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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Consummate professional
Customer Service
Quality
Value
This is the second time we have had Matthew out to fix our washing machine, he is great with communication, always on time, clean, tidy, polite….everything I’d expect. I highly recommend him & The Repair Guys.
Customer in Devon Posted on 28/05/2025 , work completed 28/05/2025
Recommended
Helpful and knowledgeable
Customer Service
Quality
Value
Matthew attended to repair two issues with our tumble dryer. He was punctual and friendly, and obviously knowledgeable about the product. Great service, thank you!
Customer in Somerset Posted on 27/05/2025 , work completed 27/05/2025
Recommended
Always helpful always friendly
Customer Service
Quality
Value
I had my dishwasher repaired by Matt this morning. He has been previously to our address, he is always on time and always helpful! He gets the job done. He is always friendly.
Customer in Devon Posted on 20/05/2025 , work completed 20/05/2025
Recommended
Job well done. Very professional.
Customer Service
Quality
Value
TV repaired. Repair guys were great arranging date of visit to fit in with me. Arrived on time and did a great job. Thank you
Customer in Cornwall Posted on 19/05/2025 , work completed 19/05/2025
Recommended
Great Service Fridge Freezer
Customer Service
Quality
Value
Cannot recommend highly enough. Service was first class with clear communication, message sent re 3 hour time slot the evening before followed by message in the morning with expected arrival time. Repair made to Samsung American Fridge Freezer. Fingers crossed the ice maker will now work! Five stars all round.
Customer in Somerset Posted on 15/05/2025 , work completed 15/05/2025
Recommended
Excellent work
Customer Service
Quality
Value
The tv repair was done well with excellent communication from appointment to arrival. Highly recommended.
Customer in Cornwall Posted on 15/05/2025 , work completed 14/05/2025
Recommended
Fast appointment and fixed quickly
Customer Service
Quality
Value
Our washing machine failed to complete a cycle so I called for a repair. I was given an appointment the next morning and Matthew arrived by 8.30 - amazing since I only requested it the afternoon before. He was informative and fixed the issue within 30 minutes (replace pump). Very happy with the speed and quality of service.
Customer in Devon Posted on 14/05/2025 , work completed 14/05/2025
Recommended
Faultless Service
Customer Service
Quality
Value
Matthew from The Repair Guys came out to look at my faulty fridge freezer. Having had no fridge for over a week Matthew was a big help, he was fast, effective, polite and identified the issue promptly. He also explained all the next steps of what would happen next so I was fully aware. Faultless service all round.
Customer in Devon Posted on 14/05/2025 , work completed 13/05/2025
Recommended
Great work and great knowledge
Customer Service
Quality
Value
Top job from Mathew Arrived on time as planned and had our washing machine back up and running in no time. Both Mathew and the staff in the office appreciate what it’s like not to have a washing machine for a few days and got ours repaired quickly. Thank you
Customer in Somerset Posted on 10/05/2025 , work completed 10/05/2025
Recommended
Fast, effective, polite
Customer Service
Quality
Value
Matthew from The Repair Guys came out to look at my faulty washer dryer. He was fast, effective, and polite, identifying the issue and quickly replacing a faulty pump. He explained what he was doing while he worked. I did have to wait roughly a week for a visit because they're busy, but my date and time was communicated to me in advance and confirmed the evening before and again on the day. Faultless service all round
Customer in Somerset Posted on 10/05/2025 , work completed 10/05/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.