APG Domestic Services Limited

First class service. APG will definitely be my go to plumbing service from now on. Thanks for your excellent & prompt service.

We've been Gold Star Service customers for a few years now and have got to know the APG team well. It all started with the fitting of a new ATAG boiler, which I have to say has been first rate. Well worth the investment. Thereafter, APG have maintained our Central Heating (CH) system annually, on time, and without fuss. Because our CH system is 38 years old we had APG fit new rad thermostats throughout. All now working perfectly. More recently, we asked them to complete 3 other upgrades i.e. replacement of a kitchen mixer tap, a failed shower-pump replacement and a heated towel rail replacement. All three jobs had constraints and needed shared thinking on how to address them. I found the managers and staff were really helpful in this regard. It took a little time to get things organised, but the combination of skills and positive attitude has won the day. My wife and I have no hesitation in recommending APG as a provider of choice. Well done and thanks to all, especially to the two Chris's, Darren and Les.

Excellent & very professional service by very knowledgeable; flexible; friendly, honest and hardworking professionals. They removed a very old boiler at my parents house; relocated & replaced it with a new much more efficient boiler, with wireless control. We were kept informed of progress and had the water back on during the afternoon of the first day. They also responded very promptly to an out of hours query over the weekend, which is very reassuring. Very glad we chose APG and would certainly recommend them without hesitation.

Can't say a bad word - from the quote by Chris to arranging the installation was all a very smooth process. Our previous boiler had been purchased 18 years ago so I think we had definitely had our moneys worth! The guys who came on both days were very efficient, courteous and cleaned up after they had left. We had one previous quote from a large well known company which was almost twice the price! So glad we went with APG and would certainly recommend them without hesitation

Satisified with work completed on faulty gas pipes however I was left without gas for over 2 weeks due to the engineer being off sick and then not turning up, had to chase up several times !

My boiler went bust suddenly. Within a week Chris came out and priced the job and it was fitted. What was impressive was the finish - most workman don't know what that word means. The two fitters fixed a three way arm and join two pipes together outside, which made it look much better - I didn't even need to ask. The electrician, at my request, put the fuse switch under the boiler, an unusual request, but which gave me more cupboard space. The holes of the old boiler were filled with concrete without asking. The boiler was place higher than normal at my request. They always tidied up, and removed all rubbish/unused parts. The computerised timer applications were explained clearly and curteously, important when you are 73. There was no drama, the fitters just got on with their job. And they praised my choice of an ATAG boiler, definitely not the cheapest, but the only one now with metal inner moving parts. Thus an 18 year parts and labour warranty is a really good deal (not something I usually pay for). I don't expect to ever have to buy another one before I pass. What were the most reliable brands now use plastic moving parts - they often break after 5 years. All in all, a good experience, I would recommend the workers to all of you.

APG called out promptly to initially look and possible repair the problem with my boiler. After a second call-out (the next day) the diagnosis was a power flush of the boiler circuit would resolve the problem. The was system was cleaned out (6 hours with a power flush) on the scheduled date and now works fine. My system is linked to a wood burning boiler and the heating companies I called, did not want to know but for APG it was no problem! Highly recommend this company!

This was our first time using APG. Our boiler faulted during the night, leaving us without heating or hot water. We were under some pressure to get a fix/ replacement as quickly as possible due to having a 1 week old baby in the house and it still being winter. We rang APG when they opened and within a couple of hours we had an engineer at the house. They replaced the pressure valve and the heat exchanger, getting us back up and running the same day. The engineers were very efficient, tidy and talked us through the problems, showing us the parts which had failed. The communications through the office team were faultless, keeping us up to date with the engineer's ETA and sending through any necessary paperwork. The price was far lower than we were expecting. We will certainly use APG as our first port of call going forward.

After 24 years of service, we decided that our Baxi Solo 50PF needed replacing. After a bit of research, we found that APG offered a decent quote to fit a new Worcester Bosch boiler and pump. The plumber (James) arrived on time and an electrician from APG came later and did the wiring. The whole job was completed in a day and the system was successfully commissioned after balancing and flushing. Because the boiler was very different from the Baxi, the flue exit needed to be altered slightly, which required a couple of bricks to fill in the gaps. Luckily, we had several matching bricks on hand, and the fitter did a great job sealing the gaps.

