Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

409 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
409 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Really good communication and fast delivery
Customer Service
Quality
Value
More than anything I was impressed and appreciated the communication with me as the service went on. From the initial booking to a check in call before the appointment to reminders, timings and updates, it made everything much easier and less stressful. The work was done by a very friendly guy and was done quickly. Plus, they listened to me and believed me about the problem even when the initial product manufacturer didn't. Really happy.
Michael in Devon Posted on 22/06/2023 , work completed 22/06/2023
Job well done
Customer Service
Quality
Value
Very polite, informative and gave info above and beyond just the issue today. Prompt and quick service. Updates given on time of arrival.
Andy in Devon Posted on 19/06/2023 , work completed 19/06/2023
Excellent work - knowledgeable technician
Customer Service
Quality
Value
Matthew from RepairGuys was outstanding. So knowledgeable about the Samsung tumble dryer, how to maintain it and use it efficiently. Thank you!🙂
Customer in Devon Posted on 19/06/2023 , work completed 19/06/2023
Excellent.
Customer Service
Quality
Value
Pete came out and very efficient. Came in and quickly got on with the job. Sorted the problem very quickly. Delightful chap and we were very delighted with his visit to us
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 08/06/2020
Washing Machine
Customer Service
Quality
Value
Very efficient service good notification and arrived on time. Was given information that was very useful by Matthew would definitely recommend.
Customer in Devon Posted on 08/06/2023 , work completed 07/06/2023
Samsung oven/microwave repair
Customer Service
Quality
Value
The initial visit was organised quickly and the identified warranty repair needed. Took 10 days for parts to arrive but final visit organised very quickly. Additional parts ordered to cover a number of options. Repair completed quickly and efficiently. Microwave tested. Efficient and effective repair service.
Customer in Cornwall Posted on 07/06/2023 , work completed 07/06/2023
Excellent service.
Customer Service
Quality
Value
Engineer arrived on time. Diagnosed problem quickly and is sending report to Domestic and General stating machine is unsafe.
Customer in Devon Posted on 07/06/2023 , work completed 07/06/2023
Pleasant Experience
Customer Service
Quality
Value
Craig was fantastic, quick and couldn't do enough for me. Overall service was brilliant.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 01/06/2023
Exemplary Work
Customer Service
Quality
Value
Kieran of ‘Repair Guys’ was very professional and courteous in his manner. His work was exemplary and timely and we would commend him most highly.
Customer in Plymouth Posted on 07/06/2023 , work completed 07/06/2023
Superb Service
Customer Service
Quality
Value
Kieren has been out a couple times and each time is professional and kind! Credit to the company I would say 😁
Customer in Cornwall Posted on 06/06/2023 , work completed 25/05/2023