Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great Service as Always!
Customer Service
Quality
Value
Hayden did a great job and has done on all our appliances. Samsung Oven fixed due to a cracked lighting fitting. Has previously serviced our other Samsung appliances with great service. Highly recommend.
Customer in Devon Posted on 31/03/2025 , work completed 31/03/2025
Repairing TV.
Customer Service
Quality
Value
Repairguys came and assessed what needed to be done first of all , Craig then returned with a second technician, Ryan , both were on time and very well mannered. They sorted the problem and were very helpful and cared enough to help place the TV back on the stand, they didn't have to do that . So five star rating for the boys . Thank you again .
Customer in Cornwall Posted on 09/04/2025 , work completed 09/04/2025
Repair of Samsung hob
Customer Service
Quality
Value
Samsung were very good in responding to my request for repair. Matthew the engineer attended and ascertained that a replacement part was needed. He returned a week later, fitted it and it all works. Matthew was great, very efficient and courteous.
Customer in Somerset Posted on 06/01/2025 , work completed 06/01/2025
Great Service
Customer Service
Quality
Value
Matthew is very good, efficient and cleans up after himself. Great friendly service. Kept me informed of arrival time too
Customer in Devon Posted on 06/01/2025 , work completed 06/01/2025
Great service
Customer Service
Quality
Value
Matthew was punctual, efficient, friendly and informative! Very pleased! Our dog liked him too! Lol
Customer in Somerset Posted on 09/01/2025 , work completed 09/01/2025
Samsung repair by Matthew
Customer Service
Quality
Value
Just great all-around service, not just by Matthew who was helpful and informative but by the office staff who were easily contacted and helped enormously in my dealings with Samsung. Communication by SMS about the repair was prompt and efficient making the whole process stress-free.
Customer in Devon Posted on 10/02/2025 , work completed 07/02/2025
Repair fridge freezer
Customer Service
Quality
Value
Matthew was courteous and the job was sorted very quickly explaining what had happened so hopefully it doesn’t again. Thank you
Customer in Devon Posted on 14/02/2025 , work completed 14/02/2025
Washing Machine Repair
Customer Service
Quality
Value
Matthew communicated via text before arriving within the allocated time. He was professional, friendly and very helpful. Would recommend to family and friends
Customer in Somerset Posted on 11/04/2025 , work completed 07/04/2025
Repair a washing machine
Customer Service
Quality
Value
The service engineer that came, Matthew, was very prompt and polite. kept me informed all the while. received a time slot by text and a further text saying he was on his way. The company, in general, is very good at arranging the appointment.
Customer in Exeter Posted on 23/03/2022 , work completed (undated)
Great company - would highly recommend!
Customer Service
Quality
Value
Work done to a high standard. Work area left clean and tidy. Communication was excellent, kept me updated all the way through the process. Guy was friendly and knowledgeable. Explained everything he’d done. Would definitely recommend! Keep up the good work ⭐️⭐️⭐️⭐️⭐️
Customer in Somerset Posted on 18/07/2022 , work completed 14/07/2022