Phoned up with a central heating system not heating the downstairs radiators. Luckily they had a slot the very next day. The engineer came, diagnosed the problem, fitted a new valve actuator and had heat in the house within 15 minutes....all while also diagnosing another problem with an engineer on another job. Quite impressive!

Polite & friendly engineers. Cost of repair was reasonable. Rang for assistance Friday at 10:30am, engineer arrived at 3:30pm.. Many thanks..

use APG for all things boiler related for my home, my Mum's, and my buy to let. consistently very good to deal with and reliable.

I had matt visit o check the pressure in the boiler , he was very professional and very caring and keen to go through the steps and went well out of his way

My boiler went into error mode, leaving us without heating or hot water. APG sent someone the same day, and diagnosed a blocked condensate pipe ( not frozen). He returned within the hour with the tools to clear the blockage. The boiler is working and very grateful. I find APG to be very professional. It is easy to contact them as your call goes through to the office. Courteous, friendly staff book you in and they always turn up when agreed.

APG are a great firm to deal with. They are always professional, efficient and knowledgeable. Engineers arrive on time and you know the job will be done expertly. Rates are reasonable for a proper job.

This time only a regular service but came on time and always work tidily and offered advice on settings etc.

Boiler problem reported at midday on 23 December. Attended and repaired by 2pm the same day. Outstanding service, wouldn't use anyone else.

From making an appointment to arrange a quotation, to the completion of the installation of our new boiler, we were totally impressed with the professional and friendly manner APG conducted the installation. They replaced a 35 year old Baxi System wall mounted boiler in our kitchen, with a Worcester Bosch Combi into our airing cupboard. Harry and George were absolutely brilliant throughout the two days of the installation and were very diligent in all aspects of their work. Chris who provided our quotation was excellent in arranging our installation date and being present at the end to answer any questions and help with setting up the wireless thermostat, etc. Many thanks to everyone at APG for making our boiler replacement a seamless experience.

The boiler and gas fire service was completed thoroughly and efficiently by a polite and friendly engineer who fielded questions and advised most helpfully. I have used APG for several years and each time been impressed (after a few previous plumber disasters!!). Highly recommend

We have previously used APG for electrical work and, based on our very positive experiences then, have just had them in to do some minor plumbing jobs. As before, prompt, efficient service at a reasonable price. Would certainly recommend.

After our elderly boiler ‘died’ we had excellent service from APG. Attending on time, giving accurate advise as to options for a new boiler, accurate quotes then timely arrangement of fitting of new boiler. The work itself was performed diligently and efficiently by James who ensured everything was working after the fitting. An excellent service overall.

I had my boiler and fire serviced by Reece. He arrived on time and was very friendly and explained what was needed. Clean and tidy job.

APG are a top company, we have just had a new Boiler fitted over the last 2 days. Darren ensured everything was correctly done and went beyond what you would expect. Explained what the plan was and tidied up properly afterwards. Head and shoulders above any of the National Gas companies. Also a few years ago APG fitted Solar Panels and it was just a professional, Highly recommended.

I have used the services of APG a number of times for heating and electrical work. The first thing you notice is that they turn up when they say they will, which in itself is a rarity. The engineers are always friendly, knowledgeable and are happy to explain what they are doing and why they are doing it. This last visit was to service the boiler and identify and rectify an issue with the boiler, which was thoroughly undertaken by Jimmy and resulted in a fully working system.

We needed a couple of new radiators piping and fitting, a job we knew would not be straightforward. They quoted and could do the work in a couple of weeks time. Arrived on time and set to work, as we already knew, the work would create a lot of mess and dust but they tried everything to minimise this. Work was completed on time and the guys did a fantastic job of cleaning the area affect. The radiators tested and worked great and also look great. Really couldn't fault them and would highly recommend.