Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

369 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
369 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Fixed TV
Customer Service
Quality
Value
Arrived right at the beginning of the time slot I was given. Promptly fixed the TV and did the necessary updates then gave me advice on what to do if I have any more problems in the future after my warranty runs out. Excellent service.
Will in Cornwall Posted on 10/04/2021 , work completed 08/04/2021
Fixed my TV
Customer Service
Quality
Value
TV was getting very hot and being weird, he came and replaced something on the back which fixed the issues. Craig was a real gentleman, and very good and helpful.
Which? Trusted Traders Consumer Posted on 08/04/2021 , work completed 06/04/2021
Helpful and reliable
Customer Service
Quality
Value
RepairGuys came today to fit parts for my washing machine. From initial call out to fitting of parts, I have been kept up to date. Both initial and parts fit were carried out but a very friendly and experienced engineer (Matthew). Will definitely be going back to RepairGuys if I needed in future and would recommend them very highly.
Customer in Devon Posted on 07/04/2021 , work completed 07/04/2021
Washing Machine Repair
Customer Service
Quality
Value
The Engineer Pete that came to repair the washing machine was very polite and efficient and thankfully had it working again.
Customer in Torbay Posted on 18/03/2021 , work completed 18/03/2021
Polite and helpful
Customer Service
Quality
Value
Finally had an engineer come to look at our fridge/freezer under warranty. Excellent diagnostic skills, fault found, unable to repair, needs replacing, but wonderful service. Thank you.
Colin in Cornwall Posted on 16/03/2021 , work completed 16/03/2021
Great job
Customer Service
Quality
Value
Very friendly and efficient engineer. Extremely helpful and very tidy in his work.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 05/03/2021
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall Posted on 26/02/2021 , work completed 26/02/2021
Quick, friendly, helpful.
Customer Service
Quality
Value
We had our Washer/Dryer fixed today by Matthew. Brilliant service from him. Knew exactly what he was doing, done his job quickly and was very helpful with information for future problems thatay occur. Would highly recommend them.
Customer in Cornwall Posted on 25/02/2021 , work completed 25/02/2021
Great
Customer Service
Quality
Value
We had an issue with a Samsung oven that was out of warranty. Called Samsung who sent us to these guys. The engineer (Matthew) came out, disassembled the oven and found the fault. He then wrote a report, and got the parts from Samsung under warranty and came and fitted them today. It is hard to fault any part of this process, Matthew was very good at explaining the issue and process. We will be sure to come to the Repair guys in the future when we need help.
Customer in Devon Posted on 23/02/2021 , work completed 23/02/2021
Perfect work. Highly recommend.
Customer Service
Quality
Value
Came to do a screen replacement. 2 lovely, polite and efficient men. Got the job over and done with in about 20 minutes and even plugged it all back in for me. Professional service. Would recommend and return. Thank you.
Sarah in Cornwall Posted on 18/02/2021 , work completed 18/02/2021