APG Domestic Services Limited

I was a bit disappointed with the service. No-one turned up for the first appointment and I had to ring to rearrange. The plumber was over an hour late for the second appointment', which I understand can happen, but I was not contacted with an explanations - I had to ring to check. When the plumber arrived, the job took about 20 minutes. No materials were included but I was charged ÔøΩ65. This seemed a bit excessive for a non-emergency repair.

Used this company as it had so many recommendations AND I've been looking for a reliable person/company to service and fix my condensing boiler since I had it installed 6 years ago. The boiler needed a new pressure relief valve so we called APG and a young man arrived and confirmed the diagnosis, rang for a price and gave us a quote for the work (Part+Labour+VAT). They arranged to come about 7 days later, first thing in the morning. However on that morning they rang to reschedule for later that day. Same young man completed the job promptly and I wrote a cheque, but on examining the invoice when the fitter had gone I realised I'd paid an extra £22 over the quoted price! Rang the company the next day and they called back 2 days later to say there had been a mistake and if I sent another cheque they would cash that instead. So overall I was impressed with the diagnosis and work --just not with the pricing/rescheduling!

We recently had our bathroom completely refurbished and were dreading having fitters in the house for 2 weeks. However, the consideration that the fitters showed for being in our home and the high level of skill they had quickly put our minds at rest. The finished bathroom is an absolute delight and a credit to the firm. We cannot praise them highly enough. We would have no hesitation for using them for any further bathroom work or for any aspect of plumbing and heating.