Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

437 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
437 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Repaired speakers on Toshiba tv
Customer Service
Quality
Value
The repair guys were very professional in carrying out repairs to my TV. Craig informed me when he would arrive. and he arrived on time, very happy with the repair, thanks, The Repair Guys, happy customer.
Customer in Cornwall Posted on 12/06/2025 , work completed 12/06/2025
Work completed efficiently
Customer Service
Quality
Value
Great communication, didn't have to wait that long for part to come in. Once arrived, very friendly customer service, fixed promptly & even went over & above by cleaning the TV & remounting it for us. Very pleased overall with service.
Customer in Plymouth Posted on 11/06/2025 , work completed 10/06/2025
Great TV repair!
Customer Service
Quality
Value
Scott from Repair Guys came out and fixed my TV very quickly. He left no mess and the whole experience was top notch. He was very polite and well presented, doing a fantastic job of representing his company. Thanks Scott!
Customer in Dorset Posted on 11/06/2025 , work completed 10/06/2025
Excellent service all around
Customer Service
Quality
Value
Friendly, fast, and efficient. Took less than a week to order and less than 30 minutes to install the new part.
Customer in Devon Posted on 11/06/2025 , work completed 02/06/2025
As expected
Customer Service
Quality
Value
Craig communicated well, was knowledgeable and presentable, and fixed the LG TV the first time. I’d recommend the service received.
Customer in Plymouth Posted on 10/06/2025 , work completed 10/06/2025
Home hub screen on my fridge freezer.
Customer Service
Quality
Value
Engineer turned up inside allotted time slot. Had the old screen out and new one in in no time at all. Fired it up and and connected to WiFi and operating as it should. Very polite and professional engineer. Good work
Customer in Somerset Posted on 05/06/2025 , work completed 05/06/2025
TV repair
Customer Service
Quality
Value
The repair request was placed by John Lewis to the Repair Guys who shortly after called to select a date to call. They called on the agreed date and diagnosed the issues. Once the parts had been sourced they contacted me with a potential date which was not suitable. I texted with alternatives and agreed a new date. I was advised the evening before for the time window, and the engineer phoned 15 minutes before arrival to advise me. Super service, repair carried out at home, engineers courteous and pleasant to talk to to share the issues.
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 05/06/2025
Excellent
Excellent communication throughout. Arrived on time, presented smart, knowledgeable and polite. Would recommend
Customer in Devon Posted on 04/06/2025 (Reviewer did not use service)
Sony Tv warranty repair.
Customer Service
Quality
Value
Appliance care Ltd working on behalf of John Lewis, where very professional, great communication, on time for the appointment Craig the service engineer was very helpful and friendly and courteous ,Craig replaced the main circuit board on my Sony TV, this rectified the TV,he did a great job.very happy.
Customer in Devon Posted on 03/06/2025 , work completed 03/06/2025
Great Service
Customer Service
Quality
Value
Great service, reception very helpful in dealing with my issue. Repair man did a great job had to come back with a replacement part. Kept updated by text as to when the repair man was going to arrive. Can't fault anything which makes a change today.
Customer in Torbay Posted on 03/06/2025 , work completed 03/06/2025