Endorsed by Which?

APG Domestic Services Limited

4.9

528 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Aug 2020

About

Welcome to APG Domestic Services Ltd. We have been providing reliable heating, plumbing and electrical services for over 22 years for customers in Lancashire.

We are proud that our customers regularly tell us that we are a reliable and trustworthy company.

Our business has been built on recommendations. It’s the reason that we now have a team of 27 employees all trained to the highest standards. This means we are always able to give priority to emergency calls. Although to us, every call is a priority.

Our aim is to be a company who are a pleasure to deal with, and as part of this we are constantly looking for ways to improve our Customer Service

 * Which? Certified trusted trader
 * Over 90% of our business is from referrals
 * Efficient energy systems = £££’s saved on fuel bills

All this backed up by our APG assurance promise. We always stand by our work

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Boiler repair
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Heating contractors

    • Automated Heating
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Renewable energy

    • Air source heat pumps
    • Battery storage
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • More Services

    • renewable energy

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
528 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Cleaning a ‘short cycling’ boiler
Customer Service
Quality
Value
APG called out promptly to initially look and possible repair the problem with my boiler. After a second call-out (the next day) the diagnosis was a power flush of the boiler circuit would resolve the problem. The was system was cleaned out (6 hours with a power flush) on the scheduled date and now works fine. My system is linked to a wood burning boiler and the heating companies I called, did not want to know but for APG it was no problem! Highly recommend this company!
Customer in Lancashire Posted on 03/03/2025 , work completed 27/02/2025
The trader replied (on 14/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. Testimonials such as yours help us to prove that we can deliver what we promise, which is very important to us. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Fast, efficient boiler repair
Customer Service
Quality
Value
This was our first time using APG. Our boiler faulted during the night, leaving us without heating or hot water. We were under some pressure to get a fix/ replacement as quickly as possible due to having a 1 week old baby in the house and it still being winter. We rang APG when they opened and within a couple of hours we had an engineer at the house. They replaced the pressure valve and the heat exchanger, getting us back up and running the same day. The engineers were very efficient, tidy and talked us through the problems, showing us the parts which had failed. The communications through the office team were faultless, keeping us up to date with the engineer's ETA and sending through any necessary paperwork. The price was far lower than we were expecting. We will certainly use APG as our first port of call going forward.
Customer in Lancashire Posted on 27/02/2025 , work completed 26/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Testimonials such as yours help us to prove that we can deliver what we promise which is very important to us. Thank you once again for your recommendation, from all the Team at APG.
Traditional Boiler & Pump Renewal
Customer Service
Quality
Value
After 24 years of service, we decided that our Baxi Solo 50PF needed replacing. After a bit of research, we found that APG offered a decent quote to fit a new Worcester Bosch boiler and pump. The plumber (James) arrived on time and an electrician from APG came later and did the wiring. The whole job was completed in a day and the system was successfully commissioned after balancing and flushing. Because the boiler was very different from the Baxi, the flue exit needed to be altered slightly, which required a couple of bricks to fill in the gaps. Luckily, we had several matching bricks on hand, and the fitter did a great job sealing the gaps.
Customer in Lancashire Posted on 20/02/2025 , work completed 14/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure that James will be happy to receive a mention, in your recommendation. We look forward to working with you in the future and thank you once again from all the Team at APG, for your testimonial.
Superb service
Customer Service
Quality
Value
Phoned up with a central heating system not heating the downstairs radiators. Luckily they had a slot the very next day. The engineer came, diagnosed the problem, fitted a new valve actuator and had heat in the house within 15 minutes....all while also diagnosing another problem with an engineer on another job. Quite impressive!
Customer in Posted on 14/02/2025 , work completed 13/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Not Hot water?
Customer Service
Quality
Value
Polite & friendly engineers. Cost of repair was reasonable. Rang for assistance Friday at 10:30am, engineer arrived at 3:30pm.. Many thanks..
Customer in Lancashire Posted on 10/02/2025 , work completed 07/02/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you in the future. Thank you once again, from all the Team at APG.
Reliable
Customer Service
Quality
Value
use APG for all things boiler related for my home, my Mum's, and my buy to let. consistently very good to deal with and reliable.
Customer in Lancashire Posted on 30/01/2025 , work completed 28/01/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you again. Thank you for your continued support from all the Team at APG.
Superb work fast and reliable
Customer Service
Quality
Value
I had matt visit o check the pressure in the boiler , he was very professional and very caring and keen to go through the steps and went well out of his way
