Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

283 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
283 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
First rate service
Customer Service
Quality
Value
First rate service with a speedy repair of my faulty Samsung fridge/ freezer carried out by Matthew. I can highly recommend them.
Customer in Somerset Posted on 09/11/2023 , work completed 09/11/2023
Excellent service
Customer Service
Quality
Value
Fast and efficient service, fixed my TV in no time at all. Professional and friendly guy very happy with how it all went would recommend to anyone
Customer in Devon Posted on 08/11/2023 , work completed 08/11/2023
Matthew was great.
Customer Service
Quality
Value
Matthew was polite, professional and knowledgeable. Can't fault him. Provided rapid assessment of issue and straightforward solution.
Customer in Devon Posted on 06/11/2023 , work completed 06/11/2023
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset Posted on 26/10/2023 , work completed 26/10/2023
Really nice repair man.
Customer Service
Quality
Value
Arrived on time,knew what to do after a quick chat, had spare part in van,he was polite,and good at what he does, very tidy,and cleaned up any mess which was minimal,would definitely recomend Matthew,explained exactly what he was doing...though this wasn't Matthew's first visit .
Customer in Somerset Posted on 19/10/2023 , work completed 19/10/2023
Excellent fast repair
Matthew text the night before to say that he’d arrive between 8-10am, then text again when he was 35 minutes away. He affected the repair to my fridge display very quickly and then advised on the light which isn’t working in the oven (which was not part of his call-out) Matthew is s personable, friendly and knowledgeable chap who I would highly recommend for appliance repairs
Customer in Devon Posted on 11/10/2023 (Reviewer did not use service)
Friendly, quick and efficient
Customer Service
Quality
Value
Matt came to look at my Samsung tumble drier that seemed to have suddenly seized and smelt of burning. He quickly diagnosed the fault and after confirming by running through the diagnostic checks repaired it on the spot. He finished by completing a PAT test to ensure the machine was safe. Throughout his visit, Matt was friendly, professional and efficient. I would not hesitate to recommend The Repair Guy. Job well done. Thanks.
Customer in Devon Posted on 07/10/2023 , work completed 07/10/2023
Above and beyond
Customer Service
Quality
Value
Matthew was booked to fix our dishwasher and he was definitely the best engineer we have ever had. Not only did he isolate the problem which was very complex but he also advised us about some of our plumbing that had been affecting the dishwasher. He was very intelligent, personable and very good at his job. Highly recommend.
Customer in Devon Posted on 05/10/2023 , work completed 27/09/2023
Superfast repair
Customer Service
Quality
Value
Excellent swift repair of my Samsung Tumble Dryer. Matthew notified me 30 mins before arrival, then clearly explained the fault and the repair which he was able to sort without ordering parts. Very courteous and polite, thanks very much!
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023
Samsung non spin
Customer Service
Quality
Value
The engineer that came out went above and beyond to repair my washing machine, good reliable communication and repaired the same day.and l would recommend this company.
Customer in Somerset Posted on 02/10/2023 , work completed 02/10/2023