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Appliance Care Ltd T/A RepairGuys

4.9

408 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
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What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
408 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Waging machine bearings
Customer Service
Quality
Value
Matthew from repair guys came out to diagnose exact issue , he was already sure he knew . Returned the following week and replaced many parts under warranty. Fast and efficient replacement , cleaned the working area and left us with 100% confidence with his work . We couldn’t have asked for anymore luncheon recommend him to anyone ! Amazing service - thank you
Customer in Devon Posted on 16/04/2025 , work completed 16/04/2025
Recommended
Great service received
Customer Service
Quality
Value
Issue with machine resolved promptly with great communication from start to finish, lots of advice on how to care for my machine to ensure efficiency. A respectful and knowledgeable engineer- thank you
Customer in Devon Posted on 12/04/2025 , work completed 12/04/2025
Recommended
Washing Machine Repair
Customer Service
Quality
Value
Matthew communicated via text before arriving within the allocated time. He was professional, friendly and very helpful. Would recommend to family and friends
Customer in Somerset Posted on 11/04/2025 , work completed 07/04/2025
Recommended
Dishwasher repair
Customer Service
Quality
Value
Hi The engineer Matthew was very friendly and done an excellent job I would recommend the right guys to anyone.Many thanks for the Great service provided.
Customer in Devon Posted on 10/04/2025 , work completed 11/03/2025
Recommended
fantastic service from start to finish
Customer Service
Quality
Value
from start to finish the Repair Guys have been amazing making contact once assigned the job by D&G the repair guys booked the job promptly and the engineer Matthew was polite and extremly knowledgeable, he diagnosed the fault quickly and order the parts and was back within a few days to fit them the communication from Matthew and the rest of the team was brilliant I would highly recomend them as a company Matthew is a smart,polite,knowledgeable and professional engineer
Customer in Devon Posted on 10/04/2025 , work completed 09/04/2025
Recommended
Repairing TV.
Customer Service
Quality
Value
Repairguys came and assessed what needed to be done first of all , Craig then returned with a second technician, Ryan , both were on time and very well mannered. They sorted the problem and were very helpful and cared enough to help place the TV back on the stand, they didn't have to do that . So five star rating for the boys . Thank you again .
Customer in Cornwall Posted on 09/04/2025 , work completed 09/04/2025
Recommended
Great Service as Always!
Customer Service
Quality
Value
Hayden did a great job and has done on all our appliances. Samsung Oven fixed due to a cracked lighting fitting. Has previously serviced our other Samsung appliances with great service. Highly recommend.
Customer in Devon Posted on 31/03/2025 , work completed 31/03/2025
Recommended
Dishwasher engineer Repair Guys !
Customer Service
Quality
Value
Matthew was amazing , punctual and prompt . Very helpful and informative about the issue . Fixed straight away and gave good advice. Most definitely recommend.
Customer in Devon Posted on 07/03/2025 , work completed 07/03/2025
Recommended
Excellent Service
Customer Service
Quality
Value
Craig from the Repair Guys (working on behalf of Richer sounds Plymouth) attended and repaired my LG TV which had developed a problem with the sound. He assessed the problem and ordered replacement parts during his first visit. Communication was clear throughout the process and he returned to carry out the repair, which was completed quickly. It is very reassuring when you invest money in high tech products that should things go wrong (as they invariably do) that work is carried out under guarantee by skilled technicians like the Repair Guys to return your product to a fully working condition with the minimum of fuss. Thank you very much.
Customer in Cornwall Posted on 06/03/2025 , work completed 05/03/2025
Recommended
Great service
Customer Service
Quality
Value
Matthew did a great job fixing our tumble dryer. His communication was great, letting us know exactly when to expect him. He carried out a diagnostic check on his first visit and advised us clearly on what needed to be done. The office staff were friendly and helpful when I called to confirm having the repair done. Once the parts arrived, they quickly arranged a follow up visit date and Matthew once again arrived promptly and did a great job. We would definitely use The Repair Guys again. Thank you.
Customer in Devon Posted on 05/03/2025 , work completed 05/03/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.