Customer in Lancashire Posted on 22/01/2025 , work completed 22/01/2025
The trader replied (on 04/03/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and look forward to working with you again in the future.
Prompt, emergency service
Customer Service
Quality
Value
My boiler went into error mode, leaving us without heating or hot water. APG sent someone the same day, and diagnosed a blocked condensate pipe ( not frozen). He returned within the hour with the tools to clear the blockage. The boiler is working and very grateful. I find APG to be very professional. It is easy to contact them as your call goes through to the office. Courteous, friendly staff book you in and they always turn up when agreed.
Customer in Lancashire Posted on 11/01/2025 , work completed 08/01/2025
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear you are happy with the service we provide and look forward to working with you in the future. Thank you once again for your kind words and continued support from all the Team at APG.
Professional service
Customer Service
Quality
Value
APG are a great firm to deal with. They are always professional, efficient and knowledgeable. Engineers arrive on time and you know the job will be done expertly. Rates are reasonable for a proper job.
Customer in Lancashire Posted on 08/01/2025 , work completed 07/01/2025
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a review for us. We look forward to working with you in the future and thank you for your continued support, from all the Team at APG.
Always Professional
Customer Service
Quality
Value
This time only a regular service but came on time and always work tidily and offered advice on settings etc.
Customer in Lancashire Posted on 07/01/2025 , work completed 07/01/2025
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you in the future, from all the Team at APG.
Outstanding in every way.
Customer Service
Quality
Value
Boiler problem reported at midday on 23 December. Attended and repaired by 2pm the same day. Outstanding service, wouldn't use anyone else.
Customer in Lancashire Posted on 23/12/2024 , work completed 23/12/2024
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted that you are happy with the service we provide and look forward to working with you in the future. Thank you once again for your recommendation, from all the Team at APG.
Boiler Replacement
Customer Service
Quality
Value
From making an appointment to arrange a quotation, to the completion of the installation of our new boiler, we were totally impressed with the professional and friendly manner APG conducted the installation. They replaced a 35 year old Baxi System wall mounted boiler in our kitchen, with a Worcester Bosch Combi into our airing cupboard. Harry and George were absolutely brilliant throughout the two days of the installation and were very diligent in all aspects of their work. Chris who provided our quotation was excellent in arranging our installation date and being present at the end to answer any questions and help with setting up the wireless thermostat, etc. Many thanks to everyone at APG for making our boiler replacement a seamless experience.
Customer in Lancashire Posted on 02/12/2024 , work completed 19/11/2024
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a glowing review for us. I am sure Chris, Harry and George will be thrilled with your kind words. Reviews such as yours help us to prove that we can deliver what we promise, which is very important to us and helps us to attract possible future Customers. We look forward to working with you in the future & thank you once again for your continued support, from all the Team at APG.
Reliable, efficient and expert service
Customer Service
Quality
Value
The boiler and gas fire service was completed thoroughly and efficiently by a polite and friendly engineer who fielded questions and advised most helpfully. I have used APG for several years and each time been impressed (after a few previous plumber disasters!!). Highly recommend
Customer in Lancashire Posted on 20/11/2024 , work completed 19/11/2024
The trader replied (on 20/01/2025)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you in the future and thank you once again for your continued support, from all the Team at APG.
Highly recommended
Customer Service
Quality
Value
We have previously used APG for electrical work and, based on our very positive experiences then, have just had them in to do some minor plumbing jobs. As before, prompt, efficient service at a reasonable price. Would certainly recommend.
Customer in Lancashire Posted on 15/11/2024 , work completed 12/11/2024
Boiler fitting
Customer Service
Quality
Value
After our elderly boiler ‘died’ we had excellent service from APG. Attending on time, giving accurate advise as to options for a new boiler, accurate quotes then timely arrangement of fitting of new boiler. The work itself was performed diligently and efficiently by James who ensured everything was working after the fitting. An excellent service overall.
Customer in Lancashire Posted on 15/11/2024 , work completed 08/11/2024
The trader replied (on 20/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure James will be thrilled you mentioned his name. We look forward to working with you in the future and thank you once again for your recommendation, from all the Team at APG.
Good job and great advice
Customer Service
Quality
Value
I had my boiler and fire serviced by Reece. He arrived on time and was very friendly and explained what was needed. Clean and tidy job.
Customer in Lancashire Posted on 12/11/2024 , work completed 11/11/2024
The trader replied (on 20/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and I am sure Reece will be thrilled that you have mentioned his name. We look forward to working with you again in the future and thank you once again for your testimonial, from all the Team at APG.
OUTSTANDING WORK CARRIED OUT
Customer Service
