Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

337 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Repair to LG TV
Customer Service
Quality
Value
Craig came out and diagnosed my LG TV needed a new main board as the HDMI sockets where not working correctly. One week later he turned up with the replacement part a very quickly replaced it checked my TV was working and cleaned up. Very good service
Customer in Cornwall Posted on 01/08/2024 , work completed 01/08/2024
Washing machine repair
Customer Service
Quality
Value
First class and prompt response to my repair problem. When i contacted Repairguys, they suggested I try to save myself the cost of calling them out by advising me on what I might be able to do myself. When that didn't work, they explained to me in detail what they could do and how much it would cost. As a result they came out that morning and quickly sorted out the problem. Would recommend them in terms of professionalism, honesty and thoroughness.
Customer in Devon Posted on 29/07/2024 , work completed 29/07/2024
Great Service - recommended
Customer Service
Quality
Value
My Oleg TV packed up and Craig came out and diagnosed the power board had packed up. The following week he returned, fixed the TV, cleaned the screen, and set up the TV and sound bar before he left. All with a cheerful attitude.
Customer in Devon Posted on 26/07/2024 , work completed 26/07/2024
Awesome service
Customer Service
Quality
Value
I had a damaged door on my Samsung freezer and the service I was given by Hayden from the Repair guys was sublime. He could not have been more helpful, polite and did an excellent job in replacing the door. Please can you give him some recognition for an excellent job done!!!
Customer in Devon Posted on 24/07/2024 , work completed 23/07/2024
Excellent service
Customer Service
Quality
Value
We had under warranty repair needed for a Samsung washing machine. The initial fix didn’t solve the issue but they promptly returned and diagnosed the issue again and replaced the drum of the machine. Hayden was excellent, polite, communicated well and got the job done quickly and efficiently.
Customer in Devon Posted on 24/07/2024 , work completed 22/07/2024
Replace doors on fridge freezer
Customer Service
Quality
Value
Matthew was professional, courteous and friendly. He was very helpful and seemed very knowledgeable about my appliance. He completed the job thoroughly and tidily and I would not hesitate to use this company again.
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
Matthew fixed it
Customer Service
Quality
Value
Matthew arrived when he said he would. He was professional and polite. He fixed the issue quickly and explained to me what he’d done. Great service!
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
Visiting to mend fridge freezer
Customer Service
Quality
Value
I was very satisfied and happy with Mathew. He arrived within the time he said, he would be arriving. He explained what the problem was, with my fridge freezer, and mended it for me. I am a disabled person, and I felt he was very understanding with my limited mobility.
Customer in Devon Posted on 16/07/2024 , work completed 24/07/2009
Repair to Samsung Fridge Freezer where door had fallen off
Customer Service
Quality
Value
I had contacted Samsung about the incident when as my wife opened the door of the FF it fell down and spilled a number of items to the floor. Although Curry’s had fitted it, and charged me for the fitting, it was dangerously inept. Hayden arrived promptly looked at the situation and got on with it. He pointed out where a part had been fitted improperly and put it right. He tidied everything up and went in his way. Competent, industrious and polite. Very impressive.
Customer in Devon Posted on 11/07/2024 , work completed 11/07/2024
Repair
Customer Service
Quality
Value
Hayden thank you very much for mending my electric cooker kept up to date with everything even when my parts were order and arrived well done keep up the good work
Customer in Devon Posted on 10/07/2024 , work completed 09/07/2024