Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

410 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
410 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Top class service
Customer Service
Quality
Value
Matthew diagnosed and fixed the problem very quickly. The communication from the office prior to the repair was also faultless, keeping us up to date at every stage. A level of service too often lacking in other traders. Thanks Repairguys!
Customer in Devon Posted on 01/02/2024 , work completed 01/02/2024
The trader replied (on 21/02/2024)
Thanks for the lovely review, Repairguys
Samsung Washing Machine Warranty Repair
Customer Service
Quality
Value
Great service all round. Good communication in advance. Engineer that visited (Matthew) was brilliant. He was friendly, knowledgeable and professional. He quickly diagnosed and fixed the problem. 10/10 service from the engineer.
Customer in Somerset Posted on 26/02/2024 , work completed 26/02/2024
Absolutely amazing
Customer Service
Quality
Value
Matthew text to say he would be here in 5 mins. Helped me move things out of the way and clear top of machine. He was smart polite friendly and quickly resolved the problem. I couldn’t have asked for better service 5*
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Great work mending fan oven
Customer Service
Quality
Value
Great communication and work carried out by Matthew, Quick and efficient. Explained issues and repair thoroughly Thank you Repair Guys.
Customer in Somerset Posted on 02/05/2024 , work completed 02/05/2024
Tremendous Service
Customer Service
Quality
Value
I knocked my Samsung tv off the stand and smashed the screen Repair guys came to my house in Dorset, replaced the screen and job done! Great service and highly recommended
Customer in Dorset Posted on 01/08/2024 , work completed 30/07/2024
Samsung TV repair
Customer Service
Quality
Value
Great service from Scott at Repair Guys. He was prompt and communication spot on. Diagnosed the problem straight away, ordered the parts, returned within the indicated timeframe, completed the repair and tested thoroughly - even hung the TV back on the wall : ) Top job, thank you !
Customer in Torbay Posted on 15/08/2024 , work completed 14/08/2024
Excellent service repairing our washing machine
Customer Service
Quality
Value
Matthew was punctual arriving in the allocated time slot. He was very professional in both his manner and appearance and quickly repaired our washing machine. Communication about the appointment was efficient and very helpful. I have no hesitation in recommending Repair Guys.
Customer in Somerset Posted on 02/09/2024 , work completed 02/09/2024
Washing machine repair
Customer Service
Quality
Value
Mathew from Repair Guys came here this morning. He was quick, tidy and very efficient. The machine is back up and working. Good job!
Customer in Cornwall Posted on 01/10/2024 , work completed 01/10/2024
Found fault fast; fitted fix following Friday. Five out of five.
Customer Service
Quality
Value
LG Oled TV, dead, one week after LG's year-long guarantee ended. HOWEVER, as I bought it from Richer Sounds, their six-year cover kicked in and Craig from the Repair Guys (Exeter) turned up as booked; diagnosed dead screen; RS okayed the part replacement, and if I had not got Covid the repair would have happened Friday one week later. Craig returned when safe, neatly extracted the dead'n and stuck in the new'n. Total time taken: twenty (mins) Craig knows his stuff, Richer Sounds are brilliant: maybe there is a god... Happiness!
Customer in Devon Posted on 08/10/2024 , work completed 04/10/2024
V good Samsung guarantee job
Customer Service
Quality
Value
Very good and prompt repair job on Samsung 75 inch television including dismount and remount on wall.
Customer in Devon Posted on 12/10/2024 , work completed 11/10/2024