Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
They Made My Christmas
Customer Service
Quality
Value
These guys were exceptional. They replaced the whole screen in my TV in an hour and a half as an emergency so we could have a TV for Christmas. Excellent work and a lovely bunch of guys. Would highly recommend.
Customer in Dorset Posted on 22/12/2023 , work completed 21/12/2023
Proper job done quickly
Customer Service
Quality
Value
The door seal on our Samsung washing machine leaked so we contacted John Lewis from whom we purchased it. The 2 year Samsung guarantee had just expired but John Lewis had a 5 year guarantee. They referred us to Samsung who sent a repair man and the door seal was replaced under the 5 year John Lewis guarantee with no charge to us. Hyaden the repair man was polite, efficient and quick. Having replaced the door seal he then did a water test to check that all was well.
Customer in Devon Posted on 15/12/2023 , work completed 14/12/2023
Excellent repair work
Customer Service
Quality
Value
Craig was friendly, helpful, informative, efficient. First trip identified the problem and suggested a workaround until new component available. This worked and within 2 weeks they had the new component and came round and carried out repair. Was organised by Richer sounds under their extended warranty, so kudos to Richer Sounds for their part.
Customer in Cornwall Posted on 29/08/2024 , work completed 29/08/2024
Great service from Ryan at The Repair Guys.
Customer Service
Quality
Value
Thanks Ryan, efficient, knowledgeable and tidy! Happy to recommend your work. Everything was diagnosed quickly and we only had just a few days before the part required was fitted. Back to no longer using Marigolds!
Customer in Devon Posted on 10/09/2024 , work completed 21/08/2024
Samsung washing machine
Customer Service
Quality
Value
Matthew texted to say he would be with us in half an half. Turned up on time. He was very polite and completed the job very quickly.
Customer in Devon Posted on 14/08/2024 , work completed 14/08/2024
Samsung TV Flickering
Customer Service
Quality
Value
Repairguys called us within 48 hours of reporting the issue to Richersounds. An appointment was made within 5 days and Craig turned up promptly on the morning. He quickly diagnosed the fault but had to take the TV to fix. It was returned earlier than expected and the fault was fully repaired. Craig reinstalled the TV and attached all the HDMI and USB connections and made time to explain other problems I was not able to resolve before. Overall a very satisfactory service. If they could offer the loan of a TV on removal it would be excellent.
Customer in Plymouth Posted on 04/07/2024 , work completed 19/06/2024
Excellent service
Customer Service
Quality
Value
We had under warranty repair needed for a Samsung washing machine. The initial fix didn’t solve the issue but they promptly returned and diagnosed the issue again and replaced the drum of the machine. Hayden was excellent, polite, communicated well and got the job done quickly and efficiently.
Customer in Devon Posted on 24/07/2024 , work completed 22/07/2024
Sharp tumble dryer
Customer Service
Quality
Value
Came and repaired my tumble dryer quickly and efficiently Thank you for your help I am very happy 😃 ..
Customer in Devon Posted on 11/09/2024 , work completed 11/09/2024
Dishwasher
Customer Service
Quality
Value
Matthew arrived as instructed and did a thorough job although no actual fault found Nice friendly service. Problem solved
Customer in Devon Posted on 05/05/2023 , work completed 05/05/2023
Great work completed quickly
Customer Service
Quality
Value
Friendly engineer, completed the work quickly, explained the problem, answered all my questions. Would definitely use again.
Customer in Cornwall Posted on 09/05/2023 , work completed 09/05/2023