APG Domestic Services Limited

We had two electricians from APG replacing an original circuit board, installing PIR lights and one or two other things. They carried out all the work in good time, were very neat and tidy, and professional throughout. In particular, though, they were very personable and we were entirely comfortable in having them around the house. APG were a recommendation from a friend and we will certainly be recommending them ourselves.

The work was complex because our house is Victorian, the boiler to be replaced was over thirty years old and the routing of the old pipework was mostly unknown. The work was completed successfully on time and to cost with the minimum of disruption and mess. When necessary, extra resources were brought in to ensure timely completion. Everything was cleaned up and made good afterwards. APG staff were expert, friendly, obliging and considerate. Communications with the company were straightforward and promptly dealt with. I would recommend APG highly and we will continue to use the company for ongoing boiler servicing.

After spending years in a house in which numerous plumbers and central heating experts were not able to solve why our central heating was not working APG were the first to resolve the issue. All the plumbers and staff were helpful, friendly and offered great customer service. We would highly recommend this company.

My old boiler had reached the end of its use and as I have had regular service visits from APG without problems I considered that they would be someone who would install a new boiler without problems too.. I was right as Chris visited my home and recommended a Worcester Bosch and provided a quote.. Yesterday Harry and George arrived bang on time and completed the installation without any fuss..They then checked all the radiators and taps were working and tidied up any mess...They then showed me the boiler and provided tips to check it if it appeared not to be working.. I have used APG for some electrical work and plumbing also and they have always been reliable...on time...and efficient.. They also registered my guarantee for me and I had it with me by the end of the day.. I have also recommended them to friends who have always been satisfied.. John Morris

I have a very old system which APG are happy to work with. I had a service last year and two replacement radiator valves this time. Each time I was matched with the most appropriate engineer for the job. Both were very competent and I have great faith in the company.

An old boiler was removed with all the work that entailed in the process. In addition, a new digital electric fire was placed in the fireplace with the engineer creating a feature surrounding it, to make it look aesthetically pleasing. All the old boiler components and other sundries were removed by APG within a short space of time after removal. Finally APG’s electrical team came to connect up the digital fire to the main electric supply in the house. Overall the work was well coordinated by three different teams in APG, I was very satisfied with the work completed. I appreciate the corporate ethos of APG.

After getting quotes from other traders I settled on APG because they were competitive and Chris’s initial survey was done so professionally and thoroughly. I am so pleased that I did. Harry, James and George arrived promptly and were friendly, polite and super efficient. They kept me informed throughout and made sure that I wasn’t left without heating or hot water for any length of time. The new boiler was fitted into a side outhouse very neatly and my old boiler was removed from the loft without creating any mess. They removed the old flue from the roof and re-tiled the gap, removed surplus pipes from the gable wall and left everywhere clean and tidy. Excellent service! Thank you!

I booked a service appointment with APG and was given a time for the job which suited me. The service engineer, Jimmy, arrived promptly at the specified time and he had a very friendly approach and asked me if I had any problems/faults with the boiler. I told him I was very pleased with the boiler performance and it operated exactly to my requirements. Jimmy explained what he was doing in reply to my questions and overall he was very polite and friendly. He finished the service and completed the details of the service in the Owners Manual for future reference. I find dealing with APG is very good and they provide an excellent service and would recommend them with confidence.

We had Muz out for a boiler service yesterday. He is very professional and has so much knowledge. Gave us some tips for our water usage and how to adjust the thermostat for the hot water but also gave us his honest opinion regarding monthly costs. Very friendly and efficient. Also when calling to make appts the team at APG are also very friendly and helpful. Highly recommend.

Rang this morning 22/01/2024 regarding our central heating boiler pressure loss, was given a same day appointment (there had been a cancellation) , the engineer arrived early in the time slot given, quickly diagnosed the fault (expansion vessel) rectified the fault and explained everything , excellent customer service , thank you !