Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

462 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
462 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fantastic Service
Customer Service
Quality
Value
Matthew arrived on time and fitted a replacement foot to the Samsung washing machine. Using state-of-the-art technology, he was able to get the machine completely level and then helped me to fit and secure the tumble dryer to the top of the washing machine. He was the ultimate professional, and I have no hesitation in recommending his services.
Customer in Cornwall Posted on 15/07/2025 , work completed 09/07/2025
Samsung TV repair
Customer Service
Quality
Value
The repair guys technician was friendly, polite, and knowledgeable; he answered all my questions. If I need a service outside of warranty periods, I will use this company!
Customer in Cornwall Posted on 14/07/2025 , work completed 14/07/2025
Very friendly
Customer Service
Quality
Value
Repair guys were appointed by my insurance company. I needed a new door and hinge, which was ordered and fitted within a week. Matthew was pleasant, friendly, polite, and professional. He fitted the new door in good time and did a great job. He was inclusive of my 3-year-old daughter, trying to help. He rang and asked if it was ok to fix my washing machine 3 hours earlier than scheduled, which for me was fantastic, means I can carry on with my day without having to wait for the repair. All round great job!
Customer in Devon Posted on 11/07/2025 , work completed 11/07/2025
Mending television ref 6342
Customer Service
Quality
Value
Very satisfied with Craig ,very punctual and helpful kept to his word from first coming out and ordering the part . would recommend the repair guys thank you .
Customer in Cornwall Posted on 10/07/2025 , work completed 10/07/2025
Effective repair
Customer Service
Quality
Value
Very polite staff on the phone and in person. Kieran was very helpful and pleasant and carried out the repair swiftly and efficiently. The communication was partially good regarding arrival times.
Customer in Cornwall Posted on 08/07/2025 , work completed 01/07/2025
Samsung washing machine repair
Customer Service
Quality
Value
Matthew messaged to give an arrival time, and he was bang on time. Professional and courteous, all fixed in a timely manner.
Customer in Cornwall Posted on 08/07/2025 , work completed 08/07/2025
Excellent service from Kieren
Customer Service
Quality
Value
Excellent service from Kieren who came to fix my washing machine. He arrived on time, was very efficient, knowledgeable and friendly. I would highly recommend engineer Kieren for any of your white goods repairs!
Customer in Plymouth Posted on 05/07/2025 , work completed 26/06/2025
Fantastic work
Customer Service
Quality
Value
Had Matthew come out this afternoon and fix my tumble dryer. He done a fantastic job and a lovely bloke and very chatty. Would definitely recommend.
Customer in Devon Posted on 05/07/2025 , work completed 05/07/2025
Work done in the said time
Customer Service
Quality
Value
Very helpful from the start Craig phoned to say he would be earlier than expected, if that was ok, very friendly and made sure that everything was to our satisfaction before he left
Customer in Cornwall Posted on 03/07/2025 , work completed 03/07/2025
Kieran and Darren were lovely
Customer Service
Quality
Value
I spoke to Darren on the phone, who was extremely helpful and a pleasure to deal with. Kieran came to repair my washing machine. He was very efficient, knowledgeable, and friendly. Even took the time to speak to my daughter. Very happy with the service received. Many thanks to both.
Customer in Devon Posted on 02/07/2025 , work completed 26/06/2025