Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

495 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
495 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
It's working!
Customer Service
Quality
Value
Matthew was pleasant, informative, fixed the washing machine, and entertained my father-in-law with a football rivalry! Thanks
Customer in Cornwall Posted on 02/09/2025 , work completed 02/09/2025
Fantastic
Customer Service
Quality
Value
Craig from the repair guy was absolutely amazing he was so friendly and explained everything to me he was always on time and his work is second to none
Customer in Plymouth Posted on 29/08/2025 , work completed 29/08/2025
Professional, Reassuring, and Extremely Thorough
Customer Service
Quality
Value
Matthew was incredibly thorough and informative when inspecting my washing machine after it began to smoke. I was understandably anxious about the potential danger of using it in my family home, but thanks to Matthew’s detailed safety checks, clear explanations, and reassuring advice, I now have complete confidence that the machine is safe to use (it turned out to be user error). I highly recommend Matthew, he’s highly skilled, professional, helpful and extremely knowledgeable, especially with after advise on the machine for future use.
Customer in Devon Posted on 27/08/2025 , work completed 27/08/2025
Helpful and informative
Customer Service
Quality
Value
Matthew arrived on time and was very helpful and informative. Gave great advice on future use and care of our washing machine. Thank you Repair Guys!
Customer in Devon Posted on 22/08/2025 , work completed 22/08/2025
Excellent Service.
Customer Service
Quality
Value
Right from the first communication with this company, the service we’ve received has been excellent. They’ve kept us informed every step of the way. Craig carried out the repair to a very high standard and was helpful and friendly throughout. The company has been marvellous. Very professional and knowledgeable. Highly recommended. Thank you, Craig.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Great service
Customer Service
Quality
Value
The collection and delivery of my 77-inch TV was excellent. I was kept updated through the repair process. It was a 2-week-old OLED with a blown power module. All replaced and a new power lead supplied.
Customer in Cornwall Posted on 20/08/2025 , work completed 20/08/2025
Great service
Customer Service
Quality
Value
Very punctual and polite, came out twice as I had to order parts, but the oven was fixed within a week. Hopefully, he will fix my oven again if ever needed to
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025
Happy
Customer Service
Quality
Value
A lovely man from repair guys, initially couldn't get the fault to activate, but persevered and now knows what he needs to order.
Customer in Devon Posted on 20/08/2025 , work completed 19/08/2025
Above and beyond
Customer Service
Quality
Value
Highly professional service. Arrival time confirmed the day before and in advance of arrival. Exceptionally helpful. Highly recommended
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025
Excellent and Efficient Service: Highly Recommended
Customer Service
Quality
Value
Super-efficient service, from the friendly and helpful gentleman who booked the repair on the telephone to Matthew, the engineer, who was exceptionally knowledgeable and helpful. The unusual fault was identified quickly, temporarily repaired and the replacement part ordered and fitted within the week; the most hassle-free repair we have experienced in a long time and for a very reasonable charge. Highly recommended!
Customer in Somerset Posted on 14/08/2025 , work completed 14/08/2025