Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

515 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
515 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service
The original engineer came to assess it needed a new screen. Then Craig came out yesterday and quickly and efficiently replaced the tv screen with ease. He was polite, friendly and very knowledgeable. He only took 30 mins
Customer in Cornwall Posted on 10/10/2025 (Reviewer did not use service)
very quick
Customer Service
Quality
Value
Matthew arrived and immediately identified the issue and had it fixed within 10 minutes professional, friendly and understanding
Customer in Somerset Posted on 09/10/2025 , work completed 09/10/2025
Washing machine repair
Customer Service
Quality
Value
Matthew was fantastic! He arrived on time, quickly diagnosed the issue with our washing machine, and had it running perfectly again in no time. He was professional, friendly, and clearly knew his stuff. It’s great to find someone reliable who takes pride in their work. Highly recommended!
Customer in Somerset Posted on 08/10/2025 , work completed 06/10/2025
Professional job
Customer Service
Quality
Value
Samsung TV screen replacement professionally fitted by Scott, Nice and friendly and answered any questions asked.
Customer in Devon Posted on 03/10/2025 , work completed 03/10/2025
Excellent service
Customer Service
Quality
Value
I had a fault on my TV. The Repairguys were the approved repairers from John Lewis. I can only say what a great job done by Scott the technician. He came and rapidly diagnosed the fault, explained what was going to happen with ordering the new part. Came back and fitted the part, great work excellent communication. If i need anything else repairing in the future i have their number.
Customer in Dorset Posted on 01/10/2025 , work completed 23/09/2025
Ref 6342 Engineer - Craig
Customer Service
Quality
Value
Excellent service, phoned to indicate a time of call, polite, knowledgeable and sorted the problem, very pleased.
Customer in Devon Posted on 30/09/2025 , work completed 30/09/2025
Appliance pick up
Customer Service
Quality
Value
Matthew arrived exactly on time,despite not being given the exact address. Very smartly turned out,and driving the cleanest tradesman’s van I’ve ever seen!!
Customer in Somerset Posted on 27/09/2025 , work completed 27/09/2025
Excellent service
Our Samsung washing machine became very noisy 3 1/2 years from new. Under the 5 years warranty they sent out an authorised repairer from the Repair Guy's named Kieren who was absolutely brilliant, professional & friendly and took the time to explain the repair of a new drum,bearing & seals and various outher new parts of which i found interesting & to be great customer service from Kieren. The job was completed quickly with no fuss & no mess. I highly rate them Repair Guy's Thank you!
Customer in Cornwall Posted on 24/09/2025 (Reviewer did not use service)
Matthew did an excellent job fixing my washer dryer!
Customer Service
Quality
Value
⭐️⭐️⭐️⭐️⭐️ Matthew did an excellent job fixing my washer dryer! He was professional, friendly, and quick to identify the issue. The repair was done efficiently, and the machine works perfectly now. I really appreciate his expertise and would highly recommend him to anyone needing appliance repairs.
Customer in Devon Posted on 23/09/2025 , work completed 23/09/2025
Competent & timely service
Customer Service
Quality
Value
Matthew arrived on time, was very pleasant, polite and professional. He reviewed the problem and asked several questions around the fridge, he was knowledgeable and helped me understand why the fridge was not working properly. He advised me of the next steps I should take. He was efficient and did not consume a lot of time, did the job and left. Very good service.
Customer in Cornwall Posted on 23/09/2025 , work completed 23/09/2025