Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

365 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
365 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
These guys were called out by Richer Sounds to fix my TV. Very prompt service. I was kept informed throughout every step of my repair( including where parts were ordered, their arrival and completion) I was given a time frame for everything and always kept informed of any developments. My TV is back, fixed and looking at the paperwork has been given a full service. I would not hesitate to use this company again. All of this and I never left my home either .
Steve in Plymouth Posted on 24/01/2023 , work completed 24/01/2023
Excellent service
Customer Service
Quality
Value
The Repairguys attended on behalf of Richer Sounds, from whom I'd bought our television in 2019. Quick and accurate diagnosis, effective repair. They did what they said they would when they said and would. Highly recommended. And thanks to Richer Sounds' six-year guarantee, there was nothing to pay.
Customer in Plymouth Posted on 22/01/2023 , work completed 17/01/2023
Excellent service
Customer Service
Quality
Value
The Repairguys have been out to us twice now. Once for our washing machine and just recently to fix our tumble dryer. They have always been very courteous, professional and sorted our issues out swiftly. Great service
Customer in Cornwall Posted on 21/01/2023 , work completed 19/01/2023
Brilliant
Customer Service
Quality
Value
Can’t praise Scott highly enough. Came to fix my tv (under warranty) which needed a new main board. He phoned to let me know he was on his way, and arrived when he said he would. Friendly and polite, and did the work speedily and efficiently. Wouldn’t hesitate to use again.
Carole in Devon Posted on 20/01/2023 , work completed 20/01/2023
Amazing!
Customer Service
Quality
Value
Quick and excellent service with experienced engineers who are reassuring and helpful. Cannot praise them enough, they go above and beyond for customer service.
Customer in Devon Posted on 16/01/2023 , work completed 16/01/2023
Outstanding service after Xmas tv smash
Customer Service
Quality
Value
What can I say... My grand babies stayed over Xmas and a toy hit my TV and broke the screen and I spoke to these guys on the 28th picked my TV up on 30th which I thought it would take a week but nope outstanding time scale and camr back like new today what more can I ask for perfect service by ones that understand how you feel to be without something you need to for to long Well done guys thank you so much
Customer in Plymouth Posted on 06/01/2023 , work completed 06/01/2023
Great Service and Great People
Customer Service
Quality
Value
My Sony tv broke down last month (Nov) and I was fortunate that it was still under warranty and would be replaced with a like for like tv. The Repair Guys operate on behalf of Sony and the whole team were professional, efficient and friendly. The face-to-face service/installs was backed up by the very effective communications, phone calls/texts, all keeping me updated on delivery dates/times. My experience was faultless and I’d highly recommend them!
Customer in Devon Posted on 28/12/2022 , work completed 12/12/2022
Repair of hob
Customer Service
Quality
Value
John was very polite, arrived on time, very friendly and tidy. Cleaned up after himself. Very happy.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/12/2022
Washing Machine Repair.
Customer Service
Quality
Value
Matthew came from the Repair Guys he was very pleasant and listened to my problems with the machine. He worked hard and soon came up with solutions to repair the faults. He ordered some new parts which came within a few days. Returning on Saturday evening after having worked over on Exmoor all day and getting stuck in the snow. He stripped the machine down and fitted the new Bushes and also unblocked the softener compartment. Checking the machine over carefully before he went home. He left a contact number in case I had any concerns. I am very satisfied with his work and would recommend him in the future. Thank you very much Matthew!
Customer in Devon Posted on 19/12/2022 , work completed 17/02/2022
Quick and efficient service
Customer Service
Quality
Value
We had a repair arranged within 5 working days and our freezer was fixed quickly and efficiently, friendly service.
Customer in Somerset Posted on 15/12/2022 , work completed 15/12/2022