Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Beko built in dishwasher
Customer Service
Quality
Value
I was visited by Matt at the time slot allocated. He called to say he was on his way and was on time! The service was prompt and efficient, and the problem was found quickly. The machine was not repairable, so it was reported immediately to the insurers, I'm waiting on my new appliance. Thank you.
Customer in Devon Posted on 16/08/2023 , work completed 08/08/2023
Samsung Washing Machine
Customer Service
Quality
Value
Thanks to Matt who came at a good time and fixed a faulty drain pump, very professional and everything explained as he was doing it, thank you.
Customer in Somerset Posted on 22/06/2023 , work completed 22/06/2023
Professional and courteous
Customer Service
Quality
Value
Very pleasant experience. Scott Chidgey arrived, setup work bench, started work on tv and replaced main PCB and power ECB in less than 30 minutes. Very polite and informative.
Customer in Devon Posted on 01/07/2023 , work completed 28/06/2023
Good job
Customer Service
Quality
Value
Mathew was prompt, polite and courteous, seemed to have a good knowledge of repairing our dishwasher and was clean and tidy. Overall very good.
Customer in Devon Posted on 18/07/2023 , work completed 18/07/2023
Samsung TV Repair
Customer Service
Quality
Value
Our Samsung TV developed a fault with the screen. John Lewis reported that they would have it repaired as it was still under their five year warrantee. The Repairguys contacted us and arranged the repair. Scott Chidgey from Repairguys arrived on time and replaced the faulty screen. He was very polite, professional and worked in a tidy fashion. I would happily recommend him and his company for any future repairs I need.
Customer in Somerset Posted on 19/12/2023 , work completed 19/12/2023
They Made My Christmas
Customer Service
Quality
Value
These guys were exceptional. They replaced the whole screen in my TV in an hour and a half as an emergency so we could have a TV for Christmas. Excellent work and a lovely bunch of guys. Would highly recommend.
Customer in Dorset Posted on 22/12/2023 , work completed 21/12/2023
Excellent Service
Customer Service
Quality
Value
Swift response to initial breakdown. Were told what was wrong and the parts that would be needed. Communication was excellent. Job was carried out in a very friendly and professional manner.
Which? Trusted Traders Consumer Posted on 05/01/2024 , work completed 29/12/2024
Excellent repair work
Customer Service
Quality
Value
Craig was friendly, helpful, informative, efficient. First trip identified the problem and suggested a workaround until new component available. This worked and within 2 weeks they had the new component and came round and carried out repair. Was organised by Richer sounds under their extended warranty, so kudos to Richer Sounds for their part.
Customer in Cornwall Posted on 29/08/2024 , work completed 29/08/2024
Great service from Ryan at The Repair Guys.
Customer Service
Quality
Value
Thanks Ryan, efficient, knowledgeable and tidy! Happy to recommend your work. Everything was diagnosed quickly and we only had just a few days before the part required was fitted. Back to no longer using Marigolds!
Customer in Devon Posted on 10/09/2024 , work completed 21/08/2024
Samsung washing machine
Customer Service
Quality
Value
Matthew texted to say he would be with us in half an half. Turned up on time. He was very polite and completed the job very quickly.
Customer in Devon Posted on 14/08/2024 , work completed 14/08/2024