Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

363 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
363 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Washing machine
Customer Service
Quality
Value
Matthew messaged me to Say he was 80 mins away, he then arrived on time . He was very pleasant and explained everything as he went. Would definitely use this service again
Customer in Devon Posted on 07/05/2024 , work completed 02/05/2024
Great work mending fan oven
Customer Service
Quality
Value
Great communication and work carried out by Matthew, Quick and efficient. Explained issues and repair thoroughly Thank you Repair Guys.
Customer in Somerset Posted on 02/05/2024 , work completed 02/05/2024
LEC fridge-freezer malfunction
Customer Service
Quality
Value
Our fridge collected water daily and the freezer regularly iced-up the bottom drawer such that it would not open. Matthew from the Repair Guys was great. He identified the issue and showed the evidence of insulation failure. The appliance is not worth repairing and needs to be replaced. Prompt service, good technical knowledge and honest advice was greatly appreciated.
Customer in Devon Posted on 01/05/2024 , work completed 01/05/2024
Washing Machine Repair
Customer Service
Quality
Value
Matthew, texted us with his arrival time. He was polite and quickly identified the fault with our washing machine which he then fixed leaving the place clean and tidy.
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Absolutely amazing
Customer Service
Quality
Value
Matthew text to say he would be here in 5 mins. Helped me move things out of the way and clear top of machine. He was smart polite friendly and quickly resolved the problem. I couldn’t have asked for better service 5*
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Annoying bang on Samsumg wachine machine
Customer Service
Quality
Value
Matthew came today to review the annoying bang on my samsung washing machine, sent me a text message before to advise of time he was going to see issue, he knew what it was and got it sorted. we also asked him to remove the music at the end of the cycle - very good and efficent service with a kind and courteous manner
Which? Trusted Traders Consumer Posted on 25/04/2024 , work completed 18/04/2024
Repair Guys
Customer Service
Quality
Value
We have used Repair Guys previously and their service has always been gold standard. This visit from Matthew was no exception. We got frequent updates about when he would arrive, which he did on time. He was polite, informative and efficient, replacing a faulty element in the oven leaving the place clean and tidy.
Customer in Devon Posted on 24/04/2024 , work completed 24/04/2024
Matthew was brilliant!
Customer Service
Quality
Value
So grateful to Matthew. He was fast, really knowledgeable and super professional. It couldn’t have gone better.
Customer in Cornwall Posted on 23/04/2024 , work completed 23/04/2024
Samsung Oven Repair
Customer Service
Quality
Value
Matthew turned up on time was very clear about what he was able to do for us, he worked cleanly and without fuss. Repair was diagnosed and carried out expediently and we now have a working appliance. Thank you.
Customer in Devon Posted on 23/04/2024 , work completed 23/04/2024
Service of Samsung dishwasher
Customer Service
Quality
Value
Mathew services by Samsung dishwasher on behalf of Samsung. Did excellent job. Fast and efficient service. Would recommend.
Customer in Devon Posted on 20/04/2024 , work completed 19/04/2024