replaced meant the boiler had to be turned off until it was replaced and it was the one item Steve did not have with him. However he phoned around and located a new flue which was delivered to him and fitted. When all this work was completed it was well into the evening and past a normal finishing time. All I can say is that I would highly recommend this company to anyone who needs plumbing, heating or electrical work carrying out they go the extra mile for their customers.
Customer in Lancashire Posted on 25/09/2019 , work completed 24/09/2019
The trader replied (on 04/10/2019)
Thank you so much for taking the time and trouble to leave a review, for us. We are delighted that you are pleased with our level of workmanship, and the completed job. Our business is built on reputation, so its great to receive reviews such as yours, that enable us to deliver what we promise and to show that our Staff will do everything they can, to resolve problems as quick & efficiently as possible. We will pass your kind comments on to Steve, who I am sure will be very pleased with this recommendation. We hope to work with you in the future & thank you once again from the whole team at APG
Pleasant workmen, very good work
Customer Service
Quality
Value
This firm is excellent to deal with, no problem too small. They have completed small plumbing works for me efficiently and at reasonable cost. We have just had a new boiler fitted by them. They arrived on time, were very efficient and pleasant. They can be relied upon to do an excellent job and always complete the work to a high standard. This includes the brick work required when holes are knocked into outside walls. We could not recommend them more highly.
Customer Posted on 24/09/2019 , work completed 04/09/2019
The trader replied (on 25/09/2019)
Thank you so much for taking the time and trouble to write a review, for us. We are delighted that you are happy with the service we provide and the standard to workmanship from our Team. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Excellent workmanship
Customer Service
Quality
Value
APG have recently refitted our downstairs toilet - only a small room but required a lot of work (moving of pipes, raising of floor, insulation, etc). We were extremely pleased with the quality of the work and the professionalism of Steve the fitter. Everything was done to a very high standard, with meticulous attention to detail. Wouldn’t hesitate to recommend.
Paul and Margaret, Lancashire Posted on 01/09/2019 , work completed 23/08/2019
The trader replied (on 05/09/2019)
Thank you so much Paul and Margaret, for taking the time and trouble to leave a review for us. We are delighted to hear that you were happy with the service that we provide and the workmanship of Steve, our fitter. Thank you once again for your recommendation, we hope to work with you again, in the future, from all the Team at APG.
Excellent advice.
Customer Service
Quality
Value
Excellent advice & fitting of new CH boiler.
David, Lancashire Posted on 01/09/2019 , work completed 01/09/2019
The trader replied (on 14/10/2019)
Thank you David for taking the time and trouble to leave a review for us.We are delighted that you were happy with your new Boiler installation, from all the Team at APG.
Replacement exterior waste pipe
Customer Service
Quality
Value
I cannot praise this company enough. They do a good job and leave no mess. They are very competent and efficient and the fitters are very pleasant to deal with as are the Reception Staff. They replaced the old waste pipe over the conservatory roof with no problem and took away all the old parts. The fitters are very punctual and carried out the job in spite of very heavy rain showers. This company also replaced our boiler in November 2018 with the same good workmanship, which is why we booked them again. I would recommend them 100%.
Customer in Lancashire Posted on 08/08/2019 , work completed 31/07/2019
The trader replied (on 12/08/2019)
Thank you so much for taking the time and trouble to leave this excellent review for us. We are so thrilled to hear that you are very happy with all our Staff here at APG & their workmanship. Testimonials such as yours prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation & continued support, we hope to work with you again in the future, from all the Team at APG
New boiler fitted
Customer Service
Quality
Value
Decided to get a new boiler rather than keep replacing parts that kept breaking. A quote came through the same day. We thought the quote was very reasonable so we went ahead with it. Great service, all fitted in one day, no mess left and a full explanation on how everything works. We have used this firm a few times now and would definitely recommend. They always turn up on time and usually have the parts on them to fix. Always happy with the service.
Nicola, Lancashire Posted on 30/07/2019 , work completed 29/07/2019
The trader replied (on 31/07/2019)
Thank you so much Nicola, for taking the time and trouble to write a review for us & for your recommendation. We are delighted that you are happy with the service that we provide and with your new boiler installation. Thank you for your continued support & we look forward to working with you in the future, from all the team at APG.
Really professional
Customer Service
Quality
Value
When I was told by my previous central heating maintenance company that my boiler would soon need replacing I asked them to quote. The quote was higher than I had expected and I was not really happy with their service. I therefore sought a local dealer through Which?. I am glad I did and cannot fault APG in any way.
Brian Posted on 22/07/2019 , work completed 09/07/2019
The trader replied (on 26/07/2019)
Thank you Brian, for taking the time and trouble to leave a review for us. We are thrilled that you found us through Which and that you are happy with our Service. Thank you once again and we look forward to working with you in the future, from all the Team at APG.