APG Domestic Services Limited

Having dealt with APG for a number of years, having fitted new boilers to both mine & my parents properties, it was time to service my parents boiler. I arranged with Customer Services for an appointment 9am - 12noon. The engineer duly arrived around half nine, very politely mannered & calm. Explained the procedure & with great efficiency carried out the service. No mess, no clearing up after him & on his way with a cheery goodbye. Excellent service from start to finished.

Following our boiler breakdown a plumber arrived within 4 hours of ringing APG, unheard of these days. The plumber was excellent, diagnosed the problem in minutes and fixed it within 30 minutes. No pressure to upgrade or buy a service contract. A credit to the firm.

Yet another excellent piece of work by APG. They have done plumbing and electrical work for me over the last three years and have always been excellent. The office staff are very obliging and willingly sort any issues. The technicians are highly proficient and professional. Their interaction with me has always been first class, friendly and cooperative.

I have used APG for years. Without fail, they provide an excellent service and are honest and reliable.

We've been with APG for years, wouldn't go anywhere else. The Central Heating boiler stopped working. They squeezed a visit in the same day between calls to have a look and assess. The engineer was brilliant, pleasant and so helpful. Fixed the fault in no time, job done. Hard to imagine a better level of service

Engineer arrived within the timeframe, given introduced himself and got on with the job. Any questions we asked,He answered them. Overall left the area clean as he found it. Filled out the necessary paperwork.

Contacted APG regarding a boiler service after none of the traders I'd contacted via the Worcester Bosch website replied. Booking dealt with efficiently, engineer was prompt, polite and checked things during the service that no other gas engineer has bothered with in my 20 years as a homeowner. Would definitely use APG again.

I had a radiator to be fitted which I had purchased. I called APG and an engineer came out and assessed the work and the radiator was fitted shortly afterwards. The engineer who fit the radiator was a credit to the company. He discussed the best way to fit the radiator with me, was polite and hard working and made sure the room was left clean and tidy. I would highly recommend APG and will certainly use them in future

Our current boiler system was around 35 years old with an old tank hidden in a cupboard upstairs and a boiler around 10 years old in the kitchen that was reaching the end of its usable life. Chris from APG came out to view our old system and explained what options were available to bring our heating and water system into modern times. We chose a Worcester Bosche Combi Boiler which fitted into a small kitchen cupboard hidden away and all brand new pipework and flue. We no longer needed a tank so this was removed and all old materials and boiler were taken away. Once the new system was in place we were given a user demo by their installer who carefully explained what each function did on the boiler. Harry and George of the Installation Team for APG were punctual, knowledgeable and very clean and tidy with their work. Everything was taken away at the end and there was no mess whatsoever for us to clean. We've had the new system in place for a few days now, instant hot water, a far more efficient heat through our radiators and we are really pleased with our investment of a new modern system. I fully recommend APG for their reliability and knowledgeable employees and trust in the work they complete.

Carried out power flush of central heating system and cylinder. All work carried out to agreed schedule and in a very professional manner. Genuine, honest company to deal with, all staff I dealt with a credit to the company. Will definitely use again.