Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

504 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
504 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great work and done fast
Customer Service
Quality
Value
Mathew the repair guy went above and beyond it fix the problem straight away he came within the time lot
Customer in Devon Posted on 12/09/2025 , work completed 12/09/2025
Repair Of T.V
Customer Service
Quality
Value
The technician was competent, carried out the work quickly and efficiently and was very courteous.
Which? Trusted Traders Consumer Posted on 12/09/2025 , work completed 04/09/2025
Great Job
Customer Service
Quality
Value
Excellent communication throughout, with regular updates on his arrival time. He worked efficiently and demonstrated clear pride in the quality of his work.
Customer in Cornwall Posted on 11/09/2025 , work completed 09/09/2025
Fridge freezer repair
Customer Service
Quality
Value
Kieren from samsung came out and placed the door of our freezer compartment abd also very kindly changed the hinges to the other side. This was not on his job sheet, but he kindly did it for us. Very please with the outcome. Thank you.
Customer in Plymouth Posted on 11/09/2025 , work completed 08/09/2025
Excellent service, quick and professional
Customer Service
Quality
Value
Really excellent call out, the engineer knew his stuff and dealt with the problem very swiftly and professionally
Customer in Devon Posted on 10/09/2025 , work completed 10/09/2025
Working in the Dark - The Repair Guys
Customer Service
Quality
Value
Matthew kept me informed of when he’d arrive, which was really helpful. He had to work in the dark as there was a power cut. He got straight on with mending my cooker, which had two problems, and he fixed them both quickly. He also repaired the cooker light, which I hadn’t even reported. Can’t fault his service. The whole process was easy.
Customer in Devon Posted on 05/09/2025 , work completed 03/09/2025
Washing machine repair
Customer Service
Quality
Value
Our repair engineer, Matthew, turned up promptly and was ready to effect the repair. Throughout his visit, he explained his process and the overall repair. The job was completed within the time he stated, and the washing machine was fully serviceable on completion of his work. When Matthew was finished, he tidied up after himself. Matthew was friendly throughout his visit, and I recommend him to friends and family.
Customer in Somerset Posted on 05/09/2025 , work completed 04/09/2025
First class service
Customer Service
Quality
Value
Communication good, arrived promptly despite it being difficult to find! Repair carried out efficiently and quickly, very tidy and careful with my property Would definitely recommend
Customer in Devon Posted on 05/09/2025 , work completed 05/09/2025
Excellent from first communication to completed repair
Customer Service
Quality
Value
From my first contact with the repair guys to fixing my washing machine they could not have been more helpful. In my view they went far beyond what was required of them. The repair was arranged quickly and to suit my availability. The engineer Pete arrived on time, was very polite, knowledgeable and very efficient in diagnosing the problem and fixing the machine. Would highly recommend this company
Customer in Devon Posted on 03/09/2025 , work completed 03/09/2025
It's working!
Customer Service
Quality
Value
Matthew was pleasant, informative, fixed the washing machine, and entertained my father-in-law with a football rivalry! Thanks
Customer in Cornwall Posted on 02/09/2025 , work completed 02/09/2025