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Appliance Care Ltd T/A RepairGuys

4.9

459 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
459 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Professional and fast.
Customer Service
Quality
Value
My washing machine was leaking. Matthew, the engineer, found the problem, which was an installation problem and fixed it quickly and efficiently. He then carried out a comprehensive diagnostic and function test. He was satisfied that the problem was solved and the machine was operating correctly, as was I. At all times he was friendly and efficient. It’s good to find out there are still people who care about what they do.
Customer in Devon Posted on 08/07/2022 , work completed 08/07/2022
Recommended
Top class company!
Customer Service
Quality
Value
We needed to get our washing machine repaired and the insurance company use Repairguys. Their customer service is superb. They keep you constantly up to date with how things are progressing via both email and text messages. They also do a full check on the machine after the repair; e.g. earth, mains supply and insulation checks along with the pipework, and they also return the machine to its working position. The engineer (Mr. John-Andrew) was friendly and polite. All in all, a very pleasant experience all around!
Customer in Devon Posted on 11/07/2022 , work completed 11/07/2022
Recommended
Great Service
Customer Service
Quality
Value
We had John-Andrew to look at our washing machine. He was efficient, friendly and gave us loads of helpful advice without being patronising. Highly recommended. Thank you John-Andrew!
Customer in Devon Posted on 16/07/2022 , work completed 15/07/2022
Recommended
Great company - would highly recommend!
Customer Service
Quality
Value
Work done to a high standard. Work area left clean and tidy. Communication was excellent, kept me updated all the way through the process. Guy was friendly and knowledgeable. Explained everything he’d done. Would definitely recommend! Keep up the good work ⭐️⭐️⭐️⭐️⭐️
Customer in Somerset Posted on 18/07/2022 , work completed 14/07/2022
Recommended
Samsung Display
Customer Service
Quality
Value
A fast and efficient service by John Andrew amd my display is now fully functional. Would recommend to anyone.
Customer in Devon Posted on 19/07/2022 , work completed 19/07/2022
Recommended
LG tv repair
Customer Service
Quality
Value
Craig from Repairguys was very friendly and efficient and punctual! He came initially to assess the fault and then returned on 18/7/22 to replace the screen, as diagnosed. Also, the communication with the office was really good. They were very professional and helpful and kept us updated…… Good service all round, thanks very much.
Customer in Cornwall Posted on 19/07/2022 , work completed 18/07/2022
Recommended
Great communications, fast service.
Customer Service
Quality
Value
What can I say, I called Sony regarding fault with ARC port on TV. Within forty eight hours, Repairguys called and arrangements were made to attend with a new main board. Scott turned up and was straight at it. Board replaced, sound sorted! Many thanks guys, will certainly recommend if anyone needs your expertise in the future!
Andy in Torbay Posted on 20/07/2022 , work completed 14/07/2022
Recommended
Very pleased
Customer Service
Quality
Value
Excellent all round experience.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 14/07/2022
Recommended
Smart and professional
Customer Service
Quality
Value
Samsung washing machine, the bearings on the machine become faulty. On the agreed time and date the technician turn up and was very polite from start to finish, he explained what the job entailed and the length of time it would possible take to complete. The work area was always left clear and tidy, I honestly believe this technician is a valuable person to the company and others would learn a great deal from this person. The issue with are machine is now resolved and we are very happy with the service we received. Thank you JA
Lee in Devon Posted on 22/07/2022 , work completed 15/07/2022
Recommended
SAMSUNG FRIDGE FREEZER
Customer Service
Quality
Value
I would recommend the Repair guys. Great service from start to finish. Pre warning on time of arrival. Turned up on time. Vast knowledge of product, carrying out many checks. Solved the problem and gave advice moving forward for care and up keep of product.
Customer in Torbay Posted on 27/07/2022 , work completed 19/07/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.