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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Fixed TV
Customer Service
Quality
Value
Arrived right at the beginning of the time slot I was given. Promptly fixed the TV and did the necessary updates then gave me advice on what to do if I have any more problems in the future after my warranty runs out. Excellent service.
Will in Cornwall Posted on 10/04/2021 , work completed 08/04/2021
Recommended
Great service
Customer Service
Quality
Value
Really good response times. Very helpful admin staff. Very efficient, punctual and polite field staff. Very impressed!
Colin in Devon Posted on 22/04/2021 , work completed 21/04/2021
Recommended
Fixed my TV
Customer Service
Quality
Value
TV was getting very hot and being weird, he came and replaced something on the back which fixed the issues. Craig was a real gentleman, and very good and helpful.
Which? Trusted Traders Consumer Posted on 08/04/2021 , work completed 06/04/2021
Recommended
Excellent customer service
Customer Service
Quality
Value
Very good service in arranging suitable time for service, getting TV off wall mount and completing repair.
Customer in Cornwall Posted on 21/05/2021 , work completed 19/05/2021
Recommended
Very professional and friendly
Customer Service
Quality
Value
Matthew was very professional and personable and diagnosed the problem with our dishwasher quickly. He had to return a second time with a new pump but the company kept us informed of his visit and we received a time window the day before and a 30 minute warning on the day. He worked efficiently and quickly and offered advice about our dishwasher while he was here. It's great to having a working dishwasher again!
Customer in Devon Posted on 12/08/2021 , work completed 09/08/2021
Recommended
Very punctual and courteous
Customer Service
Quality
Value
Craig arrived exactly on time after I had received a text confirmation. Very polite and helpful, the repairs were carried out very swiftly and Covid secure. I would recommend the Repair Guys every time.
Steve in Cornwall Posted on 30/09/2021 , work completed 30/09/2021
Recommended
The trader replied (on 07/12/2021)
Really nice to hear. Thanks fro the review.
Highly Recommended
Customer Service
Quality
Value
Technician repaired my television quickly and efficiently. Technician phoned in advance to let me know he was on his way and arrived exactly on time. Really smooth transaction and would highly recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Recommended
The trader replied (on 07/12/2021)
Thanks for the kind review. We try our best. Repairs don't always go according to plan, but we do try and it is good to hear when things go as they should.
Samsung TV repair
Customer Service
Quality
Value
43” Samsung TV repair at home. Replacement of mainboard. The Repairguys engineer did a great job and we were notified the previous evening (Sunday) of time slot and also 25 mins before he arrived. Very friendly and professional service. Highly recommend this company.
Customer in Cornwall Posted on 14/02/2022 , work completed 14/02/2022
Recommended
Repair of Samsung fridge/freezer
Customer Service
Quality
Value
At times things look difficult and feel overwhelming. The constant bleeping from our incorrectly working fridge/freezer was driving us mad - then along comes Matthew from Repairguys, knowledgable, efficient, fully prepared and equipped and explained everything. He had a lovely attitude to his work and could not have been more helpful and pleasant. Matthew was a godsend. The problem is all resolved. Samsung as a whole have been great from call centre, assessment engineer to the office ordering the spare parts needed and Matthew resolving the problem. We are impressed and grateful to all concerned.
Customer in Somerset Posted on 17/06/2022 , work completed 16/06/2022
Recommended
Praise for Matthew of the Repair Guys.
Customer Service
Quality
Value
Our Samsung washing machine recently broke down. Within an hour of us contacting Samsung, Matthew from the Repair Guys, Exeter was at our door. He very quickly sorted the problem without any mess or fuss. We were very impressed with the service we received and would not hesitate to recommend this company. Thank you Matthew.
Customer in Devon Posted on 20/06/2022 , work completed 20/06/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.