Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

369 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
369 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent customer service
Customer Service
Quality
Value
Very good service in arranging suitable time for service, getting TV off wall mount and completing repair.
Customer in Cornwall Posted on 21/05/2021 , work completed 19/05/2021
Samsung washer repair
Customer Service
Quality
Value
Excellent service with polite and speedy engineer, I would certainly recommend. Thanks Keith Pawley Torquay.
Keith in Torbay Posted on 17/05/2021 , work completed 17/05/2021
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall Posted on 17/05/2021 , work completed 17/05/2021
Highly recommend
Customer Service
Quality
Value
Call out was to repair our fridge. Matthew the technician called before arriving, came on time, all masked up, super nice guy. Clearly good at his trade. Explained clearly what he was doing and what was wrong with the fridge. Would totally use this company again.
Julie in Devon Posted on 13/05/2021 , work completed 13/05/2021
Excellent Service
Customer Service
Quality
Value
The engineer that attended, Chris, was polite, friendly and very efficient and we can speak highly of the company.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 05/06/2020
Warrantee work LG TV
Customer Service
Quality
Value
Craig from Repairguys carried out a replacement Power Board on my LG TV. The replacement part was fitted efficiently and quickly. Very happy with the friendly service received and would definitely have no hesitation in recommending them.
Anthony in Cornwall Posted on 30/04/2021 , work completed 29/04/2021
Quick service good communications
Customer Service
Quality
Value
Had a notification of a potential fault on an LG TV. Got in touch with the LG service centre and they appointed RepairGuys to to the job. I was immediately contacted by them, made an appointment and was continually kept updated by text. Their engineer arrived punctually, was friendly & efficient. Job completed quickly and I am very happy with the entire process.
Michael in Cornwall Posted on 28/04/2021 , work completed 28/04/2021
LG TV Recall Issue
Customer Service
Quality
Value
A message flagged up onto screen regarding potential overheating issue on our OLED LG TV, got in touch with LG direct immediately who said they would get someone out to fix it. Repairguys in Exeter responded and came to us this morning Thursday 22nd. Craig came in and replaced the faulty board, very courteous and friendly, job completed very quickly, thank you!
Customer in Cornwall Posted on 22/04/2021 , work completed 22/04/2021
Great service
Customer Service
Quality
Value
Really good response times. Very helpful admin staff. Very efficient, punctual and polite field staff. Very impressed!
Colin in Devon Posted on 22/04/2021 , work completed 21/04/2021
Impressed
Customer Service
Quality
Value
We had to call RepairGuys for a repair under warranty to our Samsung Fridge/Freezer. The initial logging of the call with Samsung themselves was frankly a trial but once the job was passed to RepairGuys, things went well. Phone contact with them was easy and helpful and their engineer (James) turned up promptly as arranged. He was smart, polite and efficient and Covid precautions were observed without being asked. James worked cleanly and efficiently and left everything tidy. Unfortunately (and through no fault of his) the fault remained and a repeat visit was arranged the following week. James did his best and finally made enquiries to discover the fault was irreparable meaning a replacement fridge/freezer was required. RepairGuys presumably liaised with Samsung over this as the next thing was a call from Samsung regarding the replacement arrangements. All in all, we were very pleased with RepairGuys and would be happy to use them again.
Tony in Devon Posted on 12/04/2021 , work completed 22/03/2021