Endorsed by Which?

APG Domestic Services Limited

4.9

464 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Heating contractors

  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
464 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
House Stop-tap Replacement
Customer Service
Quality
Value
House isolation stop-tap was not operative any longer. APG quoted to replace with a new one and make a Lead to Copper pipe connection as required due to property being a 1960's build. Plumber arrived on time and completed work on time.
Customer in Lancashire Posted on 07/06/2023 , work completed 01/06/2023
The trader replied (on 08/06/2023)
Thank you for taking the time and trouble to leave a review for us. We hope to work with you in the future and thank you once again for your recommendation, from all the Team at APG.
Great service and quality
Customer Service
Quality
Value
We always use APG for plumbing and electrical work now. They’re really reliable and professional, and we are always impressed by their work and tidiness. Would definitely recommend.
Customer in Lancashire Posted on 19/05/2023 , work completed 19/05/2023
The trader replied (on 22/05/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide & we look forward to working with you again. Thank you once again for your recommendation & continued support, from all the Team at APG.
Always do an excellent job
Customer Service
Quality
Value
I’ve had a number of plumbing and electrical works done by APG over the years and have always found them to be excellent and would highly recommend them. They are completely reliable - turning up at the agreed date and time, always helpful and friendly, competitive prices and always do a great job.
Customer in Lancashire Posted on 16/05/2023 , work completed 12/05/2023
The trader replied (on 22/05/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide, testimonials such as yours are invaluable to us, as it helps us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you again and thank you for your continued support, from all the Team at APG.
Combi boiler repair
Customer Service
Quality
Value
Issue was very quickly diagnosed and new part ordered. Before the repair, an itemised quotation was forwarded for my approval. One quick phone call was all it took to schedule the repair. The repair was very quick and completed by a very friendly expert. Totally delighted.
Customer in Lancashire Posted on 24/04/2023 , work completed 19/04/2023
The trader replied (on 26/04/2023)
Thank you for taking the time and trouble to leave a review for us. We are very happy to hear that you are delighted with the service we provide & look forward to working with you again, in the future. Thank you once again for your recommendation from all the Team at APG.
All round great service
Customer Service
Quality
Value
Very happy with service and customer care from APG Domestic Services Ltd. Good communication for appointment, arrived on time, great engineer. All in all a five star service.
Michael in Lancashire Posted on 20/04/2023 , work completed 20/04/2023
The trader replied (on 24/04/2023)
Thank you Michael, for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again and thank you once again, from all the Team at APG for your five star review.
Installing a new Worcester Bosch Combi-Boiler & Taps
Customer Service
Quality
Value
APG fitted a new Worcester Bosch combi-boiler after removing my very old gravity fed boiler and all the plumbing in the loft plus the water storage tanks and the copper hot water cylinder. The engineers were very thorough and their expertise was evident as the work progressed. the second day of their visit the new boiler was mounted on the kitchen wall and all connections were made. I had problems with the basin taps in the hall cloakroom and the upstairs bathroom and the engineer advised me to purchase two new sets which I did. The original taps were installed when the house was built so new sets were overdue to be fitted. The new taps were ordered and were fitted within two weeks. Each engineer who visited had specific skills covering heating and plumbing. All the engineers were very polite and cleaned the area after the work was completed. The charges for each of the jobs were very reasonable and I would gladly recommend the services of APG to sort your problems.
Customer in Lancashire Posted on 24/03/2023 , work completed 08/02/2023
The trader replied (on 20/04/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide, testimonials such as yours are invaluable to us, as it helps us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation, we look forward to working with you again, from all the Team at APG.
Boiler Service
Customer Service
Quality
Value
I have used this company for the last five years to service my boiler and I would have no hesitation in recommending them. They are prompt, efficient and fairly priced. I also used them to have a new bathroom suite installed about three years ago and again the work was completed with the minimum of disruption and at a reasonable cost.
Customer in Lancashire Posted on 11/03/2023 , work completed 08/03/2023
The trader replied (on 16/03/2023)
Thank you so much for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide & testimonials such as yours help us to prove that we can deliver what we promise which is very important to us. We thank you for your continued support and look forward to working with you again, from all the Team at APG.
Disappointed
Customer Service
Quality
Value
Requested a service for my electric boiler and was charged £70 to be told it doesn't need one. Why send an engineer in the first place particularly when the boiler itself was supplied by APG and they had my details from when it was installed. This information should have been relayed at the time of booking not after sending the engineer. I accept that call out fees need to be charged but not when the call out could have been avoided. A valve on a radiator was replaced during the visit which isn't included in the £70 but had I known my boiler didn't need servicing, I would have cancelled the visit and fixed the valve myself. When I contacted them to query the price, zero effort was made to appease the situation. Disappointed.
Customer in Lancashire Posted on 11/03/2023 , work completed 05/03/2023
The trader replied (on 16/03/2023)
Dear Customer, We are very sorry to learn you are disappointed with APG. We are aware of your job and whilst we can sense your frustration we do believe APG acted correctly in this instance.
Bathroom Refurbishment
Customer Service
Quality
Value
APG replaced most of our bathroom which had been poorly installed by a different company some years ago. APG understood the problem very quickly and worked hard to provide a sensible solution. APG were professional at all times and the project was successfully completed under very challenging circumstances - extreme weather and product supply complications. We would not hesitate to recommend APG.
Customer in Lancashire Posted on 09/03/2023 , work completed 16/12/2022
The trader replied (on 16/03/2023)
Thank you so much for taking the time and trouble to leave a review for us. Testimonials such as yours are invaluable to us, as it helps us to prove that we can deliver what we promise, which is very important to us. Thank you once again for your recommendation, we look forward to working with you again, from all the Team at APG
Excellent Service
Customer Service
Quality
Value
We have used APG on a number of occasions and have always received an excellent service. The appointment has always been kept, on time and the work carried out efficiently
Customer in Lancashire Posted on 06/03/2023 , work completed 20/02/2023
The trader replied (on 16/03/2023)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again, in the future and thank you once again from all the Team at APG.