Quality
Value
APG are a top company, we have just had a new Boiler fitted over the last 2 days. Darren ensured everything was correctly done and went beyond what you would expect. Explained what the plan was and tidied up properly afterwards. Head and shoulders above any of the National Gas companies. Also a few years ago APG fitted Solar Panels and it was just a professional, Highly recommended.
Customer in Lancashire Posted on 31/10/2024 , work completed 30/10/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with our services and would like to thank you once again, for your continued support, from all the Team at APG.
Efficient, thorough and great value
Customer Service
Quality
Value
I have used the services of APG a number of times for heating and electrical work. The first thing you notice is that they turn up when they say they will, which in itself is a rarity. The engineers are always friendly, knowledgeable and are happy to explain what they are doing and why they are doing it. This last visit was to service the boiler and identify and rectify an issue with the boiler, which was thoroughly undertaken by Jimmy and resulted in a fully working system.
Customer in Lancashire Posted on 23/10/2024 , work completed 22/10/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service that we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Perfect work
Customer Service
Quality
Value
We needed a couple of new radiators piping and fitting, a job we knew would not be straightforward. They quoted and could do the work in a couple of weeks time. Arrived on time and set to work, as we already knew, the work would create a lot of mess and dust but they tried everything to minimise this. Work was completed on time and the guys did a fantastic job of cleaning the area affect. The radiators tested and worked great and also look great. Really couldn't fault them and would highly recommend.
Customer in Lancashire Posted on 18/10/2024 , work completed 17/10/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide. We look forward to working with you again in the future and thank you once again for your recommendation, from all the Team at APG.
Fast turnaround for a small water heater repair
Customer Service
Quality
Value
I contacted APG on behalf of my elderly father for them to check out and repair a problem to his electric water heater. I was easily able to sort out a visit time for their engineer and they were prompt and punctual in visiting my father's home. A minor repair was needed and carried out then and there. All round excellent service.
Customer in Lancashire Posted on 17/10/2024 , work completed 16/10/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Effecient and friendly service.
Customer Service
Quality
Value
A first class service. Highly recommended.
Customer in Lancashire Posted on 30/09/2024 , work completed 30/09/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you would highly recommend APG, we look forward to working with you in the future and thank you once again, from all the Team at APG.
Small plumbing repair job
Customer Service
Quality
Value
My bathroom waste pipes were leaking outside the property. Les replaced some of the connections. Was only a 10-15min job so the price originally quoted was reduced significantly for which I was grateful. Had to wait for inspection, quote and acceptance but it was worth it to get a competant job done. APG are my "go to" firm for all heating, electrical and plumbing jobs. Wish I had found them years ago.
Customer in Lancashire Posted on 30/09/2024 , work completed 27/09/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Friendly and efficient.
Customer Service
Quality
Value
I have always had a friendly and efficient response when calling APG. Their engineers work tidily, know their stuff, and are helpful and informative, and are always thorough in their safety checks. I get the clear impression that they believe in investing in good customer relationships, and their pricing is competitive.
Customer in Lancashire Posted on 29/09/2024 , work completed 25/09/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Testimonials such as yours help us to prove that we can deliver what we promise. Thank you once again for your recommendation, from all the Team at APG.
Great job - 1st class service
Customer Service
Quality
Value
Very impressed by the prompt response to my enquiry and the speedy completion of the work. It was only a small job (tap replacement in my elderly father's kitchen) and it made such a refreshing change to find a reliable company which was actually willing to take on the work, despite being located quite some distance away. The admin staff were lovely and communicated with me in a timely manner, and the guy who did the work was on time, polite and efficient. I will be recommending this company to friends and neighbours.
Customer in Lancashire Posted on 20/09/2024 , work completed 19/09/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again, in the future. Thank you once again for your recommendation, from all the Team at APG.
Great work
Customer Service
Quality
Value
We had two electricians from APG to hang a TV and chase cables into living room wall, as well as new sockets to downstairs rooms. They carried out all the work in good time, were very neat and tidy, and professional throughout. I had found APG online and picked them due to their great reviews. I have already booked them in for new radiators and in the process of obtaining a quote for new lights! A very happy customer and won’t hesitate in recommending them to friends and family.
Customer in Lancashire Posted on 12/09/2024 , work completed 06/09/2024
The trader replied (on 05/11/2024)
Thank you for taking the time and trouble to leave a review for us. We are delighted to hear that you are happy with the service we provide and we look forward to working with you again. Thank you once again for your recommendation, from all the Team at